Where To Get Help - Epson PictureMate PictureMate User Manual

Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
Service
World Wide Web
Automated
Telephone Services
To speak to a technical support representative, dial:
U.S.: (562) 276-7282, 6
7 to 4 , Saturday.
AM PM
Canada: (905) 709-2567, 6
Toll or long distance charges may apply.
Before you call, please have the following information ready:
Product name (PictureMate)
Product serial number (located on the back of PictureMate)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Access
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
You can learn more about PictureMate by visiting
www.MyPictureMate.com. At this site, you can find
information about PictureMate, support, special offers, and
accessories.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911. Your Epson
SM
SoundAdvice code is 70540. Use this code to quickly select
PictureMate in SoundAdvice.
to 8 , Pacific Time, Monday through Friday and
AM PM
to 6
AM PM
, Pacific Time, Monday through Friday.
97