Trouble Shooting - CRISTAL WDC1200FWM User Manual

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TROUBLE SHOOTING

TROUBLESHOOTING
In the unlikely event of difficulties with your appliance please follow the troubleshooting guide below. If the problem persists,
contact the retailer if the machine is still within the guarantee period. If an error code is displayed, please refer to the error
code guide below.
PROBLEMS POSSIBLE CAUSES
Washer Dryer fails to ¬ Poor connection to the power supply.
operate. ¬ Power failure.
¬ The washer door is not properly closed.
¬ Machine has not been switched on.
Washer Dryer cannot be ¬ Water tap is not turned on.
filled with water. ¬ Water pressure is less than 0,03 MPa.
¬ The inlet hose is kinked.
¬ Water supply failure.
¬ The program knob is not properly set.
¬ The washer door is not properly closed.
Machine is continually ¬ The height of the drain hose is below 80 cm.
filling and draining. ¬The drain hose is in water.
Drainage failure. ¬ Drain hose is blocked.
¬ Drain hose end is more than 100 cm
¬ The filter is blocked.
Strong vibration while ¬ Not all transportation bolts have been
spinning.
¬ Washer dryer is located on an
¬ Machine is overloaded.
Operation stops before ¬ Water or electricity failure.
completing wash cycle.
Operation stops for a ¬ Washer dryer gives an error message.
period of time.
Excessive foam in the ¬ The detergent is not a low-foaming
drum.
¬ Excessive use of detergent.
Automatic adjustment of the ¬ The washing program duration will be adjusted according to
washing time. the initial water temperature.
Spinning fails ¬ Unbalance of the laundry
MAINTENANCE
above the floor level.
removed.
uneven surface or is not level.
type or for manual wash.
POSSIBLE SOLUTIONS
_ Check connection to the power supply.
_ Check the power supply.
_ Make sure the washer door is closed properly.
_ Make sure the machine is switched on.
_ Turn water tap on.
_ Check water pressure.
_ Check the inlet hose for bends.
_ Ensure the water supply.
_ Make sure the program knob is properly set.
_ Make sure the washer door is closed properly.
_ Make sure the height of the drain hose is within 80 - 100 cm.
_ Make sure the drain hose is not in water.
_ Unblock the drain hose.
_ Make sure the drain hose end is less
than 100 cm above floor level.
_ Unblock the filter.
_ Check if all transportation bolts have been removed.
_ Make sure the washer dryer is on
an even surface and levelled.
_ Reduce amount of laundry in the drum.
_ Check the power supply.
_ Wait until cycle is complete
_ See display codes on previous page.
_ Check if your detergent is appropriate.
_ Reduce amount of detergent used.
_ This is normal and doesn't affect the
functionality.
Add clothes or run a spinning program again.
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