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FAQs
Q: Why is my DSL light flashing green?
A: A flashing green light indicates that no cable is attached to the DSL port or that the
Motorola Netopia
that an internet connection is established.
If your DSL light does not become solid green, verify that the connection from the Motor-
ola Netopia
is secure, contact your ISP (Internet Service Provider) to verify that your DSL line is func-
tioning properly.
Q: I forgot my password, how can I access my Motorola Netopia
A: If you don't have a password, the only way to access the Motorola Gateway is the fol-
lowing:
Referring to the following diagram, find the round Reset Switch opening.
more than 15 seconds, when you release it, the Gateway will perform a factory reset,
clear all settings and configurations, and reboot.
Note:
To assure the Motorola Netopia
than 15 seconds. When you release it, the Gateway will perform a factory reset, clear all setting and configurations,
and reboot. Keep in mind that all of your settings will need to be reconfigured.
14
®
Gateway is negotiating a connection. A solid green DSL light indicates
®
Gateway's DSL port to the telephone/DSL jack is secure. If the connection
Factory Reset Switch
®
Carefully insert the point of a pen or an
unwound paperclip into the opening.
• If you press the factory default button for
less than 1/2 a second, the unit will con-
tinue to run as normal.
• If you press the factory default button for
Gateway factory defaults you MUST hold the reset switch for more
®
Gateway?
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