Printing Key Reports - Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Operation Manual

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations 555-230-723
Hospitality Operations
Call Accounting Operations
9. While the report is running, press the
report.
10. If this property is using Promus Corporation equipment, press the
to enter the Utilities subsystem from the Main Menu and continue with step
11. Otherwise, continue with step 14.
11. At the Utilities menu, press the
options.
12. Press the
accounting system and the PMS. You may receive a confirmation message
(pms.pause 644 mode). If you do, press the
13. Press the
14. Press the

Printing Key Reports

This section contains procedures to print the following reports:
Detail Reports
Cost Reports
Refer to GuestWorks INTUITY Lodging Call Accounting User's Guide for
information on the procedures for printing other reports.
Detail Reports
To print Detail reports, perform the following:
1. At the call accounting system terminal Main Menu, press the
enter the Reports subsystem.
2. At the Reports menu, press the
3. Press the
4. Press the
5. Press the 2 button to set the Range for the reports.
button to restart the call record transfer between the call
T
button to exit from the Miscellaneous options.
Q
button to return to the Main Menu.
8
button to select the Config function.
3
button to enter the report setup. Set the following:
1
Post Call = N
Live Calls = Y
Send to Printer = Y
Compact Version = Y
Save on Disk = Y
All Peg Counts = N
button to clear the accumulative
C
button to select the Miscellaneous
4
button.
Y
button to select the Detail option.
2
Issue 6
December 1999
63
button
6
button to
5