Technical Support - TYAN Transport GX18 B3095 Service Manual

Technical Support

If a problem arises with your system, you should first turn to your dealer
for direct support. Your system has most likely been configured or de-
signed by them and they should have the best idea of what hardware and
software your system contains. Hence, they should be of the most assis-
tance for you. Furthermore, if you purchased your system from a dealer
near you, take the system to them directly to have it serviced instead of
attempting to do so yourself (which can have expensive consequences).
If these options are not available for you then Tyan Computer Corpora-
tion can help.Besides designing innovative and quality products for over
a decade, Tyan has continuously offered customers service beyond their
expectations. Tyan's website (www.tyan.com) provides easy-to-access
resources such as in-depth Linux Online Support sections with download-
able Linux drivers and comprehensive compatibility reports for chassis,
memory and much more. With all these convenient resources just a few
keystrokes away, users can easily find the latest software and operat-
ing system components to keep their systems running as powerful and
productive as possible. Tyan also ranks high for its commitment to fast
and friendly customer support through email. By offering plenty of options
for users, Tyan serves multiple market segments with the industry's most
competitive services to support them.
"Tyan's tech support is some of the most impressive we've seen, with
great response time and exceptional organization in general" - Anandtech.
com
Please feel free to contact us directly for this service at techsupport@tyan.
com
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