Problems Related To The Creation Of, Or Installation From, A Deployment Database - HP Kayak XA 05xx Implementation Manual

NOTE

Problems Related to the Creation of, or Installation from, a Deployment Database

2 Microsoft IE 3.02 also contains Java Virtual Machine related bugs,
which are documented in the Microsoft Knowledge base
(http://support.microsoft.com/). The following problems may occur:
IE 3.02 loops forever after clicking on an HTML hyperlink in
•
one of the HP ConfigTailor HTML pages.
IE 3.02 crashes after pressing continuously on the "Refresh"
•
button.
The mouse cursor is a vertical arrow instead of a hand.
•
Possible solutions are:
Use another browser, such as Microsoft IE 4.0x or Netscape
•
Communicator 4.x, or,
Upgrade Java Virtual Machine by installing the latest version
•
of Microsoft SDK for Java from
http://www.microsoft.com/java
Note you must remain connected when installing.
Problems Related to the Creation of, or Installation
from, a Deployment Database
Error in opening an .INI file in path \\...\HPSERVER\... or
\\...\OSSERVER\...
During system administrator tasks (such as when using the
Add/Remove Packages, Configuration Wizard or Add/Remove
Operating Systems Versions utilities), you may encounter missing file
errors.
This is usually because, after the HP ConfigTailor Installation, you have
forgotten to change the following folder settings:
The folder location you chose for Software MUST be shared as
•
HPSERVER.
The folder location you chose for Operating Systems MUST be
•
shared as OSSERVER.
5 Troubleshooting Common Problems
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