Troubleshooting - Blue Rhino 62100 Owner's Manual

Contact 1.800.762.1142 for assistance. Do not return to place of purchase.

Troubleshooting

Problem
Burner won't stay lit
Burner won't light
Note: Heater operates at reduced efficiency below 40ºF (5ºC).
Burner flame is low
Emitter glows uneven
Note: Bottom 1" of emitter normally does NOT glow.
Carbon build-up
Thick black smoke
Possible Cause
Connection between gas valve and burner assembly is loose
Thermocouple is not operating correctly
Gas pressure is low
Blockage in orifice
Blockage in venturi tube
Air in gas line
Igniter fails
Control knob is not in "ON" position
Gas pressure is low
Outdoor temperature is less than 40ºF and tank is less than
1/4 full
Supply hose is bent or kinked
Control knob fully "ON"
Gas pressure is low
Base is not on a level surface
Heater is level
Dirt or film on reflector and emitter
Blockage in burner
If problems can not be corrected by using these methods, please contact 1.800.762.1142 fo assistance.
Prevention/Cure
Tighten connection and perform leak check
Clean heater if still not working, obtain a new thermocouple
Turn LP gas tank valve "CLOSED" and replace LP gas tank
Clear blockage
Clean venturi tube
Open gas line and bleed it (pressing control knob in) for not more
than 1 - 2 minutes or until you smell gas
Use match to light pilot; obtain new igniter and replace
Turn control knob to "ON"
Turn LP gas tank valve "CLOSED" and replace LP gas tank
Use a full tank
Straighten hose
Check burner and orifices for blockage
Turn LP gas tank valve "CLOSED" and replace LP gas tank
Place heater on a level surface
Clean burner
Clean reflector and emitter
Remove blockage and clean burner inside and outside
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