If you have been provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account.
Email messages Click [Use Once]. Open a message • Click Email. Send an email message • Type an email address. Save draft messages • Click the trackwheel. Add contacts to a message • Click Continue. Set the importance level • Type a message.
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Change sent messages View filed messages To change the text in a sent message and resend To display all filed messages in the messages list, it, open the message. Click the trackwheel. Click in the messages options, click General Options. Edit.
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If you use a Lotus Notes® mailbox, in the handheld, your handheld must be integrated with Until field, set the date on which the out of an email account using the BlackBerry Enterprise office reply should be disabled. Server™ version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software.
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To make the filter detect messages from multiple BlackBerry Enterprise Server™ version 4.0. contacts, use semi colons to separate your Alternatively, you can use the BlackBerry Desktop contacts in the From or Sent to fields. Software to specify folder redirection settings.
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Set folder redirection In the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. Select the check boxes. Click the trackwheel. Click Save. Notes: Verify that you selected the Inbox. If you do not select the Inbox, email messages are not forwarded from this folder.
If you have added contacts to the address book, the network. If you know the PIN of another you can select a contact from the list after you BlackBerry Wireless Handheld user, you can send click Compose PIN. a PIN message to that person. PIN messages are not routed through an existing email account.
SMS messages About SMS messages • Find your SMS number • Open an SMS message • Manage messages • SMS messages — frequently asked questions • About SMS messages With an SMS-compatible phone number, you can receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS.
Search About search Search for a specific contact • • Search the messages list Search for a subject • • Search the handheld • Use saved searches About search To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the You can search the messages list using criteria trackwheel.
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Notes: If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful. File attachments are not searched when you search across the handheld programs. To expand a folder, click a folder with a plus sign (+) beside it.
Attachments To update contact information, when viewing an About attachments • address book attachment, click the trackwheel. Use address book attachments • Click Update Address. Open a file attachment • Open a file attachment Open an image attachment • Place your cursor in the name of the file Navigate attachments •...
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To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell. To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet. To view the previous worksheet in a spreadsheet, click the trackwheel.
(PIM) items such as tasks, memos, support wireless email reconciliation, changes are contacts, and calendar entries so that the entries reconciled using the BlackBerry Desktop Software. on your handheld and in your desktop email For more information on manual email program are identical.
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In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. You can set wireless calendar synchronization using the BlackBerry Desktop Software. For more BlackBerry Desktop information, refer to the Software Online Help Note:...
Typing or whether the entry is capitalized according Use AutoText • to its context (SmartCase). Create an AutoText entry • Set the language. Change AutoText entries • Click the trackwheel. Cut or copy text • Click Save. Paste text • Related topic Typing tips •...
To turn on NUM lock, hold the Right Shift key + press the Alt key. To turn off CAP lock or NUM lock, press the Right Shift key. Enable tones when pressing keys In the handheld options, click Screen/Keyboard. Set the Key Tone field to On. Save your changes. Set the cursor speed In the handheld options, click Screen/Keyboard.
Phone Find your phone number Phone — frequently asked questions • • Make a phone call • Find your phone number Make an emergency call • In the phone, the My Number field displays your About A-GPS support • phone number. Acquire the GPS position of your handheld •...
Note: your handheld, an emergency operator can still estimate your approximate location (subject to A- If you are unable to acquire your BlackBerry GPS limitations). satellite position by clicking Refresh GPS, try again when you are out of doors and your handheld is Use speed dial exposed to a wide area of open sky.
Use the speaker during a call Note: You can also use speed dial to make a phone call Press the Symbol key to switch between the on the Home screen or in the messages list. speaker and earpiece during a call. Check your voice mail Phone features In the phone, click the trackwheel.
Assign a speed dial letter To set whether call logs appear in the messages list, in the phone options, click Call Logging. In the phone, select a contact or phone number. Select the call log type that you want to appear in Press and hold any unassigned letter key.
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Click Save. Click Edit Numbers. Click the phone number that you want to Note: delete from the list. Before enabling call forwarding, verify that you Click Delete. have call forwarding phone numbers added. Depending on your SIM card, the phone numbers Related topic for the call forwarding profiles might already be How do I edit the phone number to which...
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About smart dialing • The TTY option is only available with certain Set corporate extension dialing BlackBerry Wireless Handhelds. In the phone options, click Smart Dialing. Set the TTY option In the Number field, type the main phone In the phone options, click TTY.
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Click Last Call or Total Calls. Click Clear Timer. Click the trackwheel. Click Save.
Direct Connect Hold the Push to Talk button to speak to Find your Direct Connect number • your contact. Send a call alert • Release the Push to Talk button to listen to Join a Talkgroup • your contact. Make a Direct Connect call •...
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Release the Push to Talk button to listen to your contact. Respond to a group call Hold the Push to Talk button to speak to your Talkgroup. Release the Push to Talk button to listen to your Talkgroup. Respond to a call alert Press the Push to Talk button.
WML web pages. To view the next web page in the history, click the trackwheel. Click Forward. The BlackBerry Browser is optimized for viewing HTML web pages. If your handheld is integrated To go to your home page, click the trackwheel.
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The Save Image field is only available for not loaded when you load the web page. To load BlackBerry Wireless Handhelds with color screens. some of the images after the web page is loaded, Depending on your service provider, you might click the trackwheel.
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BlackBerry Browser. Create a bookmark If you are using the BlackBerry Desktop Software, Navigate to the web page that you want to you can load TLS using the Application Loader bookmark.
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If you are using the BlackBerry Desktop Software, you can load WTLS using the Application Loader tool. For more information on loading optional BlackBerry Desktop programs, refer to the Software Online Help If your handheld is integrated with an email account using a BlackBerry Enterprise Server™...
Why did a new program appear on my • You can enable browser push for your WAP handheld? Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this Legal notice • information to you.
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Enable browser push handheld is integrated with an email account In the handheld options, click Browser Push. using a BlackBerry Enterprise Server, certain programs might not be available to you. For more Select one or more of the check boxes.
Contacts Type a name for the mailing list. Add a contact • Click the trackwheel. Manage contacts • Click Add Member. Create a mailing list • Click a contact. Manage mailing lists • Click Continue. Create a category • Click the trackwheel. Apply categories to contacts •...
To find and add contacts from your company Click the trackwheel. address book, your handheld must be integrated Related topic with an email account using the BlackBerry Enterprise Server version 3.5 or later for About categories • Microsoft® Exchange, or BlackBerry Enterprise Server version 2.2 or later for IBM®...
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Related topics About remote address book search • Manage remote address book search results • Manage remote address book search results To view information for a contact, in the search results, click a contact. Click View. To delete a contact from the search results, click the trackwheel.
Calendar To move forward or back by a time period, click About the calendar • the trackwheel. Click Prev or Next. Change the calendar view • Use the calendar Schedule an appointment • Schedule an appointment In the calendar, click the trackwheel. •...
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Type a location in parentheses. Select the Relative Date check box for the appointment to recur on a relative date. For To change the start and end times, hold the example, set an appointment to recur on the last Right Shift key and roll the trackwheel. Friday of each month, or on the 28th of each Click the trackwheel.
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Note: If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar. Change meeting participants Open the meeting. In an Accepted or Declined field, click a contact. Perform one of the following actions: Invite Attendee •...
Tasks Use tasks Create a task • Click a task. Perform one of the following actions: Use tasks • Open Change task status • • Mark Completed • Create a category • Mark In Progress • Apply categories to tasks •...
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Click the trackwheel. Related topic About categories • Apply categories to tasks When creating or editing a task, click the trackwheel. Click Categories. To select the categories that apply to the task, press the Space key. Save your changes. View tasks by category To view all tasks within a category, in the task list, click the trackwheel.
Memos Click the trackwheel. Write a memo • Click New. Use memos • Type a name for the category. Create a category • Click the trackwheel. Apply categories to memos • View memos by category • Related topic About categories Delete categories •...
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How do I know how many contacts, calendar • entries, tasks, or memos I have saved?
Alarm Alarm — frequently asked questions Set the alarm • Why didn’t my alarm notify me on a Saturday Set the alarm volume • • or Sunday? Silence the alarm • What is the escalating volume level? • Turn off the alarm •...
Calculator Use the calculator memory • Convert measurements • Use the calculator memory To store a number in the memory, type a number. Click M+. To recall the memory, click MR. To delete the memory, click MC. To replace the memory, type a number. Click MS. Convert measurements In the calculator, type a number.
Bluetooth® After you pair with a device, you can set your About Bluetooth® • handheld to connect with that device without Turn the Bluetooth® radio on and off • prompting you. Pair with another Bluetooth® device • Pair with another Bluetooth® device Manage paired devices •...
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Set whether Bluetooth® connections with • your handheld are encrypted. Set handheld Bluetooth® identification You can set how your handheld is represented on devices with which it is paired. In the Bluetooth options, perform one of the following actions: In the Device Name field, type the name of •...
Date and time Set the date and time • Can I set the time automatically on my • handheld? Set the date and time In the handheld options, click Date/Time. Set the date and time. Click the trackwheel. Click Save. Note: To set the date and time from the alarm, click the trackwheel.
Profiles Set how you want to be notified for that Set profiles • item. Create a notification profile • Click the trackwheel. Use notification profiles • Click Save. Manage downloaded ring tones • Click the trackwheel. Silence your handheld • 10.
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What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level.
To turn off backlighting manually, Note: press the Power button. The screen saver is only available for BlackBerry Wireless Handhelds with color screens. To set how long the backlighting stays on if you do not use your handheld, in the handheld Related topic options, click Screen/Keyboard.
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Click the trackwheel. Click Save. Note: Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens. Apply a theme to your handheld On some BlackBerry Wireless Handhelds with color screens, you set themes to control the appearance of items such as applications, indicators, words, and icons.
Add or remove a display language If your handheld software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. For more information on adding and removing handheld BlackBerry software components, refer to the...
Power and battery Specify the times that the handheld should Turn the handheld on and off automatically • turn on and off on weekends. Check the battery level • Click the trackwheel. Extend battery life • Click Save. Reset the handheld •...
Network coverage Turn the wireless radio on and off • How do I register my handheld with the • network? Turn the wireless radio on and off To turn on the wireless radio, on the Home screen, click Turn Wireless On. To turn off the wireless radio, on the Home screen, click Turn Wireless Off.
About the handheld password Click the trackwheel. If you type your handheld password incorrectly Click Change Password. five times, you must type blackberry before you Type your current handheld password. can continue. The next time you enter your Click the trackwheel.
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Disable the handheld password About content protection and compression In the handheld options, click Security. Content protection encrypts your handheld data. Set the Password field to Disabled. When your handheld is password locked, an open Click the trackwheel. lock in the handheld status section of the screen indicates that encryption is in progress.
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BlackBerry Desktop Redirector, encryption keys Information in the password keeper is encrypted protect data as it travels between your BlackBerry and is only decrypted when you type this Enterprise Server or BlackBerry Desktop Redirector password.
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The tests run automatically when your In the handheld options, click Security. handheld restarts. Click the trackwheel. Verify security software Click Wipe Handheld. In the handheld options, click Security. Click the Click Continue. trackwheel. Click Verify Security Software. Type blackberry.
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Related topic How do I restore my handheld after clearing • Set owner information In the handheld options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your handheld.
BrickBreaker Play BrickBreaker • How do I set the speed of the paddle? • How do I set the paddle to accelerate as I roll • the trackwheel? Play BrickBreaker The object of this game is to destroy bricks using a paddle and a ball.
If your handheld is integrated with an email account using a Restore a deleted service book BlackBerry Enterprise Server™, your system In the handheld options, click Service Book. Click administrator can send service books that the trackwheel. Click Undelete.
Frequently asked questions What software version do I have on Why are some of the features described not • my handheld? available on my handheld? To view handheld information such as your What software version do I have on my •...
Email and PIN messages — frequently asked questions Why can’t I send email or PIN messages? Why are some messages sent to my • • handheld even though I have created a Why can’t I receive email or PIN messages? •...
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Verify that email redirection to your handheld is If the radio is turned on and you are in an area of enabled. If you are using the BlackBerry Desktop sufficient wireless coverage, any pending Software, in the Redirector Settings tool, verify...
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If you want to show more of the subject line for reconciliation, your handheld must be integrated your messages, you can hide the time that the with an email account using the BlackBerry message was received and the name of the sender Desktop Redirector or BlackBerry Enterprise or recipient of the message.
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If your handheld is integrated with an How do I restrict the types of email email account using the BlackBerry Enterprise messages that are sent to my Server™ version 4.0, the folders are enabled handheld? automatically after a short period of time.
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Software Intellisync Online Help How do I stop email messages from being sent to my handheld? If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, clear the Redirect incoming messages to your handheld check box. If your handheld is integrated with an email account using the BlackBerry Enterprise Server™...
SMS messages — frequently asked questions Can I remove the prompt that appears before • I delete messages? Why were some of my messages deleted • from the handheld? Why aren’t all of the SMS options described • appearing on my handheld? Why were some of my messages deleted from the handheld? If your handheld memory is full, your handheld...
Can I view file attachments on my handheld? handheld? If your BlackBerry Wireless Handheld has 8 MB of Yes, if attachment viewing is enabled for your memory, some image attachment viewing features handheld. When you receive a message with an are not available.
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General Options. Set the Auto More field to No. the Font Family and Font Size fields. You can only The next time that you receive a long attachment, set the Font Family field on BlackBerry Wireless More available appears at the bottom. To request Handhelds with color screens.
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To view tracked changes, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel. Click Hide Changes. You can only view tracked changes on BlackBerry Wireless Handhelds with color screens.
In the If your handheld is integrated with an email messages options, click Email Reconciliation. Set account using the BlackBerry Web Client, and your the On Conflict field to the preferred option. You service provider supports wireless email...
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Deleted Items. Click Yes. synchronization. To use this feature, your handheld must be If you use the BlackBerry Desktop Software to integrated with an email account using the enable wireless calendar synchronization, you can BlackBerry Enterprise Server™ version 3.6 or later adjust the calendar conflict resolution settings in for Microsoft®...
Phone — frequently asked questions How do I make calls from the Home Why can I not make calls? • screen? Why am I no longer receiving calls? • In the phone options, click General Options. Verify How do I make calls from the Home screen? •...
If you use an RJ-11 connector, you must use an adapter to connect the TTY device to your handheld. TTY is only available on some BlackBerry Wireless Handhelds. Can I set the phone to display frequently called numbers? Yes.
Direct Connect — frequently asked questions What is a call alert? Can I use the speaker by default? • A call alert is a notification of an incoming Direct Can I silence incoming Direct Connect calls? • Connect call or group call. How do I set my current Talkgroup? •...
Why did the web page form not submit? version 3.5 or later for Microsoft® Exchange or the • BlackBerry Enterprise Server version 2.2 or later How do I use the browser queue? • for IBM® Lotus® Domino®. For more information How do I control when scripts are run on my •...
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™ In the browser options, click General Properties. Yes. Use the BlackBerry Browser to view .html web Select the Prompt Before Running WML Scripts pages that contain JavaScript or animated check box. You are prompted before browser graphics.
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To apply TLS to the connection from your multiple browsers for the same browser type on BlackBerry Enterprise Server to a web server, set your handheld. Also, the shortcut keys are only the TLS Default field to Proxy. Set the Allow...
These fields are extra fields where you can add information for your contacts, such as birthdays or anniversaries. You can edit the name of the field for all your contacts and set up your BlackBerry Desktop Software to synchronize with the corresponding field in your desktop email program.
Calendar — frequently asked questions How do I change the day of the week Can I synchronize PIM items over the wireless • that is shown first when viewing the network? calendar in Week view? Are there any restrictions for using the •...
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Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your handheld calendar.
Bluetooth® — frequently asked questions What if I can’t type a passkey on the How do I connect my handheld with another • Bluetooth® device I want to pair Bluetooth® device? with? How do I know when my handheld • If the device you are pairing with has no screen Bluetooth®...
4.0, contact your system administrator to appearing on the screen in the password keeper? initiate enterprise activation. If you are using the BlackBerry Desktop Software, In the password keeper options, set the Show restore handheld data and services using the Password field to False.
Tips To show a hidden icon on the Home screen, hold Home screen • the Alt key and click the trackwheel. Click Show Searching • All. Hold the Alt key and click a crossed-out icon. Options and fields Click Hide Application. •...
To move the cursor in a different direction, hold To turn on CAP lock, press the Alt key + the Right the Alt key and roll the trackwheel. Shift key. To exit a screen or dialog box, press the Escape To turn on NUM lock, press the Right Shift key + button.
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To reply to a message, press R. To move to the last cursor position in a received message, press G. To forward a message, press F. To view the email address or PIN of a sender or a To reply to all, press L. recipient, in the To or From field of a received message, select a name.
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Direct Connect To rotate an image, press R. To talk to a selected contact or group using Direct Phone Connect, hold the Push To Talk button and speak. To open the phone, press the Space key. To listen to a contact or group during a call, To end a call, hold the Escape button.
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To move to the next page in the history, press N. To change to Day view, press D. To move to the previous page in the history, press To change to Week view, press W. the Delete key. To change to Month view, press M. To view, copy, or send the address for a link, press To move to the current date, press T.
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To recall the memory, press J. To replace the memory, type a number and press To clear the memory, press H. To scroll vertically, hold the Alt key and roll the trackwheel. To display the result of your calculation, press the Enter key.
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endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings.
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timers, resetting, 34, 38 typing tips CAP lock, 27 for attachments, 119 copy text, 27 for calculator, 121 cut text, 27 for calendar, 121 enabling tones, 28 for changing options, 117 frequently asked questions, 28 for clearing fields, 117 home screen shortcuts, 28 for direct connect, 120 NUM lock, 27 for editing text, 118...