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Troubleshooting
3.
Smart Wizard FAQs
1.
When I connect to the network, Smart Wizard keeps asking me for my passphrase, and
I am sure I've entered the correct passphrase. What can I do?
It is very likely that the extender is placed at the borderline of the range covered by the
router. See
2.
I got an error message in the Review Settings screen in the Smart Wizard. What should I
do?
Make sure that your computer is connected to the extender by using the SSID and the
passphrase that you have just set up, and clicking the Refresh button in your browser.
This will return you to the Smart Wizard.
3.
I connected to NETGEAR_EXT and launched a browser, but why can't I see the Smart
Wizard?
First, make sure that your computer is set up to use DHCP (click the link to the online
document
Extender Connection LED is green. Finally, relaunch the browser and enter
www.mywifiext.net. Check to make sure that your computer has an IP address in the IP
Address screen (see
Connecting to http://www.mywifiext.net
If you have trouble connecting, try to locate the source of the problem:
•
For help with passwords, see
•
If your browser displays an error page, make sure that you include http:// when you type
this URL in the address field of your Internet browser. If you leave it out, you might not be
able to connect.
•
The extender LEDs can help you tell if the extender is correctly set up and working as it
should.
-
The best performance is delivered when both the Link Rate LED
Extender Connection LED
Positioning Your Extender
Preparing Your Network
Extender IP Address Setup
Log In to the Extender
on page 7.
in Appendix B). Second, make sure the PC to
on page 18).
on page 9.
are green.
26
3
and the PC to
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