Dynex DX-RCRT20-09 User Manual page 39

Troubleshooting
Problem
Poor picture or no picture.
Poor reception on some
channels.
Poor color or no color.
Picture wobbles or drifts.
No CATV reception.
No remote control operation. • Batteries are weak, dead, or inserted incorrectly.
TV shuts off.
Closed Caption is not
activated.
Parental Control is not
working correctly.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Station is weak. Adjust the antenna to receive the desired station.
• Check for sources of possible interference.
• Station or cable experiencing problems. Tune to another station.
• Check picture control adjustments.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Cable company is scrambling signal.
• Adjust antenna.
• Check all cable connections.
• Set AIR/CABLE menu option to the CABLE mode.
• Station or cable system problems. Try another station.
• Remote control is out of range. Move closer to TV (within 15 feet [5 m]).
• Make sure the remote control is aimed at the sensor.
• Confirm there are no obstructions between the remote control and the TV.
• Make sure the power cord is plugged in.
• No broadcast on tuned station.
• Sleep timer is set.
• Power interrupted.
• TV station experiencing problems or program is not closed captioned. Try
another channel.
• Check cable connection or VHF/UHF antenna. Adjust the antenna.
• Turn closed captioning on in the OSD or press CCD.
• Parental control set to OFF. Change setting to ON.
• News or sporting event being broadcast.
• Ratings not set. Set ratings as desired.
Solution
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