AT&T Merlin Legend Feature Summary page 6

ABC Company
AT&T Merlin Legend Communications System
Bridging
Allows a multi-line station to answer all calls
directed to another multi-line station.
Callback Queuing
Provides a simple way to complete calls to
busy facilities (stations or trunk groups).
Call Park
Allows users to put a call in a special holding
state so it can be retrieved from any station.
Call Pickup
Allows a station user to answer calls that are
ringing, held or parked at another station.
Camp On
Allows a user to transfer a call to a busy
extension by putting the call on hold until the
extension is free. When it is free the call rings
automatically.
Conference
Allows a station user to speak to 2 outside
parties and 2 inside parties simultaneously.
Coverage
Calls to a user can be answered by a specific
coworker or a coverage group when the user
is busy or unavailable. Coverage Inside Off
prevents coverage of inside calls, and
coverage VMS prevents outside calls from
being sent to voice mailboxes.
Coverage Inhibit
Prohibits a covered station's calls from going
to coverage.
Directory Service
Provides built-in, interactive telephone books
that sore lists of names and their telephone or
extension numbers. MLX display phones can
automatically dial the numbers after pressing
touch-tone digits representing names. User
can access the System Directory (130
listings); an Extension Directory (all names
and extensions
in the business); and Personal Directory (50
listings, available only to that user.)
AT&T Proprietary
Use Pursuant to Company Instructions
Feature Description
Merlin Legend Feature Summary
Type Benefit
P Calls do not go unanswered;
different call handling;
decreases missed calls.
F Saves time watching the
phone; reduces frustration by
users; improves productivity.
P/D Allows mobility in the
workplace without missing
important calls.
P Enhanced call handling.
F Frees up the user or attendant.
F Makes problem solving easier;
saves time.
P Calls do not go unanswered
and are picked up quickly.
P Control of call coverage.
P Quick access to a large
number of frequently dialed
outside numbers and
extensions.
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