AT&T Merlin Legend Feature Summary page 4

ABC Company
AT&T Merlin Legend Communications System
Remote Access
Allows off-site employees to access the system's
outside lines, place inside calls directly to another
extension, arrange to have their calls forwarded,
change the forwarding designation, or cancel call
forwarding. Remote Access Codes, from 4 to 11
digits in length, are required to access the system
remotely
Shared System Access Buttons
Up to 27 lines can appear on multiline phones to
allow users to cover multiple lines.
Square Operation
All lines appear the same on all voice terminals, or,
selected lines appear the same on selected voice
terminals.
Station Message Detail Recording (SMDR) *
Enables the system to keep track of all incoming and
outgoing calls. Tracks Date, Time, Called Number,
Call Duration, Line Used, Station Number, and
Account Codes.
System Speed Dial
List of 130 frequently dialed numbers that are
accessed by all stations by dialing a 3-digit code.
Some System Speed Dial numbers can override call
restrictions.
Tie Line *
Allows intercommunication of Merlin Legend to
some other communications system located nearby or
at another site.
Transfer Return Interval
Returns an unanswered, transferred call to the station
that transferred it after 4 rings. This interval can
range from 1-9 rings.
Voice Announce to Busy
Allows a busy station to receive an intercom
voice call.
AT&T Proprietary
Use Pursuant to Company Instructions
Feature Description
Merlin Legend Feature Summary
Extends money saving system features
to off-site employees. Access codes
minimize the business risk from
hackers.
Benefit
Calls are handled promptly, reducing
the number of callbacks.
Simplified call handling.
Allows bill back of telephone
expenses to customers, since calls can
be tracks and associated with a
department, project, or customer.
Time saver and cost control (for
proprietary access codes).
Since Tie Lines are dedicated, they can't
be blocked with outside traffic so access
to headquarters or a branch office
becomes easy and direct.
Enhanced call handling.
Enhanced internal communications.
Important messages always get through.
Page 4