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Acer TravelMate 3280 Service Manual

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Download this manual See also: User Manual
TravelMate 3240/3280 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 3280

  • Page 1 TravelMate 3240/3280 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 3240/3280 service guide. Date Chapter Updates 2006/3/30 Chapter 1 Add Radeon X1600 VGA chipset on page one. 2006/7/7 Chapter 1 Add memory specification to 533/667 MHz on page 29.
  • Page 3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: System Specifications

    Two DIMM slots support 256/512MB to 2GB (1G memory has not qualified yet) system memory Display and graphics 14.1” WXGA color TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing on dual display via Acer GridVista 16.7 million colors ®...
  • Page 8 Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready LAN: 10/100/1000 Mbps Fast Ethernet; wake-on-LAN ready (Gigabit for TravelMate 3280) ® WLAN: Intel PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIED solution, supporting Acer SignalUp wireless technology ® WPAN: Bluetooth 2.0+EDR (Enhanced Data Rate)

  • Page 9: System Block Diagram

    System Block Diagram SYSTEM DC/DC TPS51120 Block Diagram Block Diagram Project code: 91.4A901.001 INPUTS OUTPUTS PCB P/N : 55.4A901.XXX (Discrete) 5V_S5 REVISION : 05217-1 DCBATOUT 3D3V_S5 Mobile CPU (Hannstar, ACCL) CLK GEN. G792 IDT CV125PA Yonah 478 SYSTEM DC/DC (ICS 954206) PCB STACKUP TPS51124 1.83G/2G/2.16G...

  • Page 10: Board Layout

    Board Layout Top View Switch BLUE1 Bluetooth Cable Connector LEDB1 LED Board Cable Connector LAN Connector: RTL8100CL Keyboard Connector RTC1 RTC Battery Connector TPAD1 Touchpad Cable Connector Keyboard Controller: ENE CB- 1410QF LCD1 LCD Cable Connector SPKR1 Speaker Set Cable Connector LAUNCH1 Launch Board Cable Connector Chapter 1...

  • Page 11: Bottom View

    Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. USB2 USB port ODD1 ODD Connector USB3 USB port WIN1 Wireless LAN Card Slotr USB4 USB port DIMM Slot1 LAN1 RJ11+RJ45 (Modem Port+ Ethernet...

  • Page 12: Jumper Settings

    Jumper Settings Description Pin1-Pin5 On Clear Password Pin2-Pin6 On Pin3-Pin7 On KBC_MATRIX1 Pin4-Pin8 On KBC_MATRIX2 Chapter 1...

  • Page 13: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front View Icon Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s...

  • Page 14: Closed Front View

    Closed Front View Item Description Item Description Icon Item Description Icon Item Description "Easy-launch buttons" on page 18 ® Press to enable/disable Bluetooth function. Bluetooth Lights to indicate the status of Bluetooth- communication button/ communications (for selected models). indicator "Easy-launch buttons" on page 18 Icon Item Description...

  • Page 15: Left View

    Left View Icon Item Description Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.

  • Page 16: Right View

    Right View Icon Item Description Icon Item Description Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). S-video/TV-out Connects to a television or display device (NTSC/PAL) port with S-video input (for TravelMate 3280). Ventilation slots Enable the computer to stay cool, even after prolong use.

  • Page 17: Bottom Panel

    Icon Item Description External display Connects to a display device(e.g., (VGA) port external monitor, LCD projector). Battery Powers the computer Bottom Panel Item Description Battery lock Locks the battery in position. Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan.
  • Page 18 The power, battery and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Cap lock Lights when Cap Lock is activated Icon Function Description Num lock Lights when Num Lock is activated. Indicates when the hard disc or optical drive is active.

  • Page 19: Touchpad Basics

    " Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
  • Page 20 Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.

  • Page 21: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock...

  • Page 22: Hot Keys

    To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hot Key Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSettings Launches the Acer eSettings in Acer eManager. Fn-F3 Acer ePower Launches the Acer ePower Management in Acer Management Empowering Technology. Chapter 1...

  • Page 23: Special Key

    Hot Key Icon Function Description Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return.
  • Page 24 Either directly press at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign Open a text editor or word processor. Either directly press at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard.

  • Page 25: Acer Empowering Technology

    Help function. Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and...
  • Page 26 easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwords that can be used to encrypt/decrypt a file; the supervisor passowrd and the file- specific password. The supervisor passwork is a “master” password that cna decrypt any file on your system; the file-specific password will be used to encrypt files by default, or you cna choose to enter your own file- specific password when encrypting a file.

  • Page 27: Acer Elock Management

    Floppy disk drives - 3.5-inch disks only. To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

  • Page 28: Acer Eperformance Management

    Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: Memory optimization - releases unused memory and check usage.

  • Page 29: Acer Erecovery Management

    Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection.

  • Page 30: Acer Esettings Management

    NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.

  • Page 31: Acer Enet Management

    To access this utility, either click on the “Acer eNet Management” icon on your netebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.

  • Page 32: Acer Epower Management

    Acer eNet Management can save network settings for a location to a profile, and automatically apply the appropriate profile when you move fromone location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.

  • Page 33: Battery Status

    You can also click “Advanced Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. View information about Acer ePower Management. Chapter 1...
  • Page 34 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. Chapter 1...

  • Page 35: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type ® Intel Core Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz FSB) or higher Core logic ® Intel 945GM/945PM Express chipset+ICH7 CPU package Intel socketable 478pin Micro-BGA CPU core voltage 0.944~1.3V BIOS Item...
  • Page 36 Memory Combinations Slot 1 Slot 2 Total Memory 128MB 128MB 256MB 256MB 512MB 512MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB...
  • Page 37 Bluetooth Interface Item Specification Chipset Built-in ICH7M Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 1.1 Connector type Wireless Module 802.11b/g (optional device) Item Specification Chipset Built-in ICH7M Data throughput 11~54 Mbps...
  • Page 38 Combo Drive Interface Item Specification Vendor & model name DVD/CDRW HLDS GCC-4244N Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Sustained: Max 3.6Mbytes/sec Max 10.8Mbytes/sec Buffer Memory Interface Enhanced IDE(ATAPI) compatible Applicable disc format DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW, DVD-RAM (2.6GB, 4.7GB) CD: CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW Photo (Multisession) Video CD, CD-Extra, (CD+), CD-test...
  • Page 39 Audio Interface Item Specification Mono or Stereo Stereo Resolution 16 bit stereo digital to analog converter 16 bit stereo analog to digital converter Compatibility HD Audio Mixed sound source Line-in, CD Voice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface) Internal microphone Internal speaker / Quantity Yes/2...
  • Page 40 Express Card Interface Item Specification PCMCIA controller Built-in ICH7M Supports card type 75mmx34mm(W)x5mm Number of slots Access location Left panel Interface PCI Express System Board Major Chips Item Controller Core logic ® Intel 945GM/PM+ICH7M ® Built-in Intel 945GM for TravelMate 3240/3280 UMA models ATI X1300 for TravelMate 3240 discrete models ATI X1400 for TravelMate 3280 discrete models BCM4401-E for 10/100Mbps...
  • Page 41 Battery Item Specification Pack capacity 4000 mAH for Sanyo (6cell) 2.0 3920 mAH Sony (6cell) 2.0 3900 mAH Panasonic (6cell) 2.0 4800 mAH Snayo (6cell) 2.4 4800 mAH Sony (6cell) 2.4 4800 mAH Panasonic (6cell)2.4 Sanyo (9cell) 2.4 Number of battery cell Package configuration 3 cells in series, 2 series in parallel 3 cells in series, 3 series in parallel...
  • Page 42 LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) AC Adaptor Item...

  • Page 43: System Utilities

    1.23 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number 22 Byte Asset Tag Number 32 Byte Produce Name TravelMate 3240/3280 16 Byte Manufacturer Name: Acer 16 Byte xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: 32 Byte Help Select Item F5/F6 Change Values Setup Defaults ↑ ↓ ← →...

  • Page 44: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 45 1.23 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number 22 Byte Asset Tag Number 32 Byte Produce Name TravelMate 3240/3280 16 Byte Manufacturer Name: Acer 16 Byte xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: 32 Byte Help ↑ ↓ Select Item F5/F6 Change Values Setup Defaults ← →...
  • Page 46 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Advanced Security Boot Exit Main Item Specific Help System Time: [09:03:49] System Date:...
  • Page 47 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed Format: HH:MM:SS with 24-hour format. (hour:minute:second) System Time System Date Sets the system date.
  • Page 48 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Boot Information Main Exit Item Specific Help User Password is : Clear Supervisor Password is : Clear Supervisor Password [Enter] Set User Password controls accesses of the [Enter]...

  • Page 49: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password...

  • Page 50: Changing A Password

    Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”.
  • Page 51 If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
  • Page 52 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Boot Information Main...
  • Page 53 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Exit Information Main Security Boot Item Specific Help Exit Saving Changes Exit System Setup and save Exit Disarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes...

  • Page 54: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 55: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 56: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 57: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 58 LCD Module 4 screw caps J*4 for 15" J*8 for 15.4" LCD Bezel LCD Inverter LCD Panel Assembly LCD Wire LCD Brackets Cable Screw List Item Description Part Number SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 SCREW MACH WAFER M2*L4 NI 86.00059.220 (PC Card slot CPU SCREW M2.5*4.3L (2.3 KG) 86.00D01.230...

  • Page 59: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock. Slide the battery latch then remove the battery. Chapter 3...

  • Page 60: Removing The Memory And The Hdd Module

    Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module Remove the five screws fastening the DIMM cover. Detach the DIMM cover carefully. Pop out the memory carefully. Disconnect wireless main and auxiliary antenna from the wireless LAN card. Pop out the wireless LAN card and remove it.

  • Page 61: Removing The Odd Module

    Removing the ODD Module First, remove the screw fastening the ODD module as shown. Push the ODD module outwards then remove it. Removing the LCD Module Detach the middle cover from the main uiit carefully. Disconnect the launch board FFC from the launch board. Remove the middle cover (with launch board and microphone) from the main unit.
  • Page 62 Take out the microphone from the middle cover. Remove the two screws fastening the launch board. Then remove the launch board from the middle cover. Remove the screw holding the keyboard. Turn over the keyboard as shown. 10. Disconnect the keyboard cable. 11.
  • Page 63 16. Remove two screws fastening the LCD hinges. 17. Then detach the LCD module from the main unit. Chapter 3...

  • Page 64: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Disconnect the touchpad cable and the LED FFC from the main board. Remove the 15 screws on the bottom as shown. Detach the upper case assembly from the lower case assembly carefully. Disassembling the Lower Case Assembly Turn over the lower case assembly to the bottom side, then disconnect the fan cable.
  • Page 65 11. Remove the two screws holding the speaker set. 12. Take out the speaker set from the lower case. 13. Remove the three screws fastening the system fan. 14. Detach the fan from the lower case. 15. Disconnect the RTC battery cable then detach the RTC battery. 16.

  • Page 66: Disassembling The Upper Case Assembly

    20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board. 22. Use a flat-headed screwdriver to release the CPU socket lock. 23. Remove the CPU from the CPU socket carefully. Disassembling the Upper Case Assembly Remove the two screws fastening the LED board.
  • Page 67 Remove the four screws fastening the touchpad bracket. Remove the touchpad bracket (with touchpad). Detach the touchpad from the touchpad bracke.t Chapter 3...

  • Page 68: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the two screws fastening the LCD inverter. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. Remove the two screws holding the LCD to the LCD panel.
  • Page 69 13. Tear off the tape fastening the LCD cable. 14. Disconnect the LCD cable from the LCD. 15. Tear off another tape holding the LCD cable. 16. Remove the four screws fastening the LCD right bracket. 17. Remove the right bracket from the LCD. 18.

  • Page 70: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the four screws fastening the HDD bracket. Remove the HDD bracket. Disassembling the ODD Module Remove the two screws holding the ODD fix holder bracket. Then remove the ODD fix holder bracket. Reove the two screws fastening the ODD rail bracket then remove the rail bracket.

  • Page 71: Table Of Contents

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 72: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 73: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.

  • Page 74: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 75: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 76: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 77: Error Message List

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 78 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 79 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 67.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 80: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 81 Code Beeps POST Routine Description 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 82 Code Beeps POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 83 Code Beeps POST Routine Description Unknown interrupt Code Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 84: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 85 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged See “Check the Battery Pack” on page 69. Battery pack System board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged.
  • Page 86 Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours. than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently.

  • Page 87: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 88: Undetermined Problems

    System Check” on page 67.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 89: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Switch BLUE1 Bluetooth Cable Connector LEDB1 LED Board Cable Connector LAN Connector: RTL8100CL Keyboard Connector RTC1 RTC Battery Connector TPAD1 Touchpad Cable Connector Keyboard Controller: ENE CB- 1410QF LCD1 LCD Cable Connector SPKR1 Speaker Set Cable Connector LAUNCH1...
  • Page 90 Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. USB2 USB port ODD1 ODD Connector USB3 USB port WIN1 Wireless LAN Card Slotr USB4 USB port DIMM Slot1 LAN1 RJ11+RJ45 (Modem Port+ Ethernet...
  • Page 91 Jumper Settings Description Pin1-Pin5 On Clear Password Pin2-Pin6 On Pin3-Pin7 On KBC_MATRIX1 Pin4-Pin8 On KBC_MATRIX2 Chapter 5...
  • Page 92 Chapter 5...
  • Page 93 Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 94 Aspire 3620/TravelMate 2420 Exploded Diagram Aspire 3620/TravelMate 2420 FRU List Category Part Name and Description Acer Part No. Adapter ADAPTER 65W DELTA SADP-65KB AP.06501.007 ADAPTER 65W LITEON PA-1650- AP.06503.011 02WR ADAPTER 65W LISHIN AP.06506.003 SLS0335A19A54LF Battery BATTERY PACK LI 6CELL 2.0MAH BT.00603.014...
  • Page 95 Category Part Name and Description Acer Part No. BLUETOOTH MODULE FOXCONN 54.TB2V1.001 BCM2045 Note: The bluetooth module does not contain the black mylar as the image shows.. Cables MODEM CABLE 50.TB2V1.005 LED CABLE 50.TB2V1.003 TOUCHPAD CABLE 50.TB2V1.001 LAUNCH BOARD CABLE 50.TB2V1.002...
  • Page 96 Category Part Name and Description Acer Part No. POWER CORD 2.5A 250V SOUTH 27.01518.631 AFRICA BK POWER CODE 7A 125V JAPAN 2PIN 27.03518.161 Case/Cover/Bracket/Assembly LOWERCASE W/SPEAKER 60.TB2V1.001 Speaker SPEAKER 23.TB2V1.001 Case/Cover/Bracket/Assembly MIDDLE COVER 60.AA6V1.003 MIDDLE COVER (TM) 60.TB2V1.003 MINI CARD COVER DIMM COVER 42.TB2V1.001...
  • Page 97 Category Part Name and Description Acer Part No. TOUCHPAD BRACKET 33.TB2V1.001 UPPER CASE 60.AA6V1.002 UPPER CASE (TM) 60.TB2V1.002 Combo Module COMBO MODULE 24X 6M.TB2V1.001 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER 33.TB2V1.003 OPTICAL BEZEL GBASE FOR 42.TB2V1.003 COMBO COMBO MODULE 24X HLDS GCC- KO.0240A.005...
  • Page 98 Category Part Name and Description Acer Part No. CPU DOTHAN740 1.73GMHZ INTEL KC.N0001.740 CPU DOTHAN725A 1.6GMHZ INTEL KC.NA001.725 CPU CEL-M370 1.5G MHZ INTEL KC.NC001.370 CPU CEL-M380 1.6GMHZ INTEL KC.NV001.380 CPU CEL-M390 1.7GMHZ INTEL KC.NV001.390 CPU CEL-M360 1.4GMHZ INTEL KC.NV001.360 DVD Module DVD-RW MODULE 8X 6M.TB2V1.002...
  • Page 99 Category Part Name and Description Acer Part No. ASSY HDD BRACKET AG1 33.TB2V1.004 HDD 40GB SEAGATE ST9402112A KH.04001.014 HDD 40GB TOSHIBA MK4025GAS KH.04004.005 HDD 40GB HGST KH.04007.013 HTS421240H9AT00 HDD 40GB WD WD400UE-22HCT0 KH.04008.025 HDD 40GB SAMSUNG M40MP0402H KH.0400B.003 HDD MODULE 60G ASSY HDD BRACKET AG1 33.TB2V1.004...
  • Page 100 Category Part Name and Description Acer Part No. CPU HEATSINK W/SCREW W/O FAN 34.TB2V1.001 Keyboard KEYBOARD 89KEY DARFON NSK- KB.A2707.011 H3M00 SWISS KEYBOARD 88KEY DARFON NSK- KB.A2707.002 H30M02 TAIWAN(CHINESE) KEYBOARD 88KEY DARFON NSK- KB.A2707.004 H3M03 THAI KEYBOARD 89KEY DARFON NSK- KB.A2707.012...
  • Page 101 Category Part Name and Description Acer Part No. KEYBOARD 89KEY DARFON NSK- KB.A2707.014 H3M1A BELGIUM KEYBOARD 89KEY DARFON NSK- KB.A2707.005 H3M1B BR KEYBOARD 88KEY DARFON NSK- KB.A2707.001 H3M1D US-INTERNATIONAL Keyboard (TM) KEYBOARD 89KEY DARFON NSK- KB.T5007.011 AEK00 SWISS KEYBOARD 88KEY DARFON NSK- KB.T5007.002...
  • Page 102 Category Part Name and Description Acer Part No. KEYBOARD 89KEY DARFON NSK- KB.T5007.026 AEK1F SV LCD Module LCD MODULE 14.1" WXGA W/ 6M.TB2V1.011 ANTENNA NONE GLARE INVERTER BOARD 15.4" FOXCONN 19.A46V1.003 T62I240.00 WIRELESS ANTENNA LEFT/RIGHT 25.TB2V1.001 LCD/INVERTER CABLE 14.1" WXGA 50.TB2V1.006...
  • Page 103 Category Part Name and Description Acer Part No. HINGE PACK LEFT/RIGHT 6K.TB2V1.001 LCD 14.1" WXGA AU B141EW01 V.1 LK.14105.013 NONE GLARE LCD 14" WXGA SAMSUNG LK.14106.004 LTN141W1-L01 NONE GLARE LCD 14.1" WXGA LG LP141WX1- LK.14108.002 TL02 NONE GLARE LCD 14.1" WXGA QDI QD14TL01-03 LK.14109.004...
  • Page 104 Category Part Name and Description Acer Part No. RTC BATTERY 23.TB2V1.004 PCMCIA Slot/PC Card Slot PCMCIA SLOY 22.TB2V1.001 Memory SDIMM 256M INFINEON KN.25602.023 HYS64T32000HDL-3.7-A DIMM 256M NANYA KN.25603.029 NT256T64UH4A1FN-37B SDIMM 256M MICRON KN.25604.027 MT4HTF3264HY-53EB3 SDIMM 256M SAMSUNG KN.2560B.017 M470T3354CZ3-CD5 SDIMM 256M HYNIX KN.2560G.006...
  • Page 105 Category Part Name and Description Acer Part No. SCRW M2*L3 BLACK 86.00C31.220 SCRW M2 X 2 86.00C34.620 SCR M2.5*12L B-ZN NYLOK I-HEAD 86.5A353.120 SCRW WH MS+CBZ M2.5+L4 BLACK 86.9A323.4R0 SCREW 86.9A352.4R0 SCREW M2.5*4L(NYLOCK) BLACK 86.9A353.4R0 SCRW M2.5*5 WAFER B-ZN 86.9A353.5R0 SCRW MAC WAFER M2*L2.5 ZN...
  • Page 106 Chapter 6...

This manual is also suitable for:

Travelmate 3240 seriesAspire 5540 seriesAspire 5560 seriesTravelmate 3280 series

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