Acer TravelMate 2400 Service Manual
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Acer TravelMate 2400 Service Manual

Acer TravelMate 2400 Service Manual

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See also: User Manual
Acer TravelMate 2400/3210/3220/3230 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 2400

  • Page 1 Acer TravelMate 2400/3210/3220/3230 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 2400/3210/3220/3230 service guide. Date Chapter Updates 2005/08/22 Chapter 1, 4, 5, 6 Add docking spec. to Chapter 1, 5, 6. Add Insyde BIOS POST codes and POST messages to Chapter 4.
  • Page 3 Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: System Specifications

    256/512 MB of DDR2 400/533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-channel support) Display 14.1 WXGA color TFT LCD, 1280 x 800 resolution; 16:10 viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer GridVista 16.7 million colors ® ® Intel...
  • Page 8 Human-centric design and ergonomics Rugged, yet extremely portable design Stylish appearance Full-size keyboard with four programmable launch keys Ergonomically-centered touchpad pointing device Acer FineTouch keyboard with a 5-degree curve Internet 4-way scroll button I/O Ports Three USB 2.0 ports 5-in-1 card reader (MS/MS-PRO/MMC/SD/XD)
  • Page 9 DC-in jack for AC adaptor Acer ezDock (TravelMate 3220 only) Dimensions and weight 335 (W) x 240 (D) x31.9/34.1 (H) mm (13.2 x 9.45 x 1.26/1.34 inches) TravelMate 3220: 2.6 Kg (5.73lbs) TravelMate 2400/3210: 2.25 kg (4.96 lbs) TravelMate 3230: 2.0 kg (4.4lbs)

  • Page 10: System Block Diagram

    System Block Diagram Thermal Sensor Intel Pentium-M/ Celeron-M CPU Micro FC-PGA Clock Generator CRT & TV-Out Conn. DDR II SODIMM 2 Daughter Card (M26P) DDR II SODIMM 1 Mobile Intel 915PM/ GM PCI-Express x16 and 910GML Express Chipset (Alviso) LVDS Conn. USB Conn.

  • Page 11: Board Layout

    Board Layout Top View SW4 SW5 SW6 JP42 JP10 Power Switch Lid Swtich Bluetooth Connector Touchpad Connector E-mail Switch Keyboard Connector Internet Browser Switch JP42 Speaker Connector Emanager Switch PCMCIA Slot User Programmable Switch JP10 Microphone Connector Chapter 1...

  • Page 12: Bottom View

    Infrared Receiver PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Acer ezDock (for TravelMate 3220 JP28 HDD Connector only) JP14 Modem Board Connector JP35 Wireless LAN Card Connector External Display Port BIOS JP17...

  • Page 13: A Travelmate Tour

    A TravelMate tour After knowing your computer features, let us show you around your new TravelMate computer. Front View Icon Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Power button Turns the computer on and off. Launch keys Buttons for launching frequently used programs.

  • Page 14: Closed Front View

    Closed Front View Icon Item Description Speaker-out/line-out/ Connects to audio line-out devices (e.g., Headphone jack speakers, headphones). Mic-in jack Accepts inputs from external microphone. Speakers Left and right speakers deliver stereo audio output. ® Press to enable/disable Bluetooth function. Bluetooth Lights to indicate the status of communication button/ Bluetoothcommunications (option only...
  • Page 15 S-video/TV-out port Connects to a television or display device with S-video input (TravelMate 3210/3220/ 3230 only). Network jack Connects to an Ethernet 10/100/1000- based network. Modem jack Connects to a phone line. Two USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera).

  • Page 16: Right View

    Right View Icon Item Description Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. LED indicator Lights up when the optical drive is active. Optical drive eject Ejects the opotical drive tray from the drive. button Emergency eject hole Ejects the optical drive tray when the...

  • Page 17: Rear Panel

    Icon Item Description Battery bay Houses the computer’s battery pack. Power jack Connects to an AC adaptor. Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Acer ezDock port Connects to the Acer ezDock (TravelMate 3220 only) Chapter 1...

  • Page 18: Bottom Panel

    Bottom Panel Item Description Battery bay Houses the computer’s battery pack. Battery lock Locks the battery in place. Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. Memory compartment Houses the computer’s main memory. Hard disk bay Houses the computer’s hard disk (secured by two screws).
  • Page 19 Indicators The computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front panel. The power, battery and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Cap lock Lights when Cap Lock is activated Num lock...

  • Page 20: Launch Keys

    “ and one user-programmable button. Press “ “ to ru the Acer eManager. Please see “Acer eManager”. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager.

  • Page 21: Touchpad Basics

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics The following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor.
  • Page 22 Right Button Main touchpad Function Left Button (1) Center button (3) Drag Click and hold, Tap twice (at then use finger the same speed to drag the as double- cursor on the clicking a touchpad mouse button) then hold finger to the touchpad on the second tap to drag the...

  • Page 23: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded mumeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock...

  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab>...

  • Page 25: Hot Keys

    Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Acer Launches the Acer ePowerManagement in Acer ePowerManagement eManager. Fn-F4 Sleep Puts the computer in Sleep mode.
  • Page 26 Hot Key Icon Function Description Fn-y Volume down Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Chapter 1...

  • Page 27: Special Key

    Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol Open a text editor or word processor. Either directly press the < > symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5>...

  • Page 28: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type TravelMate 3210/TravelMate 3220/TravelMate 3230 ® ® Intel Pentium M Processor 730/740/750/760/770 (2 MB L2 cache, 1.60/ 1.73/1.86/2/2.13 GHz, 533 MHz FSB) ® ® Intel Pentium M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) TravelMate 2400 ®...
  • Page 29 System Memory Item Specification Supports DIMM package 200-pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications. Memory Combinations Slot 1 Slot 2 Total Memory 128MB 128MB 256MB 256MB 512MB 512MB 1024MB...
  • Page 30 IR Interface Item Specification Performance 4Mbit/s Compliant IrDA 1.1 Modem Interface Item Specification Data modem data baud rate (bps) Supports modem protocol V.90/V.92 Modem connector type RJ11 Modem connector location Left side Bluetooth Interface Item Specification Chipset ® built-in Mobile Intel 82801FB (ICH6-M) Data throughput 723 bps (full speed data rate)
  • Page 31 Hard Disk Drive Interface Item Specification Spindle speed 4200/4200 RPM 4200/4200 RPM 4200/4200 RPM 4200/4200 RPM (RPM) Performance Specifications Buffer size 2MB/8192KB 8192KB 8192KB 8192KB Interface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATA-6; ATA-6 ATA/ATA-6; ATA-6 Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer 100 MB/Sec.
  • Page 32 DVD-Dual Interface Item Specification Transfer rate (KB/sec) Sustained: Sustained: Max 3.6Mbytes/sec Max 10.8Mbytes/sec Buffer Memory 2MBytes Interface Enhanced IDE(ATAPI) compatible Applicable disc format for LiteOn Read: SOSW-833S DVD: DVD single/dual layer (PTP, OTP), DVD-R (3.9G/4.7G), DVD-R multi- borders, DVD-R Double Layer, DVD+R, DVD+R multi-sessions, DVD+R Double Layer, DVD-RW, and DVD+RW discs with diameter of 8 or 12cm CD: CD-DA, CD-ROM, CD-ROM/XA, Photo-CD, Multi-session, Karaoke-CD, Video-CD, CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW discs of 8 or 12...
  • Page 33 Audio Interface Item Specification Audio Controller ALC250 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter Compatibility AC97 Mixed sound source Line-in, CD Voice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface)
  • Page 34 PCMCIA Port Item Specification PCMCIA controller ENE CB712 Supports card type Type-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus System Board Major Chips Item Controller Core logic ®...
  • Page 35 Battery Item Specification Vendor & model name BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BATTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 BATTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F Battery Type Li-ion Pack capacity 4800mAh 6cell and 7200mAh 9cell for TravelMate 3210...
  • Page 36 LCD 14.1 inch Item Specification Support Color 262K colors (RGB 262,144 262,144 6-bit data driver) Viewing Angle (degree) Horizontal: Right/Left 45/45 45/45 45/45 Vertial: Upper/Lower 20/35 20/35 20/45 ° Temperature Range( C) 0 to +40 (with high 0 to +40 (with high 0 to +40 (with high Operating humidity more than...
  • Page 37 Chapter 1...
  • Page 38 Chapter 1...

  • Page 39: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 40: Navigating The Bios Utility

    ----Devices--------------------------------------------------- -----System------------------------- CPU = Intel® Pentium ® M Product Name = TravelMate 3210 Light CPU speed = 1.73 GHz Manufacture Name = Acer L2 Cache = 2048 KB BIOS Version = V1.00 VGA Version = 3104 HDD Model Name = HTC426040G9AT00...
  • Page 41 ----Devices--------------------------------------------------- -----System------------------------- CPU = Intel® Pentium ® M Product Name = TravelMate 3210 Light CPU speed = 1.73 GHz Manufacture Name = Acer L2 Cache = 2048 KB BIOS Version = V1.00 VGA Version = 3104 HDD Model Name = HTC426040G9AT00...

  • Page 42: Quiet Boot

    Parameter Description CPU speed L2 Cache This field displays CPU L2 cache size. It varies in CPU type. System Memory This field reports the memory size of system base memory. The size is fixed to 640 KB. Extended Memory This field reports the memory size of the extended memory in the system. Extended memory size = Total memory size - 2MB VGA Memory VGA Memory size:...
  • Page 43 Disabled function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. NOTE: You can also enable Acer disc-to-disc system recovery via Alt+F10 during POST. Chapter 2...
  • Page 44 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Insyde Software SCU Sep 30, 2005 11:40:09 AM Main Advanced Security Boot Exit --------------------------Infrared Port(FIR)----------------------- Infrared Port (FIR) -----FIR I/O settings--- -Mode Setting for IRDA- Max.
  • Page 45 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Sep 30, 2005 11:40:09 Main Advanced Security Boot Exit Set User Password Set Supervisor Password _ Lock HardDisk Drive --------Set Supervisor password---------------- Enter old Supervisor password: .
  • Page 46 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Insyde Software SCU Se[ 30, 2005 11:40:09 Main Advanced...
  • Page 47 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Sep 30, 2005 11:40:09 Main Advanced Security Boot Exit Exit Saving Changes --------------Exit Saving Changes------------------ Exit Discarding Changes Press <OK> to save the current Load Setup Defaults Setup parameters to CMOS RAM.

  • Page 48: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 49: Remove Bios Password

    Remove BIOS Password Please find J3 jumper on the main board. Then short the jumper to remove BIOS supervisor password. J3 locates under the memory module. Please see the image below. Chapter 2...

  • Page 50: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 51: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 52: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 53 LCD Module 4 screw caps LCD Bezel LCD Inverter LCD Panel Assembly LCD Wire LCD Brackets Cable Screw List Item Description SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI CPU SCREW M2.5*6.5 (2.7KG) CPU SCREW M2.5*6.5 (4.5KG) SCRW WH MS+CBZ M2.5+L4 BLACK SCREW M2.5-6 SCREW M2*3 NYLON 1JMCPC-420325 SCREW M2.5X6...

  • Page 54: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock. Slide the battery latch then remove the battery. Chapter 3...

  • Page 55: Removing The Memory And The Cpu

    Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/ the ODD Module and the LCD Module Removing the Wireless LAN Card and the HDD Module Remove the two screws fastening the PCI door. Detach the PCI door. Disconnect the wireless antennae. Pop out the wireless LAN card then remove it.

  • Page 56: Removing The Odd Module And The Lcd Module

    Remove the two screws fastening the thermal door. Detach the thermal door from the main unit. Remove the four screws holding the thermal module. (Follow the order indicated by the numbers: 4, 3, 2 then1. Please reverse the order when you assemble the system). Disconnect the fan cablle as shown.
  • Page 57 Open the LCD module as shown and detach the middle cover carefully. Remove the two screws fastening the keyboard. Turn over the keyboard as shown. Disconnect the keyboard cable then remove the keyboard. Tear off the mylard festening the wireless antenna set. Pull out the wireless antenna from the main unit carefully.
  • Page 58 Chapter 3...

  • Page 59: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly To separate the upper and the lower case assembly, remove six screws as shown. Turn over the main unit, remove 9 screws on the other side. Separate the main unit into the upper case assembly and the lower case assembly.

  • Page 60: Disassembling The Lower Case Assembly

    10. Detach the touchpad support from the upper case carefully. 11. Detach the touchpad from the upper case. 12. Disconnect the FFC from the touchpad. Disassembling the Lower Case Assembly Remove four screws fastening the main board to the lower case. Turn over the lower case assembly, then remove one screw on the other side as shown.
  • Page 61 Detach the VGA thermal from the VGA board. Disconnect the modem cable from the main board. 10. Remove the two screws fastening the modem board as shwon. 11. Disconnect the modem board from the main board. 12. Disconnect the modem cable from the modem board. 13.

  • Page 62: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the screw fastening the LCD inverter. Disconnect the LCD cable and disconnect the inverter cable, then remove the inverter. Remove the two screws fastening the LCD assembly to the LCD panel.

  • Page 63: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the two screws holding the HDD bracket on one side. Remove another two screws holding the HDD bracket on the other side. Then take the hard disc drive out of the HDD bracket. Disassembling the ODD Module Remove the two screws fastening the ODD bracket.

  • Page 64: Table Of Contents

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.

  • Page 65: System Check Procedures

    System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

  • Page 66: Power System Check

    Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

  • Page 67: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 68: Insyde Mobilepro Bios Post Beep Code And Post Messages

    Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 69 Beep Code Message Description “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly. “UNEXPECTED AMOUNT OF The system memory size does not match with MEMORY - RUN SCU” the CMOS record. “CLOCK NOT TICKING CORRECTLY”...

  • Page 70: Insyde Mobilepro Bios Post Codes" On Page

    Insyde MobilePro BIOS POST Codes POST Code Macro Name Description Boot Loader--BLOAD.ASM DIAG_SYSTEM_INIT Boot started, check motherboard power is stable. DIAG_A20_DISABLE Disable A20 through A20 DIAG_INIT_CHIPSET Initialize Chipset DIAG_TEST_RAM Test the basic 640k RAM DIAG_MOVE_BB_LOADER Move boot load segment into the RAM DIAG_EXECUTE_IN_DRAM program execution from DRAM DIAG_USER_FLASH_CHECK...
  • Page 71 POST Code Macro Name Description DEBUG_POST_TEST_BATT_CMOS_ Test Battery Fail & check CMOS X-SUM DEBUG_HWIO_TEST_DMA_CTLRS Use DMA to copy data for Test the DMA controllers DEBUG_HWIO_INIT_8237 Initialize 8237A Controller DEBUG_POST_INIT_VECS Install and Initialize interrupt Vectors DEBUG_RAM_QUICK_SIZE Enter memory protect mode, use change RAM bank to do RAM Quick Sizing DEBUG_RAM_PROT_ENTRY_1 Memory protected mode entered safely...
  • Page 72 POST Code Macro Name Description DEBUG_OEM_INIT_POWER_MAN Check special device initial power management function DEBUG_KEYB_SET_LEDS_2 Clear keyboard buffer and Update NUMLOCK status DEBUG_HWIO_FIND_80X87 Test For Coprocessor Installed, and enable coprocessor interrupt DEBUG_OEM_LAST_MINUTE_INIT Run OEM functions before boot, and enable L1,L2 cache DEBUG_MISC_LAUNCH_INT19 Post code will finish, ready to run int19 and load DEBUG_BEGIN_BOOT_CODE...
  • Page 73 POST Code Macro Name Description DEBUG_RET_PCI_2 PCI device config finish DEBUG_BRIDGE_HUNT Search for PCI bridge controllor device DEBUG_PCI_IDE_FIND Search IDE controllors on the PCI bus, and config the IDE controllors DEBUG_CB_CONFIG start of cardbus config PNP BIOS -- PNPINIT.ASM DEBUG_PNP_ENABLE_VERIFY_RT Enable and Verify R/W Status for PNP BIOS DATA Runtime Data Area...

  • Page 74: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work).
  • Page 75 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged or discharged See “Check the Battery Pack” on page 60. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board...
  • Page 76 Power Management-Related Symptoms Symptom / Error Action in Sequence The system doesn't resume from hibernation/ Connect AC adapter then check if the system resumes from standby mode. Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the lid of the portable computer.
  • Page 77 Modem/LAN-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”...

  • Page 78: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.

  • Page 79: Undetermined Problems

    System Check” on page 59): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 80: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View SW4 SW5 SW6 JP42 JP10 Power Switch Lid Swtich Bluetooth Connector Touchpad Connector E-mail Switch Keyboard Connector Internet Browser Switch JP42 Speaker Connector Emanager Switch PCMCIA Slot User Programmable Switch JP10 Microphone Connector Chapter 5...
  • Page 81 Infrared Receiver PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Acer ezDock (TravelMate 3220 JP28 HDD Connector only) JP14 Modem Board Connector JP35 Wireless LAN Card Connector External Display Port BIOS JP17 S-Video Port...
  • Page 82 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 83: Exploded Diagram

    Exploded Diagram The System Chapter 6...
  • Page 84 Upper Case Assembly Chapter 6...
  • Page 85 Lower Case Assembly Chapter 6...
  • Page 86 LCD Module Chapter 6...

  • Page 87: Hdd Module

    HDD Module ODD Module NOTE: Below is TravelMate 2400/3210/3220 FRU List. The columns highlighted in blue indicate the differential parts for TravelMate 3220. Chapter 6...
  • Page 88 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number Adapter NS (Not ADAPTER 3 PIN 65W DELTA SADP-65KB AP.06501.006 Show) BEF 19V 3PIN ADAPTER 3 PIN 65W LITEON PA-1650-02CO AP.06503.007 65W 3 PIN ADAPTER 3 PIN 65W HIPRO HP- AP.0650A.004 OK066B13CP 3P 65W Battery...
  • Page 89 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number VGA BOARD M26P 64MB 55.A70V5.002 System- Cable Upper FFC CABLE - T/P TO T/P BOARD 50.A70V5.001 Case Assembly- BLUETOOTH CABLE 50.A70V5.002 MODEM CABLE 50.A70V5.003 POWER CORD-AUS 27.A70V5.001 POWER CORD-CHINA 27.A70V5.002 POWER CORD-DENMARK 27.A70V5.003...
  • Page 90 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number UPPER CASE-TM 60.TAAV5.001 System- 254; Upper Case Assembly- UPPER CASE FOR DUCKING(TravelMate 60.TAMV5.001 3220) LOWER CASE- UMA 60.A70V5.002 System- LOWER CASE- NON UMA 60.A70V5.003 LOWER CASE FOR DUCKING(TravelMate 60.TAMV5.002 3220) Upper 4 - WAY BUTTON...
  • Page 91 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number CELERON M 350 (1.3G 1M) C0 KC.NC001.350 CELERON M 360 (1.4G 1M) C0 KC.NC001.360 CELERON M 370 (1.5G 1M) C0 KC.NC001.370 INTEL PENTIUM M DOTHAN 1.6GHZ 2M KC.N0001.725 UFCBGA SL7EG B-1 STEPPING INTEL PENTIUM M 1.6G 2M 533FSB KC.N0001.730 uFCPGA2 SL86G C-1 STEPPING...
  • Page 92 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number DVD DUAL BEZEL - TRAY IN 42.A70V5.008 Module- ODD BRACKET 33.A70V5.002 Module- DVD DUAL MODULE 8X HLDS GWA-4082N 6M.A70V5.007 Module (DL) DVD DUAL 8X DRIVE HLDS GWA-4082N KU.0080D.016 Module- (DL) DVD DUAL BEZEL - TRAY IN 42.A70V5.008...
  • Page 93 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number HDD BRACKET 33.A70V5.003 Module- Lower HDD DOOR 42.A70V5.011 Case Assembly- Keyboard KEYBOARD DARFON CHINESE KB.T5902.001 System- KEYBOARD DARFON US INTERNATIONAL KB.T5902.002 KEYBOARD DARFON THAI KB.T5902.003 KEYBOARD DARFON GERMAN KB.T5902.004 KEYBOARD DARFON UK KB.T5902.005 KEYBOARD DARFON ITALIAN...
  • Page 94 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number LCD INVERTER 19.A70V5.001 Module- LCD WIRE CABLE 50.A70V5.005 Module- LCD PANEL WITH LOGO W/ANTENNA - TM 60.TAAV5.002 Module- LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 ASSY LCD MODULE 14.1 WXGA NON 6M.TAAV5.004 Module...
  • Page 95 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number LCD WIRE CABLE 50.A70V5.005 Module- LCD PANEL WITH LOGO W/ANTENNA - TM 60.TAAV5.002 Module- LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 ASSY LCD MODULE 14 .1 WXGA NON 6M.TAAV5.007 Module GLARE QDI (N141V2 QD14TL01 REV 01) W/...
  • Page 96 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number LCD PANEL WITH LOGO W/O ANTENNA - 60.TAAV5.003 Module- LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 ASSY LCD MODULE 14.1 WXGA NON 6M.TAAV5.008 Module GLARE CMO (N141l 1-L03) W/O ANT-TM LCD 14.1 WXGA NON GLARE CMO (N141l 1- LK.1410D.004 Module-...
  • Page 97 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 Mainboard MAINBOARD 915PM FOR VGA GLAN W/ LB.TAA02.002 System- READER PCMCIA SLOT W/O CPU MEMORY MAINBOARD 915GM UMA GLAN W/ LB.TAA02.001 READER PCMCIA SLOT W/O CPU MEMORY...
  • Page 98 TravelMate 2400/3210/3220/3230 FRU List Picture Part Name and Description Part Number Upper TOUCHPAD 56.A70V5.001 Case Assembly- Speaker SPEAKER SET (R&L) 23.A70V5.002 Miscellaneous LCD RUBBER PAD 47.A70V5.001 LCD SCREW PAD 47.A70V5.002 LCD RUBBER 47.A70V5.003 NAME PLATE - TM3210 47.TAAV5.001 NAME PLATE - TM3220 40.TAMV5.001 NAME PLATE - TM2400 47.TA9V5.001...
  • Page 99 Chapter 6...
  • Page 100 Chapter 6...

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