Lexmark WinWriter 150c Service Manual

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WinWriter™150c
4077-001
• Table of Contents
• Start Diagnostics
• Safety and Notices
• Trademarks
• Index
• Manuals Menu
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.

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Summary of Contents for Lexmark WinWriter 150c

  • Page 1 WinWriter™150c 4077-001 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2 Lexmark is a trademark of Lexmark International, Inc., registered in the United States and/or other countries. WinWriter is a trademark of Lexmark International, Inc.
  • Page 3: Table Of Contents

    4077-001 Contents Preface ..........vi Safety Information.
  • Page 4 4077-001 Repair Information ........25 Handling ESD-Sensitive Parts ......25 Adjustments .
  • Page 5 4077-001 Parts Catalog ........51 How To Use This Parts Catalog .
  • Page 6: Preface

    4077-001 Preface This manual is divided into the following chapters: 1. General Information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.
  • Page 7 4077-001 Sicherheitshinweise • Die Wartungsinformationen für dieses Produkt wurden zur Verwendung durch einen Wartungsfachmann entwickelt und sollten nicht von anderen benützt werden. • Zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung existiert während des Auseinandernehmens und der Wartung des Geräts. Fachpersonal sollte im vollen Verständnis der Lage entsprechende Vorsichtsmaßnahmen ergreifen.
  • Page 8 4077-001 Pautas de Seguridad • La información sobre el mantenimiento de este producto fue escrita para el personal de mantenimiento cualificado y no para cualquier otro usuario. • Existen mayores riesgos de descargas eléctricas y daños personales durante el desmontaje y la reparación de la máquina.
  • Page 9 4077-001 Chinese Safety Information Korean Safety Information Preface...
  • Page 10: General Information

    Letter Quality mode and 300 cps in Draft mode. The black cartridge is installed on the left and the color cartridge on the right. The print cartridges used in the WinWriter 150c are the same print cartridges used in the ExecJet II and ExecJet IIc.
  • Page 11: Abbreviations

    4077-001 Abbreviations Customer Engineer Customer Setup Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply Light-Emitting Diode LVPS Low Voltage Power Supply NVRAM Nonvolatile Random Access Memory Original Equipment Manufacturer POST Power-On Self Test V ac Volts alternating current V dc Volts direct current Zero Insertion Force...
  • Page 12: Diagnostic Information

    4077-001 Diagnostic Information Use the error indicator table, symptom tables, service checks, and diagnostic aids in this chapter to determine the failing part. Start Service error indications show as a series of flashes of the Power On light. There is a pause between each series of flashes. If your machine has an error indication, locate the series of flashes in the “Error Indicator Table”...
  • Page 13: Error Indicator Table

    4077-001 Error Indicator Table Number Error Power Action Code Light Flashes Replace the Code Module and/or system board. 66 - Replace the Code Module and/or system board. Replace the Code Module and/or system board. Replace the Code Module and/or system board. “Transport Service Check”...
  • Page 14: Post Symptom Table

    4077-001 POST Symptom Table Symptom Action “Power Service Check” on page 14 No Power On Go to the light and no motors run “First Print Line Service Check” on Feeds paper Go to the page 8 “Paper Feed Service Check” on Paper feed gears Go to the do not turn...
  • Page 15: Symptom Tables

    4077-001 Symptom Tables Locate the symptom in the following tables and take the appropriate action. Carrier Transport Problems Symptom Action “Transport Service • No carrier movement Go to the Check” on page 17 • Slow carrier movement • Carrier stops •...
  • Page 16: Paper Feed Problems

    4077-001 Paper Feed Problems Symptom Action “First Print Line Service Paper fails to stop at first print line Go to the Check” on page 8 “Paper Feed Service • Fails to pick paper Go to the Check” on page 10 •...
  • Page 17: Service Checks

    4077-001 Service Checks Envelope Feed Service Check Action Envelope Guide Be sure the envelope guides have been turned to the envelope load positions. Be sure the envelope guides are against the envelopes. “Paper Feed Service Check” Perform the on page 10 First Print Line Service Check Action End-of-Forms...
  • Page 18: Maintenance Station Service Check

    4077-001 Maintenance Station Service Check The maintenance station has two functions: 1. Cleans the printhead nozzles during the print operation. 2. Seals the printhead when it is not being used to prevent the nozzles from drying. Action Maintenance As the carrier moves to the right over the Station Assembly maintenance station, a slot on the bottom of the carrier engages a tab on the sled of the...
  • Page 19: Paper Feed Service Check

    4077-001 Paper Feed Service Check If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam problem, examine it for the following before you begin the service check: • Check the entire paper path for obstructions.
  • Page 20 4077-001 Action Paper Feed Motor A noisy or chattering motor or a motor that fails to turn, can be caused by: • An open or short in the motor • An open or short in the motor driver on the system board •...
  • Page 21 4077-001 Action Pick Roll Clutch If your printer DOES have a spring and spacer, Spring remove both and replace the feed arm assembly Right Side Frame with the new style three gear feed arm assembly, P/N 69G4398. Sheet Feeder Check the following for wear or damage: •...
  • Page 22: Paper Path Service Check

    4077-001 Paper Path Service Check Examine the machine for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the paper guides are not worn or broken and are positioned against the paper without binding or buckling the paper.
  • Page 23: Parallel Port Service Check

    4077-001 Parallel Port Service Check Action Parallel Port Run a test page to be sure the printer can print. “Parallel Port Test” on page 20 Run the . If the test fails, replace the system board. Communications If the parallel cable has been replaced and there is Jumper still a communications problem, move the communications jumper to pins 2 and 3.
  • Page 24: Print Quality Service Check

    4077-001 Print Quality Service Check Action Print Cartridge Be sure the machine contains good print cartridges. Printhead Carrier Reseat the printhead cables in the system board Assembly and check the following parts for wear or damage: • Print Cartridge Latch •...
  • Page 25 • Encoder strip for wear or dirt. Uneven vertical lines can be adjusted by performing the Bidirectional Alignment. The user is directed, through the WinWriter 150c Printer Control program, to perform the head to head and bidirectional printing alignments, when replacing a print cartridge.
  • Page 26: Transport Service Check

    4077-001 Transport Service Check Action Transport Motor Check the motor for binds, or loose motor pulley. Disconnect the transport motor (J6) from the system board. Check for 8 to 18 ohms between pins 2 and 3 on the motor cable. If the reading is incorrect, replace the motor.
  • Page 27: Diagnostic Aids

    4077-001 Diagnostic Aids Use these diagnostic test procedures to verify a repair. There are two ways to enter test procedures, each procedure will indicate which one to use: 1. Press the on/off button five times allowing one second between each press. 2.
  • Page 28: Test Page

    4077-001 Test Page This test prints the test page. To run a complete test page of black and color patterns, be sure the print cartridges are in good condition. Install a black print cartridge in the left side of the printhead cradle and a color print cartridge in the right side.
  • Page 29: Parallel Port Test

    4077-001 Parallel Port Test This test performs a wrap around test between the printer parallel port and the parallel port test connector. This test requires a parallel port wrap plug. Install the wrap plug in the parallel port before you start the test. If the test is successful, the power on light flashes.
  • Page 30: Encoder Sensor Test

    4077-001 Encoder Sensor Test This test disables the printer motors to allow you to manually move the carrier to verify the encoder is working correctly. To run the test: 1. Turn the machine off and move the two pin jumper on connector J13 to the pin position shown below.
  • Page 31: End-Of-Forms Sensor Test

    4077-001 End-of-Forms Sensor Test This test checks the end-of-forms sensor on the system board. Check the end-of-forms sensor by either activating the end-of-forms flag or by placing a piece of paper in the manual feed slot. The power light goes on and off as you move the flag past the sensor. If the test fails, replace the system board.
  • Page 32: Initialize Error Log

    4077-001 Initialize Error Log This test allows you to track new errors. Use this procedure to reset the error log to zero. The error log is especially helpful in diagnosing intermittent or difficult problems. To start this procedure, the paper sensor must be open by placing a piece of paper in the manual paper feed slot before you turn the machine on.
  • Page 33: Printer Error Log Recovery

    4077-001 Printer Error Log Recovery This test retrieves the last error from NVRAM. To run the test: 1. Turn the machine off and move the two pin jumper on connector J13 to the pin position shown below. 2. Turn the machine on to start the test. Turn power off or unplug the printer to stop the test.
  • Page 34: Repair Information

    4077-001 4077-001 Repair Information This chapter explains how to make adjustments to the printer and how to remove defective parts. Note: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD).
  • Page 35: Adjustments

    Be extra careful in working with ESD-sensitive parts when cold weather heating is used because low humidity increases static electricity. Adjustments The user is directed, in the WinWriter 150c Printer Control program, to perform the head to head and bidirectional alignment adjustments after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of the printer part discussed.
  • Page 36: Base Assembly Removal

    4077-001 Base Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Disconnect the power supply connector at the system board. 4. Unlatch the two ejectors from the large feed roll shaft by pushing down the ejectors where they grip the large feed roll shaft. 5.
  • Page 37: Carrier Frame Assembly Removal

    4077-001 Carrier Frame Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the base assembly. 4. Disconnect the paper feed motor connector from the system board. 5. Remove the four screws [A] securing the carrier frame to the left and right side frames and remove the carrier frame assembly.
  • Page 38: Carrier Transport Motor Removal

    4077-001 Note: During reassembly: 1. Be sure the small feed roll spring extensions [B] are in the groves of the small feed roll arms. 2. Be sure the short extensions of the two paper flap springs are trapped under the carrier frame [C]. Carrier Transport Motor Removal 1.
  • Page 39: Code Module Removal

    4077-001 Code Module Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Gently pry the Code Module from the system board noting the position of the notch in the module. The notch is down. Edge Guide Asm and Paper Load Shaft Removal 1.
  • Page 40: Encoder Strip Removal

    4077-001 Encoder Strip Removal 1. Remove the front cover. 2. Remove the carrier assembly. 3. Gently release the tension on the encoder strip by flexing the encoder strip tensioner and remove the encoder strip. Note: When reinstalling the encoder strip, make sure the ends of the strip are centered in their mounting notches and the strip does not bind in the encoder card on the carrier.
  • Page 41: Front Cover Removal

    4077-001 Front Cover Removal 1. Place a screwdriver in slot [A] and release the cover latches. 2. Slide the cover forward and off the machine. To reassemble: 1. Slide the cover over the matching pieces on the bottom cover. 2. Press in both sides opposite the cover latches until they latch. Gutter Pad Removal 1.
  • Page 42: Inside Idler Gears Removal

    4077-001 Inside Idler Gears Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the printer from the base assembly. 4. Remove the paper feed motor. 5. Gently pry the two idler gears from the left side frame. Be careful not to break the locking tabs [A].
  • Page 43: Large Feed Roll Removal

    4077-001 Large Feed Roll Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the carrier frame assembly. 4. Using a small screwdriver, break the four prongs off the compound idler gear and remove the idler gear. 5.
  • Page 44: Large Outside Gear Removal

    4077-001 Large Outside Gear Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the paper load door and manual insert tray. 4. Remove the C-clip from the feed arm assembly and remove the feed arm assembly. 5.
  • Page 45: Left Side Frame Assembly Removal

    4077-001 Left Side Frame Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the carrier frame assembly. 4. Remove the paper load door and manual insert tray. 5. Using a small screwdriver, break the four prongs off the compound idler gear [A] and remove the idler gear.
  • Page 46: Maintenance Station Assembly Removal

    4077-001 Maintenance Station Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the screw from the maintenance station assembly and slide the assembly forward, out of the machine. Maintenance Wipers and Caps Removal 1. Remove the front cover. 2.
  • Page 47: Paper Feed Motor Removal

    4077-001 Paper Feed Motor Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the base assembly. 4. Remove the two screws securing the paper feed motor and remove the motor. Note the routing of the motor cable. Paper Guide and EOF Flag Assembly Removal 1.
  • Page 48 4077-001 Note: During reassembly: 1. Be sure the small feed roll spring extensions [B] are in the groves of the small feed roll arms. 2. Be sure the short extensions of the two paper flap springs are trapped under the carrier frame [C].
  • Page 49: Paper Load Door Removal

    4077-001 Paper Load Door Removal Spread the left side frame where it joins the paper load door and remove the door. Pick Roll Hub, Shaft and Envelope Bucklers Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the paper load door and manual insert tray. 4.
  • Page 50: Printhead Cable, Cradle & Paper Deflector Removal

    4077-001 Printhead Cable, Cradle & Paper Deflector Removal 1. Remove the front cover. 2. Remove the printhead carrier assembly. 3. Disconnect the printhead cable from the encoder card. Note the routing of the cable under the retaining clip on the carrier. 4.
  • Page 51 4077-001 Note: Be sure the cable is secured under the three retaining clips [B] on the back of the carrier. Repair Information...
  • Page 52: Printhead Carrier Assembly Removal

    4077-001 Printhead Carrier Assembly Removal 1. Remove the front cover. 2. Unlock the four printhead cable connectors and disconnect the printhead cable from the system board. 3. Remove the retainer from the right end of the carrier guide rod. Note: Some machines may have a retainer spring in place of the E-ring at the left end of the carrier rod.
  • Page 53: Printhead Rubber Backer Removal

    4077-001 Printhead Rubber Backer Removal 1. Remove the front cover. 2. Remove the printhead carrier assembly. 3. Separate the cradle from the printhead carrier assembly by pushing out the cradle latches [A]. Cable Spring Latch Rubber Backer Interlock Keys Encoder Card Cradle Carrier Deflector...
  • Page 54: Rear Cover Removal

    4077-001 Rear Cover Removal 1. Remove the front cover. 2. Place a screwdriver in slot [A] and release the cover latches. 3. Slide the cover up and off the machine. 4. To reassemble, place the cover over the tabs in the bottom cover and press down until the cover latches.
  • Page 55: Small Feed Roll Shaft, Rollers & Paper Flap Removal

    Note: The head to head and bidirectional printing alignments will be reset to factory defaults. The user, through the WinWriter 150c Printer Control program, is directed to perform these alignments. When reinstalling the system board, it is easier to insert the printhead cables in the four connectors prior to installing the board.
  • Page 56: Connector Locations

    4077-001 Connector Locations The machine is shipped with the jumper pin settings in the following static positions. Be sure to return the jumpers to these pin positions after testing. Test Jumper J13 Communications Jumper J12 pin 1 and 2. Connector Locations...
  • Page 57: System Board Connectors

    4077-001 System Board Connectors Connector Locations...
  • Page 58: Encoder Card Connector

    4077-001 Connector Connector Names Printhead Cable 1 Printhead Cable 2 Printhead Cable 3 Printhead Cable 4 Paper Feed Motor Transport Motor Parallel Port Power Supply Communications Jumper Test Jumper EOF Sensor Power Switch Code Module Encoder Card Connector PIN 1...
  • Page 59: Preventive Maintenance

    4077-001 Preventive Maintenance This chapter contains the lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use grease P/N 1329301 to lubricate the following: •...
  • Page 60: Parts Catalog

    4077-001 Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
  • Page 61: Assembly 1: Covers

    4077-001 Assembly 1: Covers Parts Catalog...
  • Page 62 4077-001 Asm- Part Units Description Index Number 69G411 Base Asm includes Exit Tray, Gutter Pad, Feet 69G411 Front Cover Asm, Access Cover, Button & LED Lens 69G411 Rear Cover 69G411 Gutter Pad...
  • Page 63: Assembly 2: Frames

    4077-001 Assembly 2: Frames Parts Catalog...
  • Page 64 4077-001 Asm- Part Units Description Index Number 2 -1 69G4120 Left Side Frame Sub-Asm without Gears - Also order gears B/M 69G4127 13A1279 Mid Frame 69G4121 Right Side Frame 69G4122 Carrier Frame 69G4188 Screw, Frame Mounting (PP)
  • Page 65: Assembly 3: Paper Feed

    4077-001 Assembly 3: Paper Feed Parts Catalog...
  • Page 66 4077-001 Asm- Part Units Description Index Number 3 -1 70G3039 Paper Guide Asm includes EOF Flag, Spring, 3 Small Feed Roll Springs On S/N prior to 11-AA000, also order 13A1280 69G4126 Small Feed Roll Shaft Roll B/M and Paper Flap 69G4382 Small Feed Roll B/M for Rubber Large Feed Roll...
  • Page 67: Assembly 4: Electronics

    4077-001 Assembly 4: Electronics Parts Catalog...
  • Page 68 4077-001 Asm- Part Units Description Index Number 4 -1 69G4132 System Board 69G4133 Power Supply with Ground Plane, Insulator, Cover 69G4136 Power Supply, Korea 1339526 Power Cord, U.S. 1342514 Power Cord, Argentina 1339520 Power Cord, Austria 1339520 Power Cord, Belgium 1342514 Power Cord, Bolivia 1342514...
  • Page 69: Assembly 4: Electronics (Continued)

    4077-001 Assembly 4: Electronics (continued) Parts Catalog...
  • Page 70 4077-001 Asm- Part Units Description Index Number 69G4137 Code Module 69G4188 Screw, System Board Mounting (PP) 69G4188 Screw, Ground Jumper Mounting (PP) 69G4188 Jumper, 2-Pin (PP)
  • Page 71: Assembly 5: Carrier

    4077-001 Assembly 5: Carrier Parts Catalog...
  • Page 72 4077-001 Asm- Part Units Description Index Number 5 -1 69G4154 Printhead Carrier Asm (includes Carrier, Cradle, Deflector) 69G4155 Printhead Cable (Folded) 1367109 Rubber Backer 69G4157 Carrier Guide Rod 69G4156 Encoder Card Asm 69G4188 Screw, Encoder Card Mounting (PP) 69G4188 Retainer Right, Carrier Guide Rod (PP) 69G4188 E-Ring, Carrier Guide Rod (PP)
  • Page 73: Assembly 6: Carrier Transport

    4077-001 Assembly 6: Carrier Transport Parts Catalog...
  • Page 74 4077-001 Asm- Part Units Description Index Number 6 -1 69G4158 Carrier Transport Motor & Pulley 69G4159 Carrier Belt 69G4162 Encoder Strip 69G4403 Encoder Strip (Later Level - Slimmer) 69G4163 Idler Pulley Tension Asm 69G4188 Screw, Carrier Transport Motor Mounting (PP) 69G4188 Tensioner, Encoder Strip (PP)
  • Page 75: Assembly 7: Sheet Feeder

    4077-001 Assembly 7: Sheet Feeder Parts Catalog...
  • Page 76 4077-001 Asm- Part Units Description Index Number 7 -1 69G4166 Right Edge Guide & Width Adjust Strip 69G4167 Left Edge Guide 69G4131 Upper Paper Support 1367469 Pick Roll & Paper Load Shaft B/M 1367463 Pick Roll Hub Asm 1367019 Envelope Buckler B/M, Left & Right 69G4169 Back Plate 69G4164...
  • Page 77: Assembly 8: Maintenance Station

    4077-001 Assembly 8: Maintenance Station Parts Catalog...
  • Page 78 4077-001 Asm- Part Units Description Index number 8 -1 69G4186 Maintenance Station Asm 1367389 Wiper and Cap B/M (one of each) 69G4188 Screw, Maintenance Station Mounting (PP)
  • Page 79: Index

    4077-001 Index Maintenance Station Paper Feed Abbreviations Power Adjustments Print Quality Assemblies 1 Covers 2 Frames Removals 3 Paper Feed Base Assembly 4 Electronics Carrier Belt 5 Carrier Carrier Frame 6 Carrier Transport Carrier Transport Motor 7 Sheet Feeder Code Module 8 Maintenance Station Edge Guide Asm Ejectors...
  • Page 80 4077-001 First Print Line Maintenance Station Paper Feed Paper Path Parallel Port Power Print Quality Transport Start Symptom Table (POST) Symptom Tables Tests Encoder Sensor End-of-Forms Initialize Error Log Parallel Port Printer Error Log Recovery Test Page Tools...

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