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Appendix
Troubleshooting
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
•
The handset may be out of range. Move it closer to the telephone base.
•
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Please contact your DSL service provider
for more information about DSL filters.
•
Appliances or other cordless telephones plugged into the same circuit as the
telephone base can cause interference. Try moving the appliance or telephone
base to another outlet.
•
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic
•
If your telephone is plugged in with a modem or a surge protector, plug the
telephone (or modem/surge protector) into a different location. If this doesn't solve
the problem, relocate your telephone or modem farther apart from each other, or
use a different surge protector.
•
The location of your telephone base can impact the performance of your cordless
phone. For better reception, install the telephone base in a centralized location
within your home or office, away from walls or other obstructions. In many
environments, elevating the telephone base improves overall performance.
•
Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
•
If the other telephones in your home are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
I hear other calls when using the telephone.
•
Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or
telephone service. Call your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
•
Make sure the telephone line cord is plugged in securely.
Registration failed appears on the handset.
•
Only one handset can be registered at a time. If you have multiple handsets to
register, please follow the instructions on page 63 for the first handset. Once a
handset has been successfully registered, repeat the steps for each handset that
needs to be registered.
•
Make sure that the telephone base and handset(s) are in idle mode when
registering a handset.
•
Follow the steps on page 72 for the common cure for electronic equipment, then
try again to register a handset.
devices.
70
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