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PC Standby Mode
Causes pcXset Calls
to be Missed
Audio Driver
Configuration Error
The pcXset application does not wake a PC from standby mode on an
incoming call, so the user misses incoming calls.
Description
The pcXset software provides no mechanism to wake a computer from
standby mode. However, you can set it to prevent the machine from
entering standby mode.
Not all computers support standby mode properly. Therefore, pcxset may
not be able to stop the PC from going into standby mode.
Solution
Select Options > Display > Prevent Machine from entering Standby
Mode.
The following message appears during an audio or microphone test, or
during the pcXset software startup:
Error code [8007xxxxH] Error starting stream. Ensure that
this computer's multimedia devices are properly installed.
A similar message may appear in the log file:
ERROR: Error starting NBX pcXset [8007xxxxH] Error starting
stream. Ensure that this computer's multimedia devices are
properly installed.
Description
The Waveform Audio interface returned an error code. There is a problem
with the wave play device.
Solution
1 Open your computer's Control Panel and view the Multimedia or
Sounds and Audio Devices settings.
2 Verify that there are entries in the Preferred Device drop down lists for
Playback and for Recording.
3 To verify that you can play wave files.
Troubleshooting
25
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