The Pcxset Software Won't Initialize - 3Com pcXset - NBX - PC Getting Started Manual

24 G S
ETTING TARTED WITH PC
The pcXset Software
Won't Initialize
X
SET
If the NBX Packet Driver entry exists, click the Bindings tab to
determine if the driver has been bound to the network adapters. If
not, try uninstalling and reinstalling the driver.
If the pcXset software does not initialize, a message like the following
may appear:
ERROR: [80046000H]
Error Message: H3InitDefault failed
Context: Starting
This error has occurred in the Communications object. Please
contact your technical support representative.
Solution
If you receive an initialization error, do one or more of the following:
Verify that you have enough pcXset licenses. The SuperStack 3 NBX
■
system ships with only one pcXset license.
To view the number of user licenses that you have installed:
1 Log on to the NetSet utility as an administrator.
2 Select Operations > Licenses.
You can purchase additional licenses from your authorized NBX reseller.
Verify that you have connectivity with the Call Processor. Try to ping
■
the Call Processor IP address entered on the IP Info tab of the
Configuration Wizard, for example, 192.168.1.190. If you cannot
ping the Call Processor, then the pcXset software cannot
communicate with it either.
If you are attempting to use autodiscover, verify that Auto Discover
■
Telephones is enabled. In the NetSet utility, select System
Configuration > System Settings > System-wide.
Verify the NBX system MAC address. Select Configuration Wizard >
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MAC Info > Reports > System Data.
Verify that you have selected the active network adapter on the MAC
■
Info tab. If you are unsure which device to select, use your computer's
Control Panel to view device settings and verify the adapter driver that
is started.