Acer TravelMate P653-M Service Manual
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Acer TravelMate P653-M Service Manual

Acer travelmate p653-m and p653-v notebook service guide
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TravelMate P653M/P653MG/P653V
SERVICEGUIDE

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Summary of Contents for Acer TravelMate P653-M

  • Page 1 TravelMate P653M/P653MG/P653V SERVICEGUIDE...

  • Page 2: Revision History

    Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

  • Page 4: General Information

    Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ..........1-5 Operating System .
  • Page 6 Navigating the BIOS Utility ......2-3 BIOS Menus ........2-4 BIOS Flash Utilities .
  • Page 7 Removing the Mainboard ......3-39 Removing the Thermal Module......3-44 Removing the CPU .
  • Page 8 Replacing the HDD Module ......3-105 Replacing the Base Door ......3-107 Replacing the ODD Module.
  • Page 9 Performing a BIOS Recovery ......5-8 CHAPTER 6 FRU List TravelMate P653V/P653M/P653MG Exploded Diagrams ..6-4 Main Assembly .
  • Page 11 CHAPTER Hardware Specifications...
  • Page 12 Features ..........1-5 Operating System .
  • Page 13 Super-Multi Drive ........1-33 Card Reader ........1-34 LCD Panel .

  • Page 15: Features

    (for 64-bit OS) Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM  modules (for 32-bit OS) Display 15.6" HD 1366 x 768 resolution, Acer ComfyView LED-backlit TFT LCD  Mercury-free, environment-friendly  Super-slim design ...

  • Page 16: Graphics

    Discrete: D-Sub maximum resolution  Storage Subsystem Hard disk drive 320/500/750 GB or larger, with enhanced Acer DASP (Disk Anti-Shock Protection)  HDD models and capacities are listed on the FRU list on page 6-7.  Hardware Specifications and Configurations...

  • Page 17: Audio Subsystem

    High-definition audio support  Two built-in stereo speakers (2 W stereo speakers)  MS-Sound compatible  Acer PureZone technology with two built-in stereo microphones, featuring beam  forming, echo cancellation, and noise suppression technologies Built-in digital microphone  Conexant CX-20584 audio codec ...

  • Page 18: Privacy Control

    Acer InviLink™ Nplify™ 802.11a/b/g/n Wi-Fi CERTIFIED™  Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™  Supports Acer SignalUp technology  WPAN:  Mini-USB Bluetooth module 4.0 + HS  LAN:  vPro: Intel® 82579LM Gigabit network connection with Intel® AMT 8.0, IEEE ...

  • Page 19: Keyboard And Pointing Device

    Hotkeys for volume and brightness level, media playback, wireless and sleep functions,  and display and touchpad toggle Control keys: Acer programmable key, Acer Backup key, Acer Bio-Protection fingerprint  reader, Acer email key, Microphone mute key, and Communication key ®...
  • Page 20 Acer Video Conference Manager  ® Microsoft Silverlight™  Skype™  Web links and utilities Acer Accessory Store (Belgium, Denmark, France, Germany, Italy, Netherlands,  Poland, Portugal, Spain, Sweden, United Kingdom) Acer Identity Card  Acer Registration  Acer Updater ...

  • Page 21: Optional Items

    Optional Items Acer ProDock  Acer MediaBay 3800 mAh 6-cell Li-ion 2nd battery pack  2/4 GB DDR3 soDIMM module  320/500/750 GB hard disk drive  9-cell Li-ion 9000 mAh battery pack  6-cell Li-ion 6000 mAh battery pack ...

  • Page 22: Notebook Tour

    Puts your computer into power-saving mode (configuration may vary by model). P key Programmable key (configuration may vary by model). Acer email key Opens your default email application. Backup key Launches Acer Backup Management for three-step data backup. 1-12 Hardware Specifications and Configurations...
  • Page 23 Touchpad Touch-sensitive pointing device which functions like a computer mouse. Fingerprint reader Fingerprint reader for Acer ProShield Security Suite. Display screen Also called liquid crystal display (LCD), displays computer output (configuration may vary by model).

  • Page 24: Close Front View

    Close Front View Figure 1-2. Close Front View Table 1-2. Close Front View Icon Item Description Power indicator Indicates the computer’s power status. Battery indicator Indicates the computer’s battery status. Charging: The light shows amber when the  battery is charging. Fully charged: The light shows blue when in AC ...

  • Page 25: Left View

    Left View Figure 1-3. Left View Table 1-3. Left View Icon Item Description DC-in jack Connects to the AC adapter. HDMI port Supports high-definition digital video connections. External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector). USB/eSATA port Connects to USB or eSATA devices (only for certain models).

  • Page 26: Right View

    Right View Figure 1-4. Right View Table 1-4. Right View Icon Item Description USB port Connects to USB devices. If a port is black, it is USB 2.0 compatible; if it is blue it is also USB 3.0 compatible. USB port with Connects to USB devices.

  • Page 27: Base View

    Locks the battery pack in position Battery bay Houses the computer's battery pack. Battery release latch Releases the battery for removal. Acer ProDock Connects to the optional Acer ProDock. connector Acer MediaBay Releases the Acer MediaBay module. release latch HDD/memory/WLAN...

  • Page 28: Indicators

    Indicators The computer has several easy-to-read status indicators. Figure 1-6. Indicators Table 1-6. Indicators Icon Item Description Power indicator Indicates the computer’s power status. Solid blue: The computer is turned on.  Blinking amber: The computer is in power-saving  mode.

  • Page 29: Touchpad Basics

    Touchpad Basics Figure 1-7. Touchpad The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader. Move finger across the touchpad (4) to move the cursor.  Press the left (3) and right (2) buttons located beneath the touchpad to perform ...

  • Page 30: Keyboard

    Table 1-7. Touchpad Function Left Button Right Button Touchpad Center button Scroll Swipe up/down/left/rig ht using Acer FingerNav 4-way control function (Manufacturing option). Keyboard ® The keyboard contains an overlay numeric keys, inverted “T” cursor key, Windows key, Application key, function lock keys, hotkeys, and media control keys controlling various computer features.

  • Page 31: Lock Keys

    Lock Keys The keyboard has three lock keys which the user can toggle on and off. Figure 1-9. Keyboard Lock Keys Table 1-8. Keyboard Lock Keys Lock key Description Caps Lock When On, all typed alphabetic characters appears in uppercase. Num Lock Off by default.

  • Page 32: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Figure 1-10. Windows-specific Keys Table 1-9. Windows-specific Keys Description Windows Pressed alone, this key has the same effect as clicking on the Windows Logo key Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.

  • Page 33: Hotkeys

    Hotkeys The computer uses hotkeys or key combinations to access most computer controls. To activate hotkeys, press and hold the Fn key before pressing the key in the combination. Figure 1-11. Hotkeys Table 1-10. Hotkeys Hotkey Icon Function Description Communication Enables/disables the computer’s communication Fn+F3 device toggle...

  • Page 34: Special Keys

    Special Keys The Euro symbol 1. Open a text editor or word processor. 2. Hold Alt Gr and then press the € key. NOTE: NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/faq12.htm for more information. The US dollar sign 1.

  • Page 35: D2D Recovery

    D2D Recovery The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer. 1. Restart the computer. 2. During POST, press F1 to access the BIOS Setup screen. 3. Press  to select the Main menu.
  • Page 36 System Block Diagram Figure 1-12. System Block Diagram — UMA Figure 1-13. System Block Diagram — Discrete 1-26 Hardware Specifications and Configurations...

  • Page 37: Specification Tables

    Specification Tables Computer Specifications Item Metric Imperial Dimensions Width 38.16 cm 15.02 in Depth 25.3 cm 9.96 in Height 2.54–3.1 cm 1.0-1.22 in Weight 2.6 kg 12 with 6-cell battery 5.73 lbs. 12 with 6-cell   pack battery pack 2.78 kg 12 with 9-cell 6.13 lbs.
  • Page 38 System Board Item Specification Specification System model P63V P63M/P63MG Core logic ® ® Mobile Intel QM77 Express Mobile Intel HM77 Express Chipset Chipset ® ® Graphics UMA: Intel HD Graphics UMA: Intel HD Graphics   3000/4000 integrated in the 3000/4000 integrated in the ®...
  • Page 39 Processor Specifications Item Cores/ Max Turbo Core Speed Threads Freq Tech Cache Voltage i3-2350M 2.30 GHz 2C/4T 2.30 GHz 32 nm 3 MB 35 W 1.1 V i3-2370M 2.40 GHz 2C/4T 2.40 GHz 32 nm 3 MB 35 W 1.1 V i3-3210M 2.50 GHz 2C/4T...
  • Page 40 Item Specification DIMM voltage 1.5 V DIMM package 204-pin SO-DIMM Memory Combinations Slot 1 (MB) Slot 2 (MB) Total Memory (MB) 1024 1024 1024 1024 2048 1024 2048 3072 1024 4096 5120 2048 2048 2048 1024 3072 2048 2048 4096 2048 4096 6144...
  • Page 41  Microsoft SLP 1.0 support  Microsoft OA 2.0 and 2.1 support  Keyboard Item Specification Type Acer FineTouch™ keyboard Total number of keys 105-/106-/109-keys Windows logo key Internal and external USB keyboard work simultaneously? Features Overlay numeric keys ...
  • Page 42 Hard Disk Drive Item Specification Vendor and models Seagate Hitachi Hitachi ST320LT020/9YG142 HTS545050A7E38, HTS547575A9E38, -188, Seagate Seagate ST9500325AS, ST750LM022, Toshiba Toshiba Toshiba MK3259GSXP, MK5059GSXP, MK7559GSXP, Western Digital Western Digital Western Digital WD3200BPVT-22JJ5 WD5000BPVT-22H WD7500BPVT-22H T0/WD3200BEKT-22 XZT3/WD5000BPV XZT3/WD7500BPV PVMT0 T-22A1YT0/WD500 T-22A1YT0 0BPKT-22PK4T0 Product series Hitachi Travelstar 5K750/5K500.B...

  • Page 43: Super-Multi Drive

    Item Specification Capacity (GB) Seq. Read (MB/s) Seq. Write Ran. Read Speed 75,000 49,000 (IOPS 4K) Ran. Write Speed 70,000 28,000 (IOPS 4K) Power Requirement 5 VDC Super-Multi Drive Item Specification Vendor and models HLDS GU40N/GU60N  Panasonic UJ-8A2/UJ8B2ABAA-B  Interface Slim-type SATA Transfer rates...

  • Page 44: Card Reader

    Card Reader Item Specification Controller Realtek RTS5209 Cards supported MultiMediaCard™ (MMC)  Secure Digital™ (SD)  xD-Picture Card™ (xD)  Memory Stick™ (MS)  Memory Stick PRO™ (MS PRO) cards  Manufacturing technology 65 nm LCD Panel Item Specification Vendor and models AUO B156XW04 V1 LG LP156WH3-TLBA Screen size (diagonal)

  • Page 45: Supported Gpu Resolutions

    Resolution 16 bits 32 bits Intel NVIDIA 1280x768, 60 Hz 16:9 1360x768, 60 Hz 16:9 1366x768, 60 Hz, 16:9 Supported GPU Resolutions Resolution 16 bits 32 bits Intel NVIDIA 800x600, 60 Hz 16:9 1024x768, 60 Hz 16:9 1280x600, 60 Hz 16:9 1280x720, 60 Hz 16:9 1280x768, 60 Hz 16:9 1360x768, 60 Hz 16:9...

  • Page 46: Lan

    Item Specification Specification System model P63V P63M/P63MG LAN controller ® ® Intel 82579LM Broadcom NetLink BCM57761 LAN connector type RJ-45 RJ-45 LAN connector location Right side Right side Features 10/100/1000BASE-T 10/100/1000BASE-T   triple-speed MAC triple-speed media access controller (MAC) Compliant with IEEE ...

  • Page 47: Usb Interface

    USB Interface Item Specification System model P63V P63M/P63MG Core logic ® ® Integrated in Mobile Intel Integrated in Mobile Intel QM77 Express Chipset HM77 Express Chipset Number and location of USB USB 2.0 – One (left side, supports eSATA device) ...

  • Page 48: Battery Pack

    Battery Pack Item Specification Vendor and models Sanyo AS11C Prismatic 3S2P (6 cell 1.4)  Sanyo AS10D, BQ8055 Li-Ion 3S2P (6 cell, 3.0)  Sanyo AS10G Li-Ion 3S3P (9 cell, 3.0)  Panasonic AS10D5E (6 cell, 3.0)  Battery type Lithium-ion Pack capacity 6 cell 1.4: 1400 mAH...

  • Page 49: System Power Management

    System Power Management Item Specification Power management system ACPI 3.0-compliant Power global states G3 Mechanical Off - This off state is entered through a  mechanical means; no electrical current is running through the circuitry and it can be worked on without damaging the hardware or endangering service personnel.
  • Page 50 System Interrupt Specification Hardware IRQ System Function IRQ0 Sy stem timer IRQ1 Standard PS/2 keyboard IRQ2 Not in use IRQ3 Not in use IRQ5 Not in use IRQ6 Not in use IRQ7 Not in use IRQ8 System CMOS/real time clock IRQ9 Not in use IRQ10...
  • Page 51 System IO Address Map (UMA) I/O address (hex) System Function (shipping configuration) 0000 - 001F Direct Memory Access controller 0000 - 0CF7 PCI bus 0020 - 0021 Programmable Interrupt Controller 0024 - 0025 Programmable Interrupt Controller 0028 - 0029 Programmable Interrupt Controller 002C - 002D Programmable Interrupt Controller 002E - 002F...
  • Page 52 I/O address (hex) System Function (shipping configuration) 00AC - 00AD Programmable Interrupt Controller 00B0 - 00B1 Programmable Interrupt Controller 00B2 - 00B3 Motherboard resources 00B4 - 00B5 Programmable Interrupt Controller 00B8 - 00B9 Programmable Interrupt Controller 00BC - 00BD Programmable Interrupt Controller 00C0 - 00DF Direct Memory Access controller 00F0 - 00F0...
  • Page 53 System IO Address Map (Discrete) I/O address (hex) System Function (shipping configuration) 0000 - 001F Direct Memory Access controller 0000 - 0CF7 PCI bus 0020 - 0021 Programmable Interrupt Controller 0024 - 0025 Programmable Interrupt Controller 0028 - 0029 Programmable Interrupt Controller 002C - 002D Programmable Interrupt Controller 002E - 002F...
  • Page 54 I/O address (hex) System Function (shipping configuration) 00AC - 00AD Programmable Interrupt Controller 00B0 - 00B1 Programmable Interrupt Controller 00B2 - 00B3 Motherboard resources 00B4 - 00B5 Programmable Interrupt Controller 00B8 - 00B9 Programmable Interrupt Controller 00BC - 00BD Programmable Interrupt Controller 00C0 - 00DF Direct Memory Access controller 00F0 - 00F0...
  • Page 55 CHAPTER System Utilities...
  • Page 56 BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 57: Bios Setup Utility

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises.

  • Page 58: Bios Menus

    BIOS Menus This section describes the Phoenix SecureCore Tiano BIOS Setup Utility menu tabs. NOTE: NOTE: The screenshots used in this chapter are for reference only. Actual values can vary depending on the computer model. Information This tab shows a summary of the computer‘s hardware information. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n...

  • Page 59: System Utilities

    Table 2-1. Hardware Information (Continued) Parameter Description Asset Tag Number Asset tag number of the computer Product Name Model name of the computer Manufacturer Name Computer manufacturer UUID The universally unique identifier tag assigned to the computer Main Use this tab to set the system time and date, enable or disable boot options, and enable or disable the D2D recovery feature.
  • Page 60 Table 2-2. BIOS Main (Continued) Parameter Description Format/Option Video Memory System memory allocated for graphics – processing Graphic Mode Option to set the graphic device. Option: Switchable, Integrated or Discrete Quiet Boot Show the original equipment manufacturer Option: Enabled or (OEM) screen during system boot instead of Disabled the typical POST screen...

  • Page 61: Set Supervisor Password

    Security Use this tab to safeguard and protect the computer from unauthorized use. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n S e c u r i t y B o o t...

  • Page 62: Setting A Password

    Setting a Password Follow the succeeding instructions to set the user or supervisor passwords. 1. Press to highlight a Set _______ Password parameter and press Enter. The Set _______ Password dialog box appears. Set Supervisor Password Enter New Password Confirm New Password [ Figure 2-4.

  • Page 63: Changing A Password

    Changing a Password 1. Press to highlight a Set _______ Password parameter and press Enter. The Set _______ Password dialog box appears. Set Supervisor Password Enter Current Password [ Enter New Password [ Confirm New Password [ Figure 2-6. Set Supervisor Password 2.

  • Page 64: Network Boot

    Boot Use this tab to set the preferred drive sequence in which the Setup Utility attempts to boot the operating system. By default, the computer searches for boot devices in the following order: 1. Hard disk drive 2. Optical disc drive 3.

  • Page 65: Exit Saving Changes

    Exit Use the Exit tab to save or discard changes and close the BIOS Setup Utility. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 66: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted.  Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.

  • Page 67: Dos Flash Utility

    DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n...

  • Page 68: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section explains how to remove the HDD and BIOS passwords. Removing the HDD Password NOTE: NOTE: If the incorrect HDD password is entered three times in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11.

  • Page 69: Removing The Bios Passwords

    4. Select option 2 (upper case ASCII code) and press Enter. 5. Write down the generated master password. 6. Reboot the computer. 7. In the HDD password prompt, type the master password generated in step 5, then press Enter. Removing the BIOS Passwords To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard.

  • Page 70: Clearing The Bios Passwords

    Clearing the BIOS Passwords 1. Shut down the computer and disconnect the AC adapter and all other peripherals from the computer. 2. Removing the battery pack and lower case cover. 3. If the Mini Card slot is occupied, remove the installed wireless module. 4.

  • Page 71: Using Dmi Tools

    Using DMI Tools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. LAN EEPROM Utility LAN EEPROM Utility enables to change the MAC address. Perform the following steps to use the LAN EEPROM Utility: 1.
  • Page 72 2-18 System Utilities...
  • Page 73 CHAPTER Machine Maintenance...
  • Page 74 Machine Disassembly and Replacement....3-5 Recommended Equipment ......3-5 Replacement Requirements.
  • Page 75 LCD Module Reassembly Process......3-63 Replacing the Antennas......3-63 Replacing the Camera Board .

  • Page 77: Machine Disassembly And Replacement

    Machine Maintenance Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

  • Page 78: Pre-Disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 1-1.

  • Page 79: Disassembly Process

    For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Table 3-1. Main Screw List Screw Quantity Acer Part Number M2 × L3 86.FR901.001 M2.5 × L7 86.00E72.637 M2.5 ×...

  • Page 80: External Module Disassembly Process

    WLAN MODULE MODULES MODULE Figure 1-2. External Modules Disassembly Flowchart Table 3-2. Screw List Step Screw Quantity Acer Part Number ODD Bracket Disassembly M2 × L3 86.FR901.001 Base Door Disassembly M2.5 × L7 86.00E72.637 WLAN Module Disassembly M2.5 × L3 86.00G68.533...

  • Page 81: Removing The Battery Pack

    Removing the Battery Pack 1. Turn the computer over so that the base is facing up. 2. Follow these steps to remove the battery from the battery bay. a. Slide the battery lock to the unlock position. Figure 1-3. Battery Pack b.

  • Page 82: Remove The Dummy Card

    Remove the Dummy Card 1. Push against the card reader dummy card, as if you were pushing it further into the slot (a). 2. Pull the dummy card out (b). Figure 1-5. Card Reader Dummy Card 3. Repeat above steps to remove the ExpressCard dummy card. Figure 1-6.

  • Page 83: Removing The Odd Module

    Removing the ODD Module 1. Slide and hold the MediaBay release latch all the way through to release the ODD module (a). 2. Slide the drive out of the drive bay (b). Figure 1-7. ODD Module 3. Remove the screws securing the ODD plastic holder. Figure 1-8.
  • Page 84 4. Detach the ODD plastic holder from the module. Figure 1-9. ODD Plastic Holder 5. Pry the ODD bezel off the module. Figure 1-10. ODD Bezel 6. Pull the connector adapter off the module. Figure 1-11. ODD Connector Adapter 3-12 Machine Maintenance...

  • Page 85: Removing The Base Door

    Removing the Base Door 1. Perform the “Removing the Battery Pack” procedure described on page 3-9. 2. Remove the screws securing the base door. Figure 1-12. Base Door Screws Table 3-4. Screws Step Screw Quantity Screw Type Base Door Disassembly M2.5 ×...
  • Page 86 4. Pry the top edges of the base door to separate it from the lower case. Figure 1-14. Base Door 5. Pull the base door off the notebook computer. Figure 1-15. Base Door 3-14 Machine Maintenance...

  • Page 87: Removing The Hdd Module

    Removing the HDD Module 1. Perform the “Removing the Base Door” procedure described on the preceding section. 2. Disconnect the HDD cable (a). Figure 1-16. HDD Cable 3. Grasp the plastic tab (b) and then pull the hard drive out of its compartment (c). Figure 1-17.
  • Page 88 4. Pry the HDD rubber holder off the HDD (a) and then remove the HDD (b). Figure 1-18. HDD Rubber Holder 5. Pull the HDD adapter cable off the HDD. Figure 1-19. HDD Adapter Cable 3-16 Machine Maintenance...

  • Page 89: Removing The Wlan Module

    Removing the WLAN Module 1. Perform the “Removing the Base Door” procedure described on page 3-13. 2. Unplug the two antenna cables from the WLAN module. IMPORTANT: For reference during machine reassembly, note which cable color corresponds to the main (black) and auxiliary (white) connectors. Figure 1-20.
  • Page 90 4. Remove the WLAN module from the slot. Figure 1-22. WLAN Module 3-18 Machine Maintenance...

  • Page 91: Removing The Memory Modules

    Removing the Memory Modules 1. Perform the “Removing the Base Door” procedure described on page 3-13. 2. Push out the latches on both sides of the memory slot until the module tilts upward (a), and then remove the DM1 slot module (b). Figure 1-23.

  • Page 92: Main Unit Disassembly Process

    THERMAL MODULE BOARD BATTERY Figure 1-25. Main Unit Disassembly Flowchart Table 3-6. Screw List Step Screw Quantity Acer Part Number Keyboard Disassembly M2.5 × L7 86.00E72.637 Palmrest Module/Upper Cover Disassembly M2.5 × L7 86.00E72.637 M2 × L3 86.00F80.723 Power Button Launch Board Disassembly M2 x L2.5...

  • Page 93: Removing The Keyboard

    Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing. 1. Perform the “Removing the Base Door” procedure described on page 3-13. 2. Remove the screws securing the keyboard. Figure 1-26.
  • Page 94 5. Gently pry up the keyboard. Figure 1-28. Keyboard 6. Slide the keyboard forward to access the keyboard cable. Figure 1-29. Keyboard 3-22 Machine Maintenance...
  • Page 95 7. Open the connector latch (a) and then disconnect the cable (b). Figure 1-30. Keyboard Cable 3-23 Machine Maintenance...

  • Page 96: Removing The Palmrest Module/Upper Cover

    Removing the Palmrest Module/Upper Cover 1. Perform the “Removing the ODD Module” and “Removing the HDD Module” procedures described on pages 3-11and 3-15 respectively. 2. Perform the “Removing the Keyboard” procedure described on the preceding section. 3. Open the Smart card cable connector latch (a) and then disconnect the cable (b). Figure 1-31.
  • Page 97 5. Open the connector latches for the touchpad and fingerprint board cables (a) and then disconnect the cables (b). Fingerprint board cable Touchpad cable Figure 1-33. Touchpad and Fingerprint Board Cables 6. Remove the top side screws securing the upper cover. Figure 1-34.
  • Page 98 7. Remove the base side screws securing the upper cover. Figure 1-35. Upper Cover Screws – Base Side Table 3-9. Screws Step Screw Quantity Screw Type Upper Cover Disassembly M2.5 × L7 12(#1-12) M2 × L3 5 (#13-17) 8. Locate the small gaps between the upper cover and lower case, and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the one from the other.

  • Page 99: Removing The Power Button Launch Board

    Removing the Power Button Launch Board 1. Perform the “Removing the Palmrest Module/Upper Cover” procedure described on the preceding section. 2. Open the connector latch (a) and then remove the cable (b). Figure 1-37. Power Button Launch Board Cable 3. Remove the screws securing the power button launch board. Figure 1-38.
  • Page 100 4. Lift the power button launch board at an angle (a) and then remove from the upper cover (b). Figure 1-39. Power Button Launch Board 3-28 Machine Maintenance...

  • Page 101: Removing The Smart Card Reader

    Removing the Smart Card Reader 1. Perform the “Removing the Palmrest Module/Upper Cover” procedure described on page 3-24. 2. Open the connector latch and then remove the Smart card cable. Figure 1-40. Smart Card Cable 3. Remove the screws securing the Smart card reader. Figure 1-41.
  • Page 102 4. Lift the Smart card reader from the upper cover. Figure 1-42. Smart Card Reader 3-30 Machine Maintenance...

  • Page 103: Removing The Fingerprint Board

    Removing the Fingerprint Board 1. Perform the “Removing the Palmrest Module/Upper Cover” procedure described on page 3-24. 2. Open the connector latches for the touchpad and fingerprint board cables (a) and then disconnect the cables (b). Touchpad Fingerprint cable board cable Figure 1-43.
  • Page 104 4. Remove the touchpad bracket from the upper cover. Figure 1-45. Touchpad Bracket 5. Insert a small flat-blade screwdriver between the fingerprint board and the upper cover, and carefully pry the board loose. Remove the fingerprint board from the palm rest. Figure 1-46.

  • Page 105: Removing The Touchpad Board

    Removing the Touchpad Board 1. Perform the “Removing the Palmrest Module/Upper Cover” procedure described on page 3-24. 2. Open the connector latches for the touchpad and fingerprint board cables (a) and then disconnect the cables (b). Touchpad Fingerprint cable board cable Figure 1-47.
  • Page 106 4. Remove the touchpad bracket from the upper cover. Figure 1-49. Touchpad Bracket 5. Insert a small flat-blade screwdriver between the touchpad board and the upper cover, and carefully pry the board loose. Remove the touchpad board from the palm rest. Figure 1-50.

  • Page 107: Removing The Usb Board

    Removing the USB Board 1. Perform the “Removing the Palmrest Module/Upper Cover” procedure described on page 3-24. 2. Disconnect the right speaker cable from the USB board. Figure 1-51. Right Speaker Cable 3. Open the connector latches (a) and then disconnect the cables (b). Figure 1-52.
  • Page 108 4. Remove the screw securing the USB board. Figure 1-53. Touchpad and Fingerprint Board Bracket Screws Table 3-14. Screw Step Screw Quantity Screw Type USB Board Disassembly M2 × L2.5 5. Remove the USB board from the lower case. Figure 1-54. USB Board 3-36 Machine Maintenance...

  • Page 109: Removing The Tpm Board

    Removing the TPM Board 1. Perform the “Removing the Palmrest Module/Upper Cover” procedure described on page 3-24. 2. Detach the TPM board from its mainboard connector. Figure 1-55. TPM Board 3-37 Machine Maintenance...

  • Page 110: Removing The Rtc Battery

    Removing the RTC Battery 1. Perform the “Removing the Palmrest Module/Upper Cover” procedure described on page 3-24. 2. Disconnect the RTC battery cable. Figure 1-56. RTC Battery Cable NOTE: NOTE: The RTC battery has been highlighted with a yellow circle in Figure 1-56.

  • Page 111: Removing The Mainboard

    Removing the Mainboard 1. Perform the “Removing the ODD Module” and “Removing the HDD Module” procedures described on pages 3-11 3-15 respectively. 2. If a WLAN module is installed, remove it. Perform the “Removing the WLAN Module” procedure described on pages 3-17. 3.
  • Page 112 6. Detach the silver tape securing the LCD cable to the lower case. Figure 1-60. LCD Cable Tape 7. Detach the black tape covering the microphone cable. Figure 1-61. Microphone Cable Tape 8. Disconnect the microphone cable from the mainboard. Figure 1-62.
  • Page 113 9. Open the USB board cable’s connector latches (a) and then disconnect the cables from the mainboard (b). Figure 1-63. USB Board Cables 10. Disconnect the left speaker cable from the mainboard. Figure 1-64. Left Speaker Cable 3-41 Machine Maintenance...
  • Page 114 11. Remove the screw securing the mainboard. Figure 1-65. Mainboard Screw Table 3-15. Screw Step Screw Quantity Screw Type Mainboard Disassembly M2 × L2.5 12. Lift the mainboard at an angle and gently turn it on its side (a). Disconnect the DC input cable (b) and LAN cable (c) from the mainboard.
  • Page 115 13. Remove the DC input cable from the lower case. Figure 1-67. DC input cable 3-43 Machine Maintenance...

  • Page 116: Removing The Thermal Module

    Removing the Thermal Module NOTE: NOTE: There are two versions of heatsink modules (discrete and UMA) available for the system. The illustration in this section shows the discrete model. 1. Perform the “Removing the Mainboard” procedure described on the preceding section. 2.
  • Page 117 4. Remove the thermal module from the mainboard. Figure 1-70. Thermal Module 3-45 Machine Maintenance...

  • Page 118: Removing The Cpu

    Removing the CPU 1. Perform the “Removing the Mainboard” procedure described on page 3-39. 2. Use a flat-blade screwdriver to turn the CPU socket lock screw counter-clockwise. Figure 1-71. CPU Socket Screw 3. Remove the CPU from the mainboard. Figure 1-72. CPU 3-46 Machine Maintenance...

  • Page 119: Removing The Speakers

    Removing the Speakers 1. Perform the “Removing the Mainboard” procedure described on page 3-39. 2. Remove the screws securing the speakers. Figure 1-73. Speaker Screws Table 3-17. Screws Step Screw Quantity Screw Type Speakers Disassembly M2 x L5 3. Lift the speakers from the lower case. Figure 1-74.

  • Page 120: Removing The Lan Cable

    Removing the LAN Cable 1. Perform the “Removing the Mainboard” procedure described on page 3-39. 2. Detach the LAN cable from the lower case. Figure 1-75. LAN Cable 3. Remove the cable from the lower case. Figure 1-76. LAN Cable 3-48 Machine Maintenance...

  • Page 121: Removing The Lcd Module

    Removing the LCD Module 1. Perform the “Removing the Mainboard” procedure described on page 3-39. 2. Remove the black tapes securing the antenna cables to the lower case. Figure 1-77. Antenna Cables’ Tapes 3. Release the blue antenna cable from its top side latches. Figure 1-78.
  • Page 122 4. Release the yellow antenna cable from its top side latches. Figure 1-79. Yellow Antenna Cable – Top Side Latches 5. Release the black antenna cable from its top side latches. Figure 1-80. Black Antenna Cable – Top Side Latches 3-50 Machine Maintenance...
  • Page 123 6. Release the white antenna cable from their top side latches. Figure 1-81. White Antenna Cable – Top Side Latches 7. Remove the screws securing the LCD module. Figure 1-82. LCD Module Hinge Screws Table 3-18. Screws Step Screw Quantity Screw Type LCD Module Disassembly M2.5 ×...
  • Page 124 8. Remove the LCD module from the lower case. Figure 1-83. LCD Module 3-52 Machine Maintenance...

  • Page 125: Lcd Module Disassembly Process

    ANTENNAS HINGE HINGE CABLE Figure 1-84. LCD Module Disassembly Flowchart Table 3-19. Screw List Step Screw Quantity Acer Part Number LCD Bezel Disassembly M2.5 × L4 86.9AL53.4R0 LCD Hinges Disassembly M2 × L2 86.00D76.620 LCD Panel Disassembly M2.5 × L2.5 86.00K60.630...

  • Page 126: Removing The Lcd Bezel

    Removing the LCD Bezel 1. Perform the “Removing the LCD Module” procedure described on page 3-49. 2. Remove the screw rubber covers on the lower corners of the LCD bezel. Figure 1-85. LCD Bezel Screw Covers 3. Remove the screws on the lower corners of the LCD bezel. Figure 1-86.
  • Page 127 4. Carefully pry loose the LCD bezel from the LCD cover. Start on the bottom side, continue to the left and right sides, and finally the top side. Figure 1-87. LCD Bezel 5. Remove the bezel from the LCD module. Figure 1-88.

  • Page 128: Removing The Lcd Hinges

    Removing the LCD Hinges 1. Perform the “Removing the LCD Bezel” procedure described on the preceding section. 2. Remove the screws securing the LCD hinges. Figure 1-89. LCD Hinge Screws Table 3-21. Screws Step Screw Quantity Screw Type LCD Hinges Disassembly M2 ×...

  • Page 129: Removing The Lcd Panel

    Removing the LCD Panel 1. Perform the “Removing the LCD Hinges” procedure described on the preceding section. 2. Remove the screws securing the LCD panel. Figure 1-91. LCD Panel Screws Table 3-22. Screws Step Screw Quantity Screw Type LCD Panel Disassembly M2.5 ×...
  • Page 130 5. Detach the transparent tape securing the LCD cable (a) and then disconnect the cable from the LCD board (b). Figure 1-93. LCD Cable – LCD Side 3-58 Machine Maintenance...

  • Page 131: Removing The Microphone

    Removing the Microphone 1. Perform the “Removing the LCD Panel” procedure described on the preceding section. 2. Release the camera/microphone cable from the adhesive tabs securing them. Figure 1-94. Cable Tapes 3. Carefully lift the microphone from the LCD cover. Figure 1-95.

  • Page 132: Removing The Camera Board

    Removing the Camera Board 1. Perform the “Removing the LCD Panel” procedure described on the preceding section. 2. Release the camera/microphone cable from the adhesive tabs securing them. Figure 1-97. Cable Tapes 3. Disconnect the camera/microphone cable from the camera board. Figure 1-98.
  • Page 133 4. Carefully pry the camera board off the LCD cover. Figure 1-99. Camera Board 3-61 Machine Maintenance...

  • Page 134: Removing The Antennas

    Removing the Antennas 1. Perform the “Removing the LCD Panel” procedure described on page 3-57. 2. Release the antenna cables from the cable guides. Figure 1-100. Antennas 3. Detach the tin foil tapes securing the antenna cables (a) and then remove the antenna cables from the LCD cover (b).

  • Page 135: Lcd Module Reassembly Process

    LCD Module Reassembly Process Replacing the Antennas 1. Place the antenna cables on the LCD cover and then secure the cables with tin foil tapes. Figure 1-102. Antennas 2. Route the antenna cables to the cable guides. Figure 1-103. Antennas 3-63 Machine Maintenance...

  • Page 136: Replacing The Camera Board

    Replacing the Camera Board 1. Place the camera board on the LCD cover and press down to secure in place. Figure 1-104. Camera Cable 2. Connect the camera/microphone cable to the camera board. 3. Route the camera/microphone cable to the cable guides and then secure the cable underneath the adhesive tabs.

  • Page 137: Replacing The Microphone

    Replacing the Microphone 1. Connect the camera/microphone cable to the microphone. Figure 1-106. Microphone Cable 2. Place the microphone on the LCD cover. Figure 1-107. Microphone 3. Route the camera/microphone cable to the cable guides and then secure the cable underneath the adhesive tabs.

  • Page 138: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Connect the LCD cable to the LCD board. Figure 1-109. LCD Cable 2. Secure LCD cable connection with the transparent tape (a). Make sure to secure the LCD cable in place using double-sided adhesive tape (b). Figure 1-110.
  • Page 139 3. Place the LCD panel on the LCD cover. Figure 1-111. LCD Panel 4. Secure the LCD panel with the four screws. Figure 1-112. LCD Panel Screws Table 3-23. Screws Step Screw Quantity Screw Type LCD Panel Assembly M2.5 × L2.5 3-67 Machine Maintenance...

  • Page 140: Replacing The Lcd Hinges

    Replacing the LCD Hinges 1. Slide the antenna cables through the hole in the LCD hinges and then install the hinge support brackets. Figure 1-113. Left and Right LCD Hinges 2. Secure the LCD hinges with the four screws. Figure 1-114. LCD Hinge Screws Table 3-24.

  • Page 141: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Place the bezel on top the LCD panel and then press the bezel on all sides until it snaps into place. NOTE: NOTE: Make sure that the LCD, microphone, and antenna cables are properly routed on the hinge sides and there is no gap between the bezel and the LCD cover.
  • Page 142 3. Secure the bezel with the two screw covers. Figure 1-117. LCD Bezel Screw Covers 3-70 Machine Maintenance...

  • Page 143: Main Unit Reassembly Process

    Main Unit Reassembly Process Replacing the LCD Module 1. Position the LCD module on the lower case. Figure 1-118. LCD Module 2. Secure LCD module with the two screws. Figure 1-119. LCD Module Hinge Screws Table 3-26. Screws Step Screw Quantity Screw Type LCD Module Assembly...
  • Page 144 3. Route the antenna cables through their top side latches and then insert the antenna cables into the openings on the lower case. Figure 1-120. Antenna Cables – Top Side Latches 4. Secure the antenna cables underneath the black tapes. Figure 1-121.
  • Page 145 5. Secure the blue and yellow antenna cables underneath the black tapes and secure the black and white antenna cables to their base side latches. Figure 1-122. Antenna Cables – Tapes and Base Side Latches 3-73 Machine Maintenance...

  • Page 146: Replacing The Lan Cable

    Replacing the LAN Cable 1. Position the LAN cable on the lower case. Figure 1-123. LAN Cable 2. Press down on the cable to secure on the lower case. Make sure to secure the cable in place using double-sided adhesive tape. 3-74 Machine Maintenance...

  • Page 147: Replacing The Speakers

    Replacing the Speakers 1. Position the speakers on the lower case. Figure 1-124. Left and Right Speakers 2. Secure the speakers with the four screws. Figure 1-125. Speaker Screws Table 3-27. Screws Step Screw Quantity Screw Type Speakers Assembly M2 x L5 3-75 Machine Maintenance...

  • Page 148: Replacing The Cpu

    Replacing the CPU 1. Place the CPU in the socket. Figure 1-126. CPU 2. Make sure the gold arrow on the corner of the CPU is aligned with the beveled corner of the socket. The CPU will easily fit into the socket if you orient it properly. Figure 1-127.
  • Page 149 3. Use a flat-blade screwdriver to turn the socket screw clockwise to secure the CPU in place. Figure 1-128. CPU Socket Screw 3-77 Machine Maintenance...

  • Page 150: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT: Make sure all thermal pads for the mainboard chipsets and VRAMs are in place before replacing the thermal module. 1. Use a lint-free cloth or cotton swab soaked in isopropyl alcohol or acetone to remove all traces of thermal grease from the contact surfaces on both the thermal module and the CPU.
  • Page 151 4. Tighten the spring-loaded captive screws to secure the thermal module. Follow the screw sequence indicated on Figure 1-130. Figure 1-130. Thermal Module Screws Table 3-28. Screws Step Screw Quantity Screw Type Thermal Module Assembly – – 5. Connect the fan cable to the mainboard. Figure 1-131.

  • Page 152: Replacing The Rtc Battery

    Replacing the RTC Battery 1. Position the RTC battery on the mainboard and then press down to secure it to the mainboard. Make sure to secure the battery in place using double-sided adhesive tape. Figure 1-132. RTC Battery 2. Connect the battery cable to the mainboard. Figure 1-133.

  • Page 153: Replacing The Dc Input Cable

    Replacing the DC Input Cable 1. Position the LAN cable on the lower case. Figure 1-134. DC Input Cable 2. If necessary, route the cable to secure on the lower case. 3-81 Machine Maintenance...

  • Page 154: Replacing The Mainboard

    Replacing the Mainboard 1. Connect the DC input cable to the mainboard (a). 2. Connect the LAN cable to the mainboard (b). 3. With the mainboard at a 45 degree angle position the I/O ports of the mainboard to align with the port holes of the lower case.
  • Page 155 5. Push the mainboard up to align the audio ports of the mainboard with the port holes on the lower case. Make sure the heatsink is positioned above the enclosure rib. Figure 1-136. Mainboard 6. Secure the mainboard with one screw. Figure 1-137.
  • Page 156 7. Connect the microphone cable to the mainboard. Figure 1-138. Microphone Cable 8. Secure the microphone cable underneath the black tape. Figure 1-139. Microphone Cable’s Tape 9. Secure the LCD cable to the lower case with the tin foil tape. Figure 1-140.
  • Page 157 10. Connect the LCD cable to the mainboard. Figure 1-141. LCD Cable 11. Secure the LCD cable connection with the transparent tape. Figure 1-142. LCD Cable Tape 12. Connect the left speaker cable to the mainboard. Figure 1-143. Left Speaker Cable 3-85 Machine Maintenance...
  • Page 158 13. Position the USB board cable on the lower case. Connect the USB board cable to the mainboard (a) and then close the connector latch (b). Figure 1-144. USB Board Cable 3-86 Machine Maintenance...

  • Page 159: Replacing The Usb Board

    Replacing the USB Board 1. Slide the USB board toward the right side of the lower case, with the I/O ports of the USB board extruding from their port holes, and then lower the USB board in place. Figure 1-145. USB Board 2.
  • Page 160 3. Connect the USB board cable to USB board (a) and then close the connector latch (b). Figure 1-147. USB Board Cable 4. Connect the right speaker cable to the USB board. Figure 1-148. Right Speaker Cable 3-88 Machine Maintenance...

  • Page 161: Replacing The Tpm Board

    Replacing the TPM Board 1. Connect the TPM board to the mainboard. 2. Press down lightly to seat the board. Figure 1-149. TPM Board 3-89 Machine Maintenance...

  • Page 162: Replacing The Fingerprint Board

    Replacing the Fingerprint Board 1. Attach a double-sided adhesive tape on the back side of the fingerprint board. Position the fingerprint board on the upper cover and press down to secure the board in place. Figure 1-150. Fingerprint Board 2. Connect the fingerprint board cable and then close the connector latch. 3-90 Machine Maintenance...

  • Page 163: Replacing The Touchpad Board

    Replacing the Touchpad Board 1. Attach a double-sided adhesive tape on the back side of the touchpad board. Position the board on the upper cover and press down to secure the board in place. 2. If necessary, secure a mylar tape over the touchpad board. Figure 1-151.
  • Page 164 4. Secure the touchpad bracket with the four screws. Figure 1-153. Touchpad Bracket Screws Table 3-31. Screws Step Screw Quantity Screw Type Touchpad Bracket Assembly M2 × L3 5. Connect the touchpad and fingerprint board cables (a) and then close the connector latches (b).

  • Page 165: Replacing The Smart Card Reader

    Replacing the Smart Card Reader 1. Position the Smart card reader on the upper cover. Figure 1-155. Smart Card Reader 2. Secure the Smart card reader with the four screws. Figure 1-156. Smart Card Reader Screws Table 3-32. Screws Step Screw Quantity Screw Type...
  • Page 166 3. Connect the Smart card cable to the Smart card reader. Figure 1-157. Smart Card Cable 3-94 Machine Maintenance...

  • Page 167: Replacing The Power Button Launch Board

    Replacing the Power Button Launch Board 1. Position the power button launch board on the upper cover aligning the tabs in the cover (a) and then lower the board in place (b). Figure 1-158. Power Button Launch Board 2. Secure the power button launch board with the two screws. Figure 1-159.
  • Page 168 3. Connect the power button launch board cable (a) and then close the connector latch (b). Press down on the cable to secure it in place. Figure 1-160. Power Button Launch Board Cable 3-96 Machine Maintenance...

  • Page 169: Replacing The Palmrest Module/Upper Cover

    Replacing the Palmrest Module/Upper Cover 1. Make sure the mainboard end of both the power button board and touchpad board cables are not caught underneath the upper cover. 2. Align the upper cover with the lower case, then press it down on all sides until it snaps into place.
  • Page 170 4. Connect the touchpad and fingerprint board cables to their mainboard connectors (a) and then close their connector latches (b). Fingerprint board cable Touchpad cable Figure 1-163. Touchpad and Fingerprint Board Cables 5. Connect the power button launch board cable (a) and then close the connector latch (b). Figure 1-164.
  • Page 171 6. Secure the upper cover with the two screws. Figure 1-165. Upper Cover Screw – Top Side Table 3-34. Screws Step Screw Quantity Screw Type Upper Cover Assembly M2.5 × L7 7. Close the LCD panel and turn the computer over so that the base is facing up. 8.

  • Page 172: Replacing The Keyboard

    Replacing the Keyboard 1. Install the keyboard standoffs before installing the new keyboard. Remember to peel off the paper from the keyboard standoffs. Figure 1-167. Keyboard Standoffs 2. Connect the keyboard cable to the mainboard (a) and then close the connector latch (b). Figure 1-168.
  • Page 173 3. Align the tabs along the bottom edge of the keyboard with the corresponding slots on the upper cover, then press the keyboard down until the tabs snaps into place. Figure 1-169. Keyboard 4. Close the LCD panel and turn the computer over so that the base is facing up. 5.

  • Page 174: External Module Reassembly Process

    External Module Reassembly Process Replacing the WLAN Module 1. Insert the WLAN module at a 30° angle into the Mini Card slot. Figure 1-171. WLAN Module 2. Secure the WLAN module with the one screw. Figure 1-172. WLAN Module Screw Table 3-37.
  • Page 175 3. Connect the main and auxiliary antenna cables to the WLAN module. IMPORTANT: The main antenna cable (black) should be attached to connector near the module screw; the auxiliary antenna cable (white) should be attached to the connector near the lower case cable opening. Figure 1-173.

  • Page 176: Replacing The Memory Modules

    Replacing the Memory Modules 1. Insert the memory module at a 30° angle into the DMI memory slot (a) and then press it down until it clicks into place (b). The module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

  • Page 177: Replacing The Hdd Module

    Replacing the HDD Module 1. Connect the HDD adapter cable to the HDD module. Figure 1-176. HDD Adapter Cable 2. Insert the HDD into HDD rubber holder (a) and stretch the holder over the rest of the hard drive (b) so that all the corners around the hard drive are covered. Figure 1-177.
  • Page 178 3. Lay down the HDD module in the HDD bay (a) and then slide it firmly into place (b). Figure 1-178. HDD Module 4. Connect the HDD cable (c). Figure 1-179. HDD Cable 3-106 Machine Maintenance...

  • Page 179: Replacing The Base Door

    Replacing the Base Door 1. Insert the tabs on the base door into the slots on the lower case (a) and then press down the base door into place (b). Figure 1-180. Base Door 2. Secure the base door with the five screws. Figure 1-181.

  • Page 180: Replacing The Odd Module

    Replacing the ODD Module 1. Connect the ODD connector adapter to the optical drive. Figure 1-182. ODD Connector Adapter 2. Attach the ODD bezel to the optical drive. Figure 1-183. ODD Bezel 3-108 Machine Maintenance...
  • Page 181 3. Attach the plastic holder to the ODD. Figure 1-184. ODD Plastic Holder 4. Secure the ODD plastic holder with the three screws. Figure 1-185. ODD Plastic Holder Screws Table 3-39. Screws Step Screw Quantity Screw Type ODD Plastic Holder Assembly M2 ×...
  • Page 182 5. Slide the optical drive into the drive bay until it snaps into place and the ODD bezel is flush against the lower case. Figure 1-186. ODD Module 3-110 Machine Maintenance...

  • Page 183: Replacing The Dummy Card

    Replacing the Dummy Card 1. Insert the dummy card into the slot until it clicks into place. Figure 1-187. Card Reader Dummy Card 2. To replace the ExpressCard dummy card, repeat step 1. Figure 1-188. ExpressCard Dummy Card 3-111 Machine Maintenance...

  • Page 184: Replacing The Battery Pack

    Replacing the Battery Pack 1. Turn the computer over so that the base is facing up. 2. Position the battery pack into the bay and then press it down until it snaps into place (a). Figure 1-189. Battery Pack 3. Slide the battery lock to the lock position (b). Figure 1-190.
  • Page 185 CHAPTER Troubleshooting...
  • Page 186 Introduction ......... 4-3 General Information .

  • Page 187: Introduction

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 188: Power On Issues

    Power On Issues If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU. Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1.

  • Page 189: No Display Issues

    No Display Issues If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following one at a time. 1.

  • Page 190: Abnormal Video

    3. Drain stored power by removing the power cable and the battery pack. Hold the power button for 10 seconds. 4. Connect the power cable and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display by pressing Fn+F5.

  • Page 191: Lcd Failure

    7. If the issue is still not resolved, refer to the Online Support Information on page 8-3. 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the issue is still not resolved, refer to the Online Support Information on page 8-3.

  • Page 192: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-4. Keyboard Failure Troubleshooting...

  • Page 193: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. Touchpad Failure Troubleshooting...

  • Page 194: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start .. Control Panel  System and Maintenance  System  Device Manager.
  • Page 195 Drag the slider to 50. Confirm that the volume is not muted.  Click Mixer to verify that other audio applications are set to 50 and not muted.  6. Navigate to Start  Control Panel  Hardware and Sound  Sound. Confirm that Speakers are selected as the default audio device (green check mark).

  • Page 196: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following, one at a time. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start  Control Panel  Hardware and Sound  Sound and select the Recording tab. 2.

  • Page 197: Usb Failure

    USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-8. USB Failure 4-13 Troubleshooting...

  • Page 198: Wlan Failure

    WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-9. WLAN Failure 4-14 Troubleshooting...

  • Page 199: Bluetooth Failure

    Bluetooth Failure If the Bluetooth fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Bluetooth Failure 4-15 Troubleshooting...

  • Page 200: Card Reader Failure

    Card Reader Failure If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-11. Card Reader Failure 4-16 Troubleshooting...

  • Page 201: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-12. Thermal Unit Failure 4-17 Troubleshooting...

  • Page 202: Other Functions Failure

    Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 4-18 Troubleshooting...

  • Page 203: Intermittent Problems

    1. Remove power from the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 204: Error Codes

    Error Codes Table 4-2. Error Codes Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...

  • Page 205: Bios Beep Codes

    BIOS Beep Codes Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE...
  • Page 206 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Enable cache before system BIOS shadow 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers...
  • Page 207 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present...
  • Page 208 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt...
  • Page 209 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor...

  • Page 210: Post Codes

    POST Codes There are two types of POST codes: Progress Codes and Error Codes. Progress Codes are designed to show the execution point while booting or executing services. Error Codes are designed to halt on exceptional (fatal) error conditions. Component Codes The Component Code is an unsigned integer value that is assigned by the build process.
  • Page 211 Table 4-4. Component Codes Range Description POSTCODE_CC_HII_FORMS_BROWSER (0x3a) POSTCODE_CC_BOOT_MENU (0x3b) POSTCODE_CC_USER_MANAGER (0x3c) POSTCODE_CC_TIMER (0x3d) POSTCODE_CC_PCI_BUS (0x3e) POSTCODE_CC_ISA_BUS (0x3f) POSTCODE_CC_IDE_BUS (0x40) POSTCODE_CC_AHCI_BUS (0x41) POSTCODE_CC_SCSI_BUS (0x42) POSTCODE_CC_USB_BUS (0x43) POSTCODE_CC_FLOPPY (0x44) POSTCODE_CC_SERIAL_PORT (0x45) POSTCODE_CC_PS2_MOUSE (0x46) POSTCODE_CC_PS2_KEYBOARD (0x47) POSTCODE_CC_EHCI (0x48) POSTCODE_CC_XHCI (0x49) POSTCODE_CC_UHCI (0x4a) POSTCODE_CC_OHCI (0x4b) POSTCODE_CC_USB_KEYBOARD (0x4c) POSTCODE_CC_USB_MOUSE (0x4d)
  • Page 212 Table 4-4. Component Codes Range Description 0xa0-0xaf These values are reserved for SecureCore Tiano™ platform components. POSTCODE_CC_PLATFORM_STAGE0 (0xa0) - Early PEI Platform Initialization. POSTCODE_CC_PLATFORM_STAGE1 (0xa1) -PEI Platform Initialization. POSTCODE_CC_PLATFORM_DXE (0xa1) - DXE Platform Initialization. POSTCODE_CC_PLATFORM_SMM (0xa1) - SMM Platform Initialization. POSTCODE_CC_PLATFORM_FLASH (0xa2) - Flash Platform Initialization.
  • Page 213 Table 4-4. Component Codes Range Description 0xe0-0xff These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. The corresponding Progress Code value is always set to zero. POSTCODE_PC_SEC_ENTRY (0xe0) - Reset vector. POSTCODE_PC_SEC_EXIT (0xe1) - Leaving SEC/Going to PEI.

  • Page 214: Progress Codes

    Progress Codes This section describes the progress code values. Table 4-5. Progress Codes Range Description 0x00-0x1f Standard progress Codes. All other values are reserved. POSTCODE_PC_COMP_PEI_BEGIN (0x01) - The component was loaded and the PEI entry point called. POSTCODE_PC_COMP_PEI_END (0x02) - The component returned from the PEI entry point.
  • Page 215 CHAPTER Jumper and Connector Locations...

  • Page 216: Mainboard Layout

    Mainboard Layout ........5-3 Clearing Password Check and BIOS Recovery....5-7 Clearing the BIOS Passwords .

  • Page 217: Jumper And Connector Locations

    Jumper and Connector Locations Mainboard Layout Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Code Component Code Component LCD1 LCD cable connector CARD1 Memory card reader DMIC1 Microphone cable RTC1 RTC battery cable connector connector SMART1 Smart card cable SPK1 Speaker cable connector connector...
  • Page 218 Table 5-1. Mainboard Top Code Component Code Component Keyboard cable CRT1 Monitor port connector TPMCN1 Trusted Platform HDMI1 HDMI out port Module (TPM) connector USBCN1 USB board cable connector USBCN2 USB board cable connector Figure 5-2. Mainboard Bottom — UMA Table 5-2.
  • Page 219 Table 5-2. Mainboard Bottom Code Component Code Component DCIN1 DC input cable PCH1 Mobile Intel Express connector Chipset FAN1 Fan connector BAY1 ODD connector ESATA1 SATA port BAT2 Second battery connector EXPC1 Express card slot LAN1 LAN cable connector 3GLAN1 3G network module slot DDR3 slot 1 Figure 5-3.
  • Page 220 Table 5-3. Mainboard Bottom Code Component Code Component DCIN1 DC input cable PCH1 Mobile Intel Express connector Chipset FAN1 Fan connector BAY1 ODD connector ESATA1 SATA port ® NVIDIA N13PGS chipset EXPC1 Express card slot BAT2 Second battery connector 3GLAN1 3G network module slot LAN1 LAN cable connector...

  • Page 221: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides procedures for: Clearing the BIOS passwords  Performing a BIOS recovery  Clearing the BIOS Passwords To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard.

  • Page 222: Performing A Bios Recovery

    Performing a BIOS Recovery Boot Block An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. The BIOS boot block refers to a special BIOS program that can be used to boot up a system with minimum BIOS initialization.You need to access and execute the boot block to reboot the computer and recover the regular BIOS code.

  • Page 223: Performing A Bios Recovery

    7. Eject and reconnect the USB flash drive from the computer, and make sure it contains the following files:  EFI folder  BIOS image file  BIOS.cap  PFlash.efi  Startup.nsh Performing a BIOS recovery NOTE: NOTE: Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery process.
  • Page 224 5-10 Jumper and Connector Locations...
  • Page 225 CHAPTER FRU List...

  • Page 226: Main Assembly

    TravelMate P653V/P653M/P653MG Exploded Diagrams ..6-4 Main Assembly ........6-4 LCD Assembly .
  • Page 227 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 228: Travelmate P653V/P653M/P653Mg Exploded Diagrams

    TravelMate P653V/P653M/P653MG Exploded Diagrams Main Assembly Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Description Part Number Keyboard KB.I170A.380 Upper case 60.V7EN1.002 Battery pack BT.00603.129 ODD plastic holder 42.V4B01.005 ODD connector adapter 6M.V7EN1.001 ODD module KU.0080D.063 ODD bezel 42.V4B01.004 HDD module...

  • Page 229: Lcd Assembly

    Table 6-1. Main Assembly Exploded Diagram Description Part Number Lower case 60.V7EN1.001 Base door 42.V7EN1.001 USB board 60.V4B01.002 TP board/bracket 55.V4B01.003 Power button launch board 55.V7EN1.003 Card Reader dummy card 42.V4B01.003 Fingerprint board 55.V4B01.003 Smart card reader 55.V4B01.006 Mainboard NB.V7F11.001 ExpressCard dummy card 42.V4B01.002 Thermal module...
  • Page 230 Table 6-2. LCD Assembly Exploded Diagram Description Part Number LCD cover 60.V7EN1.005 LCD bezel 60.V7EN1.004 LCD left hinge support 33.V4B01.003 LCD right hinge support 33.V4B01.004 LCD left hinge bracket 34.4NM02.011 LCD right hinge bracket 34.4NM03.011 LCD-webcam coaxial cable 50.V4B01.008 LCD panel 50.4UP01.011 Camera board 56.18012.461...

  • Page 231: Fru List

    WLAN INTEL WIRELESS-N ABGN 6235 KI.JKH01.002 JACKSON (FOR VPRO) FINGER PRINTER EGISTEC 55.V7EN1.001 8NF-603WB2-W33H Smart card READER Taisol DS M For Acer 55.V4B01.006 BAD50_HC PD 11907-1 USB30 BD (D) 55.V7EN1.002 BAD50_HC PD BTN BD 10861-1 (D) 55.V7EN1.003 TOUCHPAD SYNAPTICS TM-01474-002 56.V4B01.001...
  • Page 232 Category Description Acer Part No. ASSY T/P BUTTON BTN1030 55.V4B01.003 TPM MODULE FOR BAD50_HC NC.22911.002 TCM MODULE FOR BAD50_HC NC.22911.003 BAD50_HC PD ODD BD 10876-1 (D) 55.V7EN1.004 CAMERA 1.0M_HD CNFB1D921004970LH 56.18012.461 CHICONY CAMERA 1.0M_HD HF1016-A21U-OV02 SUYIN 56.18007.A61 MICROPHONE BAD40HC MEMS ARRAY...
  • Page 233 Category Description Acer Part No. CODE SWISS 2.5A 250V 3P BK 27.01518.691 CODE 10A 250V 3P SWISS BK 27.01518.581 CORD ARGENTINE,10A 250V3G,1.8M 27.01518.0U1 CODE US 7A 125V BK 27.01518.641 CODE 10A 125V 3P US BK 27.01518.521 CORD 7A250V 2P 1830 KOREAN 27.01518.531...
  • Page 234 Category Description Acer Part No. BAD50 LAUNCH BD FFC 50.4NM06.011 BAD50 LAUNCH BD FFC HAM 50.4NM06.001 BAD40-CR HDD CABLE ICT 50.4SA03.011 BAD40-CR HDD CABLE JH 50.4SA03.001 BAD50-HC LCD LVDS CABLE 50.4UP01.011 BAD50-HC LCD LVDS CABLE YY 50.4UP01.001 CASE/COVER/BRACKET ASSEMBLY BAD50_EXPRESS_DUMMY_CARD 42.V4B01.002...
  • Page 235 Category Description Acer Part No. HINGE SUPPORT L BAD50 33.V4B01.003 HINGE SUPPORT R BAD50 33.V4B01.004 ASSY 60 LCD BEZEL WITH CCD BAD50_HC 60.V7EN1.004 BAD50 60 LCD PANEL NO3G FOR 60.V7EN1.005 TRANSOUND SPEAKER BAD50-HR_LCASE_SPEAKER_L_ASM 23.40A06.002 BAD50-HR_SPEAKER_L._YUNASM 23.40988.002 BAD50-HR_LCASE_SPEAKER_R_ASM 23.40A05.002 BAD50-HR_SPEAKER_R_YUN.ASM 23.40989.002 CPU/PROCESSOR IC CPU CORE I3 I3-2350M PGA 2.3G 35W 2/4...
  • Page 236 Category Description Acer Part No. HDD/HARD DISK DRIVE HDD 320GB WD WD3200BPVT-22JJ5T0 5.4K AF KH.32008.024 HDD 320GB WD WD3200BPVT-22JJ5T0 5.4K AF KH.32008.024 HDD 500GB SEAGATE ST9500325AS 5400RPM KH.50001.017 HDD 750GB HGST HTS547575A9E384 KH.75007.004 5400RPM HDD 750GB HGST HTS547575A9E384 KH.75007.004 5400RPM...
  • Page 237 Category Description Acer Part No. KB 9Z.N6SPW.113 CZECH/SLOVAK 106KEY KB.I170A.358 BW7P KB 9Z.N6SPW.11A BELGIAN 106KEY BW7P KB.I170A.356 KB 9Z.N6SPW.11D US-INT KB.I170A.380 KB 9Z.N6SPW.11K NORDIC BW7P KB.I170A.369 KB 9Z.N6SPW.12A FRENCH ARABI 106KEY KB.I170A.361 BW7P KB 9Z.N6SPW.12M US/W CANDIAN FRENC KB.I170A.382 BW7P KB 9Z.N6SPW.11F SLOVENIA 106KEY BW7P...
  • Page 238 Category Description Acer Part No. SODIMM 2G AD73I1B0873EV DDR3 1333MHZ KN.2GB09.012 SODIMM 2G HMT325S6CFR8C-H9 DDR3 KN.2GB0C.008 1333MHZ SODIMM 4G ACR512X64D3S13C9G DDR3 KN.4GB0C.001 1333MHZ SODIMM 4G EBJ40UG8BBU0-GN-F DDR3 KN.4GB07.001 1600MHZ SODIMM 4G AD73I1C1674EV DDR3 1333MHZ KN.4GB09.005 MISCELLANEOUS BAD40HC HDD DASP MYLAR 47.V4B01.006...
  • Page 239 CHAPTER Test Compatible Components...

  • Page 240: Microsoft Windows 7 Environment Test

    Microsoft Windows 7 Environment Test ....7-4...

  • Page 241: Test Compatible Components

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All ® of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 242: Microsoft Windows 7 Environment Test

    Microsoft Windows 7 Environment Test Vendor Type Description Part No. Adapter 10001023 65W_HF Adapter LITE-ON 65W_HF 19V AP.06503.030 LITE-ON 1.7x5.5x11 Yellow PA-1650-69AH, low profile HSF LF 60016453 65W_HF Adapter Chicony Power 65W_HF AP.0650H.002 CHICONY 19V 1.7x5.5x11 Yellow POWER CPA09-A065N1, LV5, low profile & HSF (A065R013H) LF 10001023 90W_HF...
  • Page 243 Vendor Type Description Part No. 10001067 Ci52520M CPU Intel Core i5 i5-2520M PGA KC.25201.DMP INTEL 2.5G 35W 2/4 10001067 Ci52540M CPU Intel Core i5 i5-2540M PGA KC.25401.DMP INTEL 2.6G 35W 2/4 10001067 Ci53210M CPU Intel Core i5 i5-3210M PGA KC.32101.DMP INTEL 2.5G 1600 35W Ivy Bridge 10001067...
  • Page 244 Vendor Type Description Part No. 60001922 N500GB5.4KS_4 HDD TOSHIBA 2.5" 5400rpm 500GB KH.50004.003 TOSHIBA DIGI MK5059GSXP, Capricron 3BS, 375G/P SATA 8MB LF+HF F/W:GN003J 4K 60001994 WD N500GB5.4KS_4 HDD WD 2.5" 5400rpm 500GB KH.50008.024 WD5000BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 60001994 WD N500GB5.4KS_4 HDD WD 2.5"...
  • Page 245 Vendor Type Description Part No. Memory 60002041 SO2GBIII Memory NONE SO-DIMM DDRIII KN.2GB00.004 QIMONDA 2GB dummy LF+HF 60001993 SO2GBIII13 Memory NANYA SO-DIMM DDRIII KN.2GB03.025 NANYA 1333 2GB NT2GC64B88G0NS-CG LF+HF 60002050 SO2GBIII13 Memory MICRON SO-DIMM DDRIII KN.2GB04.019 MICRON SG 1333 2GB MT8KTF25664HZ-1G4M1 LF+HF 256*8 46nm V79D 60024207 SO2GBIII13...
  • Page 246 HM77 NB Chipset Intel CS HM77 Chief KI.G7501.002 INTEL River 10001067 QM77 NB Chipset Intel CS QM77 KI.G7501.003 INTEL Keyboard 60004864 BW7P_A10B Keyboard ACER BW7P_A10B BW7P KB.I170A.296 DARFON Internal 17 Standard Black NONE Y2010 Acer Legend Painting Test Compatible Components...
  • Page 247 Vendor Type Description Part No. 60001948 BCM57761 Broadcom BCM57761 NI.22400.056 BROADCOM 10001067 Lewisville-LM Lan Intel LAN 82579LM vPro KI.LWS01.LM1 INTEL WiFi Antenna 10000105 WNC PIFA PIFA LZ.23500.006 Audio Codec PLM00004 Conexant Conexant Audio Codec CX-20584 LZ.21000.113 Conexant CX-20584 G sensor PLM00028 G sensor STMicron LIS3DH MEMS G Sensor...
  • Page 248 Vendor Type Description Part No. PLM00030 NPCT420R Nuvoton NPCT420R Foxconn NC.22911.002 Nuvoton Module 12x12x3.7mm (TPM FW:v3.69,TCG 1.2 rev.116,TxT compliance) HSF with EK embedded PLM00029 SSX44-B NationZ SSX44-B Foxconn Module NC.22911.003 NationalZ 12x12x3.7mm HSF (TCM) Weight Saver 10000286 Weight Saver Weight Saver for BAD40_HR, WS.23400.007 WISTRON BAD50_HR, A400HR...
  • Page 249 CHAPTER Online Support Information...

  • Page 251: Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.
  • Page 252 Online Support Information...

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