Hp Storage Server Management Console User Interface - HP ProLiant DL985 Release Note

Issue:
Removable Storage Manager (RSM) installation prompts for a missing Rsconn.dll file
Description
Workaround
Issue:
Wmiprvse.exe error during R2 upgrade
Description
Workaround
Issue:
The R2 upgrade from Workgroup to Standard edition may fail to continue
Description
Workaround
Issue:
Installation of Insight Management Agent fails
Description
Workaround

HP Storage Server Management console user interface

This section describes issues with the user interface for the HP Storage Server Management console.
R2 upgrade
During the installation of the RMS Windows component, the installer prompts for
Rsconn.dll and asks for the Windows Server 2003 Standard or Enterprise CD.
The file is located in the c:\hpnas\win2k3\i386 folder. To locate the file:
1. Click OK. You are prompted for a location.
2. Click Browse, and then locate the file in the i386 folder.
3.
Click Open. A search dialog box opens
4. Click OK. When the file is located, you will not be prompted again.
The WMI Provider Host program may quit unexpectedly, or you may receive
the following error message after the Windows R2 upgrade is performed:
Wmiprvse.exe encountered a problem and needed to close.
With this failure, an error event ID 1000 is applied to the application log with the
following details:
Source: Application error
Category: (100)
Event ID: 1000
Description: Faulting application wmiprvse.exe,
version 5.2.3790.1830, faulting module ntdll.dll,
version 5.2.3790.1830.
Ignore the message as it does not affect system behavior.
The Windows Storage Server 2003 R2 upgrade from Workgroup to Standard
edition does not continue if the DON'T ERASE volume has been assigned a
drive letter before starting the upgrade.
The R2 upgrade process removes the drive letter of the DON'T ERASE volume,
which results in a different drive letter being assigned to the DVD drive. You
should change the DVD drive letter back to the originally assigned drive letter
and restart the upgrade process. To find the DVD drive letter at the time of the
upgrade and reassign it:
1.
Run regedit.exe.
2.
Navigating to the key "path" under HKEY_LOCAL_MACINE\SOFT-
WARE\Hewlett-Packard\R2Upgrade shows the DVD-ROM drive letter.
3. Reassign the DVD-ROM letter to be the same as identified in the previous step.
The installation of the Insight Management Agent fails when upgrading to
Windows Storage Server 2003 R2. The c:\CPQSYSTEM\log\cpqsetup.log
states that the installation operation was not successful.
After the R2 upgrade has completed, remove the HP Management Agent using
Add or Remove Programs from the Control Panel. This requires a reboot of
the system. After the system has rebooted, set the operating system language
to English (if necessary). Install the management agent manually by opening
cp006033.exe located the UPDATES\PSP directory on your DVD drive.
Storage Server with Windows Storage Server 2003 R2
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