Configuration - HP ProLiant DL985 Release Note

Configuration
This section provides additional information on configuring your storage server.
Issue:
An unknown PCI serial port device can be seen in Windows Device Manager
Description
Workaround Reboot the system, press F9 during boot to enter the RBSU, open the Advanced
Issue:
Replacement drive does not remirror data drive
Description
Workaround Contact HP Support, return the drive, and request a new replacement drive; or
Issue:
Hard drive monitor service fault
Description
Workaround This issue occurs because of a missing disk in Disk Manager. Resolve the missing
Issue:
DL100 G2 server/driver fail message on reboot
Description
Workaround This can be caused by the HDMonSvc service not reporting status to the Service
Issue:
Hardware RAID drive letter setup on DL100 G2 storage server
Description
Workaround Manually remove the drive letter from the DON'T ERASE disk using Disk Manager.
Issue:
A blue screen occurs on the DL100 G2 if rebooted during resynchronization of the storage volume
10
Configuration
On the ML310 G3 storage server, if the optional serial port is enabled, a PCI
serial port can show up as an unknown device.
Options, choose the Erase Non-volatile Memory option, and confirm the erase.
This sets the BIOS back to factory defaults.
Windows may not allow a remirroring of data drives after replacing a drive for
the DL100 G2 storage servers and StorageWorks NAS 1200s. When trying to
perform a remirror of the data drives after replacing a failed drive, the Repair
Volume selection in Disk Management cannot be selected (remains grayed out).
perform a system installation and recovery to resynchronize the drives.
WARNING!
If a system installation and recovery workaround is performed, back up all
data on the NAS device, as the process deletes all data stored on the drives.
The hdmonsvc.exe application on the DL100 G2 storage and DPS servers may
fault and write a "faulting application" error message in the system event log. This
service monitors the internal hard drive status and updates the status LEDs on
the front of the server.
disk problem, and restart the HDMonSvc service from the Service Management
console.
A server/driver fail message may be displayed on bootup of the DL100 G2
storage server.
Control Manager. In this case it is an incorrect error. Check the event logs for
other services that may be reporting a failed condition.
The DON'T ERASE partition may have both a drive letter and a mount point
configured. This is not by design and may cause the data disk to not be formatted
or have a drive letter.
Format, add a drive letter, and label the data disk, if required.