HP StorageWorks 2000fc - G2 Modular Smart Array User Manual
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HP StorageWorks 2000fc - G2 Modular Smart Array User Manual

Hp storageworks 2312fc and 2324fc modular smart array user guide (500910-001, january 2009)
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HP StorageWorks
2312fc and 2324fc Modular Smart Array
user guide
Part number: 500910-001
First edition: January 2009

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Summary of Contents for HP StorageWorks 2000fc - G2 Modular Smart Array

  • Page 1 HP StorageWorks 2312fc and 2324fc Modular Smart Array user guide Part number: 500910-001 First edition: January 2009...
  • Page 2 Legal and notice information © Copyright 2009 Hewlett-Packard Development Company, L.P. The information combined herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents About this guide ............11 Intended audience .
  • Page 4 6 LED descriptions ........... 31 Front panel LEDs.
  • Page 5 Weight and placement guidelines ..........62 Electrical guidelines .
  • Page 7 Figures Cabling connections between a single-controller enclosure and one MSA2000 3.5 12-drive enclosure 22 Cabling connections between a dual-controller enclosure and one MSA2000 3.5 12-drive enclosure . 23 Cabling connections between a dual-controller enclosure and up to three MSA2000 3.5 12-drive enclosures 23 MSA2312fc exploded view .
  • Page 9 Tables Document conventions ............11 Installation checklist .

  • Page 11: About This Guide

    About this guide This guide provides information about the HP StorageWorks 2312fc Modular Smart Array and 2324fc Modular Smart Array. Intended audience This guide is intended for use by system administrators and technicians who are experienced with the following: • Direct attach storage (DAS) or storage area network (SAN) management •...

  • Page 12: Rack Stability

    WARNING! Indicates that failure to follow directions could result in bodily harm or death. CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts.

  • Page 13: Product Warranties

    Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP strongly recommends that customers sign up online using the Subscriber's choice web site: http://www.hp.com/go/e-updates. • Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources.

  • Page 15: Overview

    Overview The 2312fc Modular Smart Array and 2324fc Modular Smart Array are high-performance storage solutions that combine outstanding performance with high reliability, availability, flexibility, and manageability. Features and benefits Product features and supported options include: • Supported servers • HP ProLiant servers •...
  • Page 16 Overview...

  • Page 17: Components

    Components Front panel components MSA2312fc Enclosure ID LED Unit Identification (UID) LED Hard drive Fault/UID LED Fault ID LED Hard drive Online/Activity LED Heartbeat LED MSA2324fc Enclosure ID LED Unit Identification (UID) LED Hard drive Online/Activity LED Fault ID LED Hard drive Fault/UID LED Heartbeat LED HP StorageWorks 2312fc and 2324fc Modular Smart Array user guide...

  • Page 18: Hard Drive Bay Numbers

    Hard drive bay numbers MSA2312fc MSA2324fc Rear panel components MSA2312fc and MSA2324fc 4 5 6 Power supplies — AC Service port (used by service personnel only) Power switches — AC Expansion port Host ports Optional FC controller CLI port DC Power supply (2) — (DC model only) Ethernet port Power switches —...

  • Page 19: Msa2000 3.5 12-Drive Enclosure

    MSA2000 3.5 12-drive enclosure Power supplies Service port (used by service personnel only) Power switches SAS Out port (connects to another drive enclosure) SAS In port (connects to a controller enclosure) Optional I/O module NOTE: The MSA2324fc can also be attached to an MSA70 that is running firmware version 2.18 or later. For information about the MSA70, see the HP StorageWorks 70 Modular Smart Array Enclosure user guide located on the MSA2000 Software Support/Documentation CD shipped with your product or at http://hp.com/support/manuals.

  • Page 20: Super-Capacitor Pack

    CAUTION: To preserve the existing data stored in the CompactFlash, you must transport the CompactfFash from the failed controller to the replacement controller using a procedure outlined in the HP StorageWorks 2312fc/2324fc controller replacement instructions, shipped with the replacement controller. Failure to use this procedure will result in the loss of data stored in the cache module.

  • Page 21: Installing The Enclosures

    Installing the enclosures Installation checklist The following table outlines the steps required to install the enclosures and initially configure the system. To ensure a successful installation, perform the tasks in the order they are presented. Table 2 Installation checklist Task Where to find procedure Step See the racking instructions...

  • Page 22: Connecting Controller And Msa2000 3.5 12-Drive Enclosures

    Connecting controller and MSA2000 3.5 12-drive enclosures You can connect up to four MSA2000 3.5 12-drive enclosures to an MSA2312fc and up to three MSA2000 3.5 12-drive enclosures to an MSA2324fc. The cabling diagrams shown in this section show the recommended fault-tolerant cabling patterns.

  • Page 23: Cabling Connections Between A Dual-Controller Enclosure And One Msa2000 3.5 12-Drive Enclosure

    Figure 2 Cabling connections between a dual-controller enclosure and one MSA2000 3.5 12-drive enclosure Figure 3 Cabling connections between a dual-controller enclosure and up to three MSA2000 3.5 12-drive enclosures HP StorageWorks 2312fc and 2324fc Modular Smart Array user guide...

  • Page 24: Testing Enclosure Connections

    Testing enclosure connections Press the power switches at the back of each drive enclosure to On. IMPORTANT: This ensures that the disks in the enclosures have enough time to completely spin up before being scanned by the RAID modules in the controller enclosure. While enclosures power up, their LEDs blink.

  • Page 25: Terminal Emulator Display Settings

    From your network administrator obtain an IP address, subnet mask, and gateway address for controller A and controller B. Use the provided micro-DB9 serial cable to connect controller A to a serial port on a host computer. Your package contents include a micro-DB9-to-DB9 serial cable. If necessary, use a DB9-to-DB25 adapter (not included) for connecting the serial cable to a DB25 serial port on the host computer.
  • Page 26 At the prompt, type the following command to set the values you obtained in Step 1 for each Ethernet management port, first for controller A and then for controller B: address netmask gateway set network-parameters ip netmask gateway controller a|b where: •...

  • Page 27: Connecting Hosts

    Connecting hosts Host system requirements Data hosts connected to MSA2312fc and MSA2324fc arrays must meet the following requirements: • Depending on your system configuration, data host operating systems may require that multipathing is supported. If fault tolerance is required, then multipathing software may be required. Host-based multipath software should be used in any configuration where two logical paths between the host and any storage volume may exist at the same time.

  • Page 28: Two Servers/One Dual-Ported Hba Per Server/Dual Path

    Two servers/one dual-ported HBA per server/dual path Server 1 Server 2 Connecting switch attach configurations Two servers/two switches Server 1 Server 2 Connecting remote management hosts The management host directly manages systems out-of-band over an Ethernet network. Connect an Ethernet cable to the Ethernet management port on each controller. Connect the other end of each Ethernet cable to a network that your management host can access (preferably on the same subnet).

  • Page 29: Basic Operation

    Basic operation Powering on/powering off Before powering on the enclosure for the first time: • Install all hard drives in the enclosure so that the connected host controller can identify and configure them at power-up. • Connect the cables and power cords to the enclosure as explained in the Installation Poster. •...
  • Page 30 Basic operation...

  • Page 31: Led Descriptions

    LED descriptions Front panel LEDs Description Definition Enclosure ID Green — On Enables you to correlate the enclosure with logical views presented by management software. The enclosure ID for a controller enclosure is 1. Fault UID Table 5, Hard drive LED combinations Online/Activity Table 5, Hard drive LED combinations...

  • Page 32: Hard Drive Leds

    Hard drive LEDs Description Fault/UID (amber/blue) Online/Activity (green) Table 5 Hard drive LED combinations Online/Activity (green) Fault/UID (amber/blue) Description Normal operation. The drive is online, but it is not currently active. Blinking irregularly The drive is active and operating normally. Amber;...
  • Page 33 Table 5 Hard drive LED combinations (continued) Online/Activity (green) Fault/UID (amber/blue) Description Blinking regularly (1 Hz) Do not remove the drive. CAUTION: Removing a drive may terminate the current operation and cause data loss. The drive is rebuilding. Either there is no power, the drive is offline, or the drive is not configured.

  • Page 34: Rear Panel Leds

    Rear panel LEDs MSA2312fc and MSA2324fc 5 6 7 Description Definition Power supply LEDs Power supply LEDs. Host Link Status/Activity FC port 1 Blinking green (1 Hz) — No link is detected. 2G LED illuminates green — Link speed is 2 Gbit/sec. Host Link Status/Activity FC port 2 4G LED illuminates green —...
  • Page 35 Description Definition Cache Status Green — Cache is dirty (contains unwritten data) and operation is normal. Off — In a working controller, cache is clean (contains no unwritten data). Blinking green — A CompactFlash flush or cache self-refresh is in progress.

  • Page 36: Msa2000 3.5 12-Drive Enclosure

    MSA2000 3.5 12-drive enclosure 5 6 7 Description Definition Power supply LEDs Power supply LEDs. Unit Locator Off — Normal operation Blinking white— Physically identifies the expansion module. SAS In Port Status Green — Port link is up and connected Off —...

  • Page 37: Power Supply Leds

    Power supply LEDs Power redundancy is achieved through two independent load-sharing power supplies. In the event of a power supply failure, or the failure of the power source, the storage system can operate continuously on a single power supply. Greater redundancy can be achieved by connecting the power supplies to separate circuits.
  • Page 38 LED descriptions...

  • Page 39: Configuring A System For The First Time

    Configuring a system for the first time Configuring your web browser for SMU Before using SMU to perform remaining steps, ensure that your web browser is properly configured according to the following guidelines: • Your browser must be Internet Explorer 7 or Mozilla Firefox 1.5 or later. (Check the QuickSpecs for an updated list of supported browsers.

  • Page 40: Tips For Using The Help Window

    Tips for using the help window • In the main panel, clicking the help icon displays help for the last-selected item, whether it is a component in the Configuration View panel or a subpanel in the main panel. • In the help window, clicking the arrowed border on the left displays or hides the help contents pane. A topic remains displayed until you browse to another topic in the help window, display help for a different item in the main window, or close the help window.

  • Page 41: Using The Configuration Wizard

    Using the Configuration Wizard The Configuration Wizard helps you initially configure the system or change system configuration settings. The wizard has several steps, which are highlighted at the bottom of the panel as you complete them. The last step prompts you to confirm changes before applying them. If you cancel the wizard, no changes are made.

  • Page 42: Using The Provisioning Wizard

    Using the Provisioning Wizard The Provisioning Wizard helps you create a vdisk with volumes and to map the volumes to hosts. The wizard has several steps, which are highlighted at the bottom of the panel as you complete them. The last step prompts you to confirm changes before applying them.

  • Page 43: Troubleshooting

    Troubleshooting Fault isolation methodology The MSA2000 Family storage system provides many ways to isolate faults within the system. This section presents the basic methodology used to locate faults and the associated FRUs. The basic fault isolation steps are: • Gather fault information, including using system LEDs •...

  • Page 44: Correcting Enclosure Ids

    Correcting enclosure IDs When installing a system with drive enclosures attached, the enclosure IDs might not agree with the physical cabling order. This is because the controller might have been previously attached to some of the same enclosures during factory testing and it attempts to preserve the previous enclosure IDs if possible. To correct this condition, make sure that both controllers are up and perform a rescan using SMU or the CLI.

  • Page 45: Are Both Drive Module Leds Off (Online/Activity And Fault/Uid)

    Are both drive module LEDs off (Online/Activity and Fault/UID)? Answer Possible Reasons Actions • There is no power. • Check that the drive is fully inserted and latched in place, and that the • The drive is offline. enclosure is powered on. •...

  • Page 46: Is A Connected Port's Expansion Port Status Led Off

    Is a connected port’s Expansion Port Status LED off? Answer Possible Reasons Actions System functioning properly. No action required. The link is down. • Check cable connections. • Reseat cables. • Replace cables. • In SMU, review the event logs for indicators of a specific fault in a host data path component.

  • Page 47: Is The Drive Enclosure Back Panel Ok Led Off

    Is the drive enclosure back panel OK LED off? Answer Possible Reasons Actions System functioning properly. No action required. The power supply unit or a fan is When isolating faults in the power operating at an unacceptable supply, remember that the fans in both voltage/RPM level, or has failed.

  • Page 48: Controller Failure In A Single-Controller Configuration

    Controller failure in a single-controller configuration Cache memory is flushed to CompactFlash in the case of a controller failure or power loss. During the write to CompactFlash process only the components needed to write the cache to the CompactFlash are powered by the super-capacitor.

  • Page 49: Isolating A Host-Side Connection Fault

    Isolating a host-side connection fault During normal operation, when a controller module host port is connected to a data host, the port’s host link status LED and host link activity LED are green. If there is I/O activity, the host activity LED blinks green. If data hosts are having trouble accessing the storage system, and you cannot locate a specific fault or cannot access the event logs, use the following procedure.

  • Page 50: Isolating A Controller Module Expansion Port Connection Fault

    Isolating a controller module expansion port connection fault During normal operation, when a controller module’s expansion port is connected to a drive enclosure, the expansion port status LED is green. If the connected port’s expansion port LED is off, the link is down. Use the following procedure to isolate the fault.

  • Page 51: Sensor Locations

    Sensor locations The storage system monitors conditions at different points within each enclosure to alert you to problems. Power, cooling fan, temperature, and voltage sensors are located at key points in the enclosure. In each controller module and expansion module, the enclosure management processor (EMP) monitors the status of these sensors to perform SCSI enclosure services (SES) functions.

  • Page 52: Power Supply Module Voltage Sensors

    Table 8 Controller module temperature sensors (continued) Description Normal operating Warning Critical operating Shutdown values range operating range range Onboard temperature 1 None None None 0–70°C Onboard temperature 2 None None None 0–70°C Onboard temperature 3 None None None 0–70°C (Capacitor temperature) CM temperature None...

  • Page 53: A Parts Catalog

    Parts catalog This product contains the parts illustrated Figure Figure 5, and Figure Parts that are available for customer self repair (CSR) are indicated as follows: • Mandatory CSR Order the part directly from HP and repair the product yourself. On-site or —...

  • Page 54: Msa2312Fc Exploded View

    Figure 4 MSA2312fc exploded view Table 1 1 MSA2312fc parts list Item Description Spares part number Mandatory Optional SPS-BLANK,HDD 481344-001 Mandatory Hard drives — — a) SPS 480937-001 Mandatory —DRV, HD 146GB MSA2 3.5” 15K DP SAS —DRV, HD 300GB MSA2 3.5” 15K DP SAS 480938-001 Mandatory c) SPS—DRV, HD 450GB MSA2 3.5”...
  • Page 55 Table 1 1 MSA2312fc parts list (continued) Item Description Spares part number Mandatory Optional SPS-RAIL KIT VLS9000 457637-001 Mandatory shown SPS-CABLE KIT 481322-001 Mandatory shown (CLI and SAS expansion cables) 508297-001 Mandatory SPS-CA KIT, DB9 shown DB9-M to DB9-F (CLI cable) HP StorageWorks 2312fc and 2324fc Modular Smart Array user guide...

  • Page 56: Msa2324Fc Exploded View

    Figure 5 MSA2324fc exploded view Table 12 MSA2324fc parts list Item Description Spares part number Mandatory Optional SPS-BLANK,HDD 376383-002 Mandatory Hard drives — — a) 36-GB SAS, 10K rpm 376596-001 Mandatory b) 36-GB SAS, 15K rpm 432332-001 Mandatory c) 72-GB SAS, 10K rpm 447447-021 Mandatory d) 72-GB SAS, 15K rpm...
  • Page 57 Table 12 MSA2324fc parts list (continued) Item Description Spares part number Mandatory Optional Power supplies — — a) SPS-POWER SUPPLY 481320-001 Mandatory b) SPS-DC DISK ENCL, POWER 545764-001 Mandatory SUPPLY SPS-RAIL KIT VLS9000 457637-001 Mandatory shown SPS-CABLE KIT 481322-001 Mandatory shown (CLI and SAS expansion cables) SPS-CA KIT, DB9...

  • Page 58: Msa2000 3.5 12-Drive Enclosure Exploded View

    Figure 6 MSA2000 3.5 12-drive enclosure exploded view Table 13 MSA2000 3.5 12-drive enclosure parts list Item Description Spares part number Mandatory Optional SPS-BLANK,HDD 481344-001 Mandatory Hard drives — — a) SPS 480937-001 Mandatory —DRV, HD 146GB MSA2 3.5” 15K DP SAS —DRV, HD 300GB MSA2 3.5”...
  • Page 59 • For more information about CSR, contact your local service provider. For North America, see the CSR website at http://www.hp.com/go/selfrepair. • To determine the warranty service provided for this product, see the warranty information website at http://www.hp.com/go/storagewarranty. • To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online at http://www.hp.com/buy/parts.
  • Page 60 Parts catalog...

  • Page 61: B Environmental Requirements And Specifications

    Environmental requirements and specifications Safety requirements Install the system in accordance with the local safety codes and regulations at the facility site. Follow all cautions and instructions marked on the equipment. Site requirements and guidelines The following sections provide requirements and guidelines that you must address when preparing your site for the installation.

  • Page 62: Weight And Placement Guidelines

    Weight and placement guidelines Refer to Physical requirements for detailed size and weight specifications. • The weight of an enclosure depends on the number and type of modules installed. • Ideally, use two people to lift an enclosure. However, one person can safely lift an enclosure if its weight is reduced by removing the power and cooling modules and drive modules.

  • Page 63: Physical Requirements

    NOTE: Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Physical requirements The floor space at the installation site must be strong enough to support the combined weight of the rack, controller enclosures, expansion enclosures, and any additional equipment.

  • Page 64: Electrical Requirements

    Electrical requirements Site wiring and power requirements Each enclosure has two power and cooling modules for redundancy. If full redundancy is required, use a separate power source for each module. The AC power supply unit in each power and cooling module is auto-ranging and is automatically configured to an input voltage range from 88–264 VAC with an input frequency of 47–63 Hz.

  • Page 65: C Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 66 Electrostatic discharge...

  • Page 67: D Regulatory Compliance And Safety

    For questions regarding your product, visit http://www.hp.com For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.O. Box 692000, Mailstop 510101 Houston, Texas 77269-2000 HP StorageWorks 2312fc and 2324fc Modular Smart Array user guide...

  • Page 68: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 69: Laser Product Label

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g., Bluetooth).

  • Page 70: Bsmi Notice

    BSMI notice Japanese notice Korean notices Safety Battery replacement notice Your computer is equipped with a lithium manganese dioxide, a vanadium pentoxide, or an alkaline internal battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated.

  • Page 71: Taiwan Battery Recycling Notice

    WARNING! Yur computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. There is risk of fire and burns if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.

  • Page 72: Grounding Methods

    • Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly (see “Grounding methods”...

  • Page 73: Index

    Index connections testing accessing console requirement the CLI controller enclosures accessing the SMU connecting to data hosts accumulators connecting to remote management hosts audience conventions Avis Canadien, regulatory compliance document notice cord See power cord CSR See customer self repair current rating batteries customer self repair (CSR)
  • Page 74 faults label, laser isolating language field a host-side connection laser expansion port connection fault international certification and classification methodology information FCC (Federal Communications Commission) product label Class A Equipment, compliance notice radiation, warning Class B Equipment, compliance notice regulatory compliance notice declaration of conformity LEDs modifications...
  • Page 75 physical requirements voltage point-to-point topology series number, regulatory compliance ports service port MSA2000 3.5 12-drive enclosure shock operating range MSA2312fc site planning MSA2324fc power cord local management host requirement compliance notice physical requirements current rating safety precautions replacement changing system date and time voltage rating configuring power cord requirements...
  • Page 76 warnings lasers, radiation rack stability voltage and temperature web sites HP documentation HP storage HP Subscriber’s choice web-browser configuration work mat, static-dissipating wrist straps specifications using...

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