General Information; Troubleshooting - Acer Aspire E1-531 Service Manual

Troubleshooting

This chapter contains information about troubleshooting common problems associated with the
tablet.

General Information

The following procedures are a guide for troubleshooting computer problems. The step by step
procedures are designed to be performed as described.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype
•
cards, or modified options can give false errors and invalid system responses.
Do not replace a non-defective FRU.
•
Obtain as much detail as possible about the problem.
1.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or by
2.
repeating the operation that led to the problem.
Use Table 4-1 with the verified symptom(s) to determine the solution.
3.
Symptoms
Power on Issues
No Display Issues
LCD Picture Failure
Internal Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Internal Microphone Failure
USB Failure
Wireless Function Failure
Bluetooth Function Failure
4-in-1 Card Function Failure
Unit Thermal Failure
Cosmetic Failure
Other Functions Failure
If the issue is still not resolved, see
4.
4-2
Table 4:1. Verified Symptoms
Figure 4:1. Power On Issues
Figure 4:2. No Display Issues
Figure 4:3. LCD Picture Failure
Figure 4:4. Internal Keyboard Failure
Figure 4:5. Touchpad Failure
Figure 4:6. Internal Speaker Failure
Figure 4:7. Internal Microphone Failure
11
Figure 4:8. USB Failure
Figure 4:9. Wireless Function Failure
Figure 4:10. Bluetooth Function Failure
4-14
Figure 4:11. 4-in-1 Card Function Failure
15
Figure 4:12. Unit Thermal Failure
Figure 4:13. Cosmetic Failure
Page 4-18
Online Support Information
See
on page 4-3
on page 4-4
on page 4-6
on page
on page 4-8
on page
on page
on page 4-12
on page
on page
on page
on page 4-16
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on page 8-2.
Troubleshooting
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