My Pc Has An Audio (Sound) Problem - HP Vectra XE320 Troubleshooting Manual

My PC Has an Audio (Sound) Problem

No Sound When Running Applications
Have you checked that...
The volume, mute, and balance settings are correct
Advanced Troubleshooting
The problem is not caused by a hardware conflict.
Hardware conflicts occur when two or more
peripheral devices compete for the same signal lines
or channels. Conflicts between your audio interface
and a peripheral device might be due to the settings
of the I/O addresses, IRQ or DMA channel.
No Sound When Playing a Multimedia or Audio CD
Have you checked that...
The volume control on the CD-ROM drive is
correctly set
If you are using headphones or speakers:
• they are connected to the correct socket (at the
rear of the PC)
• the operating system volume controls are
correctly set.
The audio cable for the CD-ROM drive is correctly
connected to the connector on the system board
(note that this only applies to Linux models)
If you want to use the headphone socket on your
CD-ROM/DVD-ROM drive, you need to set your PC's
audio mode to analog. This will prevent playback
from the PC's internal audio subsystem and is not
recommended.
A New Add-On Sound Card Does Not Work
Have you checked that...
You have disabled the integrated sound features on
your PC as required
How
Refer to the operating system documentation for more information
Check the settings of the audio interface and other accessories in your
system.
How
Turn up the volume dial on the front of the drive
• Connect the headphones or speakers to the correct socket on the rear
panel of the PC. Note that your system settings may not allow you to
use the headphones socket on the front of the CD-ROM drive to listen
to audio.
• Double-click on the speaker icon on the taskbar, then set the required
volume with the volume slider
Refer to page 35 for the position of the connector on the system board.
To enable your CD-ROM drive in Analog mode (on Windows 2000 or XP)
select (Settings) Control Panel from the Start menu. Select
System Hardware Device Manager, then click on DVD/CD-
ROM drive and right-click on the device you want to configure. Uncheck
the Enable digital CD Audio for this CD-ROM device box, then
restart your PC.
To change your Windows Media Player settings to Analog mode, open
Windows Media Player:
• Windows 2000: Select Tools
Audio. Uncheck the Digital Playback box. Click OK.
• Windows XP: Select Tools Options
Properties. In Playback, check the Analog box. The settings will
take effect next time you open Windows Media Player.
Note: Analog mode is not the recommended mode.
How
To disable integrated sound (in Windows 2000), select Control Panel
from the Start menu, then click on Multimedia (or Sounds and
Multimedia for Windows 2000). Click on the Audio Device icon,
then select the Do not use audio features on this device radio
button.
If You Have a Problem
Options, then click on CD
Devices, then select
19 Troubleshooting Guide