Internet Problems; Notebook Cannot Connect To The Internet; Internet Buttons Do Not Respond; Notebook Cannot Browse A Selected Web Site - HP Pavilion zd7000 - Notebook PC Troubleshooting Manual

Internet Problems

✎
The information provided in the
"Network Problems,"
Problems"

Notebook cannot connect to the Internet

■
Verify that your ISP service has not been interrupted.
■
Verify your Internet settings.
■
Contact your ISP provider for assistance.

Internet buttons do not respond

Some models include one or more buttons that provide direct access to the
Internet. Button names vary by model. The information in this section
applies to buttons commonly called Easy Access or Quick Launch
buttons. If the Internet buttons on your notebook do not respond:
■
Verify that your ISP service has not been interrupted.
■
Reconnect to your ISP and retry the Internet buttons.
■
Review the Internet button settings information in your
model-specific documentation.

Notebook cannot browse a selected Web site

■
Verify the URL or try another URL.
■
Visit the site at another time. (The Web site may be having technical
problems or be overwhelmed by too many visitors.)
Troubleshooting
or "Wireless LAN (WLAN) Device
sections may also be helpful.
Problems and Solutions
"Modem Problems,"
2–23