Samsung NX10 User Manual page 117

Before contacting a service center
Situation
The TV does not display your
photos
Your computer does not
recognize your camera
Your computer disconnects the
117
camera while transferring files
Your computer cannot play
videos
Suggested remedies
• Make sure that the camera is correctly connected to the TV with the A/V and HDMI
cable.
• Make sure that your memory card contains photos.
• Make sure that the USB cable is connected correctly.
• Make sure that your camera is switched on.
• Make sure that you are using a supported operating system.
The file transmission may be interrupted by static electricity. Disconnect the USB cable,
and then connect it again.
The codec installed in your computer may not be compatible with the video files you want
to play. Use QuickTime Player or install Codec Pack Full.
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• Using QuickTime Player 7.6
®
1. Install QuickTime Player 7.6 which supports MP4 (H.264 (MPEG-4.AVC)).
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2. Play videos using QuickTime
• Using Codec Pack Full
1. Install the latest version of Codec Pack Full.
2. Play videos using the media player (Media Player Classic or Windows Media Player
11 recommended).
• Install QuickTime Player 7.6 or K-Lite Codec Pack Full on Windows XP SP2 or later.
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• Depending on your computer environment, the video playback may be intermittent.
Player.
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