Samsung NX10 User Manual page 116

Before contacting a service center
Situation
The date and time are
incorrect
The display or buttons do
not work
The memory card has an error The memory card has not been reset. Format the card. (p. 105)
Cannot play back files
116
The photo is blurry
The colors in the photo do not
match the actual scene
The photo is too bright
The photo is too dark
The photo is distorted
Suggested remedies
Set the date and time in the Setting2 (
Remove the battery, and then insert it again.
If you change the name of a file, your camera may not may be able to play the file (the
name of the file should meet the DCF standard). If you encounter this situation, play back
files on your computer.
• If the subject is out of focus, the photo may be blurry. Make a change to the shooting
condition.
• If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid
camera shake.
• Make sure that the lens is clean. If not, clean the lens. (p. 111)
An incorrect white balance can create unrealistic color. Select the proper white balance
option to suit the light source. (p. 68)
Your photo is overexposed.
• Adjust the exposure value. (p. 66)
• Adjust the aperture value or the shutter speed. (p. 41)
• Turn off the flash. (p. 55)
• Adjust the ISO speed. (p. 59)
Your photo is underexposed.
• Adjust the exposure value.
• Adjust the aperture value or the shutter speed.
• Turn on the flash.
• Adjust the ISO speed.
The wide-angle lens may distort the image. This is a normal feature of the wide-angle lens.
2 ) menu.