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◦
IP address
◦
BSSID (Basic Service Set Identifier), which distinguishes one wireless LAN from another even
though they have the same SSID.
●
Verify that the printer is within range of the network. See
on page 32
●
Use a wireless PC and its utilities to confirm the signal strength at the printer's location. The
detected signal strength should be similar for the print server, as indicated on the HP Jetdirect
configuration page.
My configured channel does not match the configuration
page
(Ad Hoc mode only) The HP configuration tools allow you to select channel 10 (default) or 11 on the
HP Jetdirect wireless print server. This channel is only used by the print server to broadcast its Network
Name (SSID) if it fails to detect and join an existing wireless network. If it is able to join a network, it will
reconfigure its channel to the one used by the network.
The HP Jetdirect configuration page will identify the network channel actually being used on a network.
It does not show the broadcast channel used when a network is not detected.
Unable to use the HP Install Network Printer Wizard
The HP Install Network Printer Wizard (Windows) is used to configure the wireless network connection
settings to access your network.
If you are unable to use this wizard, refer to other options described in the HP Jetdirect Print Servers
Administrator's Guide for this print server model, supplied on the HP Jetdirect CD-ROM. Other tools
available include:
●
the HP embedded Web server
●
Telnet
NOTE:
The configurable parameters available through these optional tools may be limited.
Improve reception and performance
Wireless LAN radio signals can penetrate many indoor structures and can reflect around obstacles.
However, wireless communication range and performance depends on a variety of factors, including
the number of users, the quality and physical placement of the wireless hardware, and the sources of
radio signal interference (for example, microwave ovens and cordless telephones use similar
frequencies that may interfere with wireless LAN signals). In general, the HP Jetdirect wireless print
server data transfer rates will decrease with increasing distance, obstructions and interference.
For these symptoms
●
Wireless status light is amber.
●
The signal strength is poor or marginal.
●
Print jobs are excessively slow.
32
Chapter 5 Troubleshooting
for more information.
Improve reception and performance
ENWW
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Troubleshooting
