Troubleshooting - Acer 710TE - Extensa - PII 233 MHz Service Manual

Troubleshooting

Use the following procedure as a guide for computer problems.
Note: The diagnostic tests are intended to test only Acer products. Non-
Acer products, prototype cards, or modified options can give false
errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the
diagnostic test or by repeating the same operation.
Note: To run the diagnostics, refer to "Running the Diagnostics".
3. Use the following table with the verified symptom to determine which page
to go to. Search the symptoms column, and find the description that best
matches your symptom; then go to the page shown in the "Go To" column.
Symptoms (Verified)
Power failure. (The power indicator
does not go on or stay on.)
POST does not complete. No beep or
error codes are
indicated.
POST beeps, but no error codes are
displayed.
POST detected an error and displayed
numeric error codes.
The diagnostic test detected an error
and displayed a Spare Part code.
The configuration is not the same as
the installed devices.
Other symptoms (such as LCD display
problems).
Symptoms cannot be re-created
(intermittent problems).
Chapter 4
C h a p t e r 4
Go To
"Power Systems Checkout".
"Symptom-to-Spare Part Index", and
then use the No Beep Symptoms table.
"Symptom-to-Spare Part Index", and
then use the Beep Symptoms table.
"Symptom-to-Spare Part Index", and
then use the Numeric Error Codes
table.
"Running the Diagnostics".
"Checking the Installed Devices List".
"Symptom-to-Spare Part Index", and
then use the Other Symptoms table.
Use the customer-reported
symptoms and go to "Symptom-to-
Spare Part Index".
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