Eizo L985 EX User Manual page 39

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Problems Points to check with possible solutions
Check that the USB cable is correctly connected.
20. USB function cannot be setup.
Check that the PC and OS are USB compliant. (For
verification of USB support, consult the
manufacturer of each system.)
Check the PC's BIOS setting for USB. (For details,
refer to the manual of the PC.)
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6. TROUBLESHOOTING