Others; Error Message - Konica Minolta bizhub C220 User Manual

15.2 Cannot configure the settings/Cannot print according to the settings
Problem
Cannot punch.
The punch position is not as ex-
pected.
Combination fails; pages are not
combined, but are printed sepa-
rately.
The overlay is not printed prop-
erly.
Garbled characters are detect-
ed when printing.
Images are not printed properly.
Paper is not fed from the speci-
fied paper source.
The user authentication or ac-
count track setting field is
grayed out and cannot be spec-
ified.
15.2.2

Others

Problem
Cannot install the printer driver.
15.2.3

Error message

Message
Cannot connect to the network
bizhub C360/C280/C220
Possible Cause
Printed pages may be fed out
without being punched if the pa-
per is loaded into the paper
source with an incorrect orienta-
tion.
The orientation setting is not
correct.
Originals having different orien-
tations are combined.
Memory of the computer may
be insufficient.
Overlay data was created in col-
or.
It may be impossible to obtain
any outline image from the OS.
Memory of the computer may
be insufficient.
Paper will not be fed from the
specified paper source if that
paper source is loaded with pa-
per of a different size or orienta-
tion.
User authentication or account
track may be disabled on the
Windows printer driver.
Possible Cause
It has already been installed in
Windows Vista/Server 2008 as a
printer compatible with the Web
service print function.
Cause and remedy
A connection to the network was not able to be established. Make
sure that the network cable is correctly connected. In addition, make
sure that [Network Settings] in [Administrator Settings] have been cor-
rectly configured.
Remedy
Check the orientation setting.
Check the punching position in
the printer driver settings.
Align the orientations of the origi-
nal.
Simplify the overlay to reduce the
data size.
For color overlay data, the overlay
is printed in color even if Gray
Scale is selected with the PCL
driver.
If garbled characters are detected
while printing data using the PCL
driver, set download fonts to bit-
map fonts, and set printer fonts to
OFF.
Simplify the images to reduce the
data size.
Load the paper of the appropriate
size and orientation into the de-
sired paper source.
In the [Configure] tab, enable user
authentication or account track.
Remedy
If you try to install a printer driver
in Windows Vista/Server 2008 by
use of the Web service print func-
tion, it is recognized as installed
before the actual installation is
completed. Uninstall the printer in
the [Network] Window, and then
install it again.
15
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