Print Quality Problems; Where To Get Help; Epson Technical Support - Epson WorkForce WF-M1560 Manual Rapide

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If you connected a telephone or answering machine, make sure it is connected to the
port. Do not use a phone line splitter.
EXT.
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If you connected an answering machine, set the product to pick up on a higher
number of rings than the answering machine. See page 18.

Print Quality Problems

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Make sure your paper is loaded printable side up (usually the whiter, brighter, or
glossy side).
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For the best print quality, use EPSON papers (see page 4) and genuine EPSON ink
cartridges (see page 23).
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Make sure the type of paper you loaded matches the paper type setting on the control
panel or in your printer software (see page 12).
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If you notice light or dark bands across your printouts or they are too faint, run a
nozzle check (see page 21) to see if the print head needs cleaning.
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If you notice jagged vertical lines, you may need to align the print head. See the online
User's Guide for instructions.
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The ink cartridge may be low on ink. Check your cartridge level (see page 22) and
replace the cartridge, if necessary (see page 24).
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Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do
not spray glass cleaner directly on the glass.

Where to Get Help

Epson Technical Support

Internet Support
Visit epson.com/support (U.S.) or epson.ca/support (Canada) where you can download
drivers, view manuals, get FAQs, or e-mail Epson.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
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Product name (WF-M1560)
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Product serial number (located on the back of the product and under the scanner)
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Proof of purchase (such as a store receipt) and date of purchase
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Computer configuration
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Description of the problem
Where to Get Help
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