Oki OKIOFFICE84 User Handbook Manual
Oki OKIOFFICE84 User Handbook Manual

Oki OKIOFFICE84 User Handbook Manual

Multifunction printer
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Summary of Contents for Oki OKIOFFICE84

  • Page 1 User’s Handbook...
  • Page 2: Year 2000 Compliance

    Year 2000 Compliance Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Okidata All products currently sold by Okidata are Year 2000 assumes no responsibility for the results of errors beyond its compliant.
  • Page 3 Conformité An 2000 Adaptado para o Ano 2000 Tous les produits présentement vendus par Okidata sont Todos os produtos atualmente vendidos pela Okidata são conformes à l’an 2000. Chaque produit incorpore une Adaptados para o Ano 2000. Todos os produtos contêm technologie de l’information qui traite précisément les tecnologia de informação que processa com precisão a data e données de date et d’heure entre les années 1999 et 2000, et...
  • Page 4: Table Of Contents

    What You Should Receive ..........14 Contents Installing the Paper Trays ..........15 Removing the Protective Sheet........16 Installing the Toner Cartridge ........17 Introduction ...............1 Connecting to the Telephone Line ........ 18 Multifunction Features ........... 1 Installing the External Optional Handset ...... 19 Fax Features ..............
  • Page 5 Multifunction PC Operation........28 Power Failures and Memory ......... 37 Faxing from your PC ............ 28 Using Voice Request ............. 37 Programming Your One Touch Directory .....39 Printing ................. 28 Copying ................ 29 One Touch Keys ............39 Scanning ............... 30 One Touch Parameters ..........
  • Page 6 Sending a Confidential Fax ........52 Dial Parameter Settings List ........64 Sending Documents Requested by Another Fax Changing Your Dial Parameter Settings ....65 Reports..............67 Machine (Polling Transmission) ........53 Dialing Another Fax Machine to Request Understanding Reports ..........67 Documents (Polling Reception) ........
  • Page 7 Maintenance .............79 Replacing the Toner Cartridge ........79 Replacing the Image Drum ........... 83 Resetting the Drum Counter ......... 84 Consumables and Replacement Parts ......85 Supplies ................. 85 Shipping Your MFP ............85 Service and Support ..........86 Your Sales and Service Dealer ........86 Customer Support Professionals .......
  • Page 8: Introduction

    Fax Features Introduction Your OKIOFFICE also includes the following fax features: Overview 10 One Touch keys for automatic, single-key dialing of pre-programmed telephone numbers. Welcome to the new generation of multifunction printers (MFPs)! The OKIOFFICE 84 MFP combines printing, faxing, 70 Auto Dial numbers for automatic dialing of additional scanning, and copying capabilities with Okidata’s high- pre-programmed telephone numbers.
  • Page 9: Jetsuitepro Software

    Advanced memory transmission and reception features, Printing: configure printing features, print files directly including automatic reception into memory. to your MFP. A search feature to allow you to look for pre- Scan: scan pages from your MFP directly to your programmed telephone numbers by name.
  • Page 10: A Look At The Components And Control Panel

    A Look at the Components Components and Overview Paper Tray/Copy Stacker Control Panel Load up to 100 sheets of paper into this tray. Up to 30 printed pages stack on the tray. Document Tray Holds original documents that are to be scanned, copied, or faxed—up to 20 pages.
  • Page 11 Components PC Connector Plug the computer cable into this connector. Line Terminal Terminal for connecting to an incoming telephone line. TEL Terminal Terminal for connecting to an optional handset or external telephone line. 10 AC Power Inlet Plug the supplied AC power cord into this inlet. 11 Power Switch Handbook...
  • Page 12 Components 12 LED Printhead This black bar writes received or copies images onto the image drum. Clean this bar each time you change the toner cartridge. 13 Image Drum Cartridge The image drum cartridge contains the green photosensitive drum, which receives images from the LED printhead and transfers them to the printing paper.
  • Page 13: Control Panel

    Control Panel Handbook...
  • Page 14: Control Panel Keys And Indicators

    Control Panel Keys and Indicators Hyphen Key: When programming One Touch keys and Auto Dial telephone numbers, use this key to notify your LCD Display Panel: Refer to this display for machine to wait for the outside or international line to instructions and information while your MFP is become available before it proceeds with dialing the rest performing operations or while you are programming.
  • Page 15 Redial Key: Press to manually redial the last number 12 Stop Key: This key cancels the operation currently in dialed on your MFP. progress and turns off the Alarm indicator. After loading paper or installing a new toner cartridge, press to cancel Auto Dial Key: Auto Dial numbers are abbreviated alarm conditions after the condition has been corrected.
  • Page 16 16 Pause Key (One Touch key 10): Use this key on the One send a fax to all the locations in the group in one Touch keypad to enter automatic 3-second pauses in operation. See “Faxing to a Group.” dialing when programming telephone numbers. For 21 0/Unique Key: When dialing, use this key to enter a 0.
  • Page 17: The One Touch Keypad

    The One Touch Keypad Using the One Touch Keys for Selecting Functions and Programming Use the One Touch keys for selecting special transmission and reception functions, for obtaining reports, and for quick access to programming functions. To select a function, press the Select Function key, then press the corresponding One Touch key.
  • Page 18: Signal Tones

    Signal Tones 5/Polling Key: When a document is loaded in the document feeder, use this key to set your MFP to wait for another fax Your MFP emits sounds to inform you of specific conditions. machine to call and request the document to be sent (polling Key Select Tone: This is a short beep, which occurs each transmission).
  • Page 19: Setting Up Your Okioffice Mfp

    Setting Up Your Leave electronic adjustments to authorized service personnel OKIOFFICE MFP The LINE terminal connects your MFP to a standard Overview telephone line. To avoid damage to your telephone system or to the MFP, do not plug your MFP into anything other To install your new OKIOFFICE MFP, follow the instructions than a standard RJ-11C jack.
  • Page 20: Operation And Maintenance

    Operation and Maintenance Exercise care when removing the toner cartridge. Do not let it touch your clothing or porous materials. The toner Use a dry cloth to clean the control panel and the main powder causes permanent stains. body of the unit. Small amounts of toner spilled on skin or clothing can be Aside from the instructions specifically mentioned in this readily removed with soap and cold water.
  • Page 21: Where To Install Your Okioffice Mfp

    Where to Install Your OKIOFFICE MFP 11 JetSuite Pro Software CD-ROM Place your OKIOFFICE MFP in a dust-free location away 12 JetSuite Pro User’s Guide from direct sunlight. If any items are missing, contact Okidata immediately. Allow several inches on each side of the MFP to ensure Keep your packing materials and carton in case you adequate ventilation.
  • Page 22: Installing The Paper Trays

    Installing the Paper Trays 3 Install the document stacker. 1 Install the paper tray/copy stacker. 2 Install the document tray. Handbook...
  • Page 23: Removing The Protective Sheet

    Removing the Protective Sheet 3 Grasp the protective sheet and pull it out. 1 Open the top cover and front panel. 2 Move aside the protective sheet and grasp the image drum. 4 Slide the image drum back into place, aligning it under the Firmly lift up to disengage the image drum, then lift it out.
  • Page 24: Installing The Toner Cartridge

    Installing the Toner Cartridge 3 Insert the left side of the toner cartridge into the toner well, placing it under the tab (a). 1 Lift out the toner well cover and discard. Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous 4 Lower the right side down into the toner well.
  • Page 25: Connecting To The Telephone Line

    Connecting to the Telephone Line 5 Push the lock lever forward until it stops. 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 2 Insert the other end into your wall telephone jack. 6 Close the cover and front panel.
  • Page 26: Installing The External Optional Handset

    Installing the External Optional Handset The two TEL jacks are provided to allow you to connect both an external handset and an answering If you purchased an external handset option with your machine. OKIOFFICE MFP, follow these instructions to install it. 1 Plug end of the handset cord into the handset and the other end into the jack on the front of the cradle.
  • Page 27: Connecting To Your Computer

    Connecting Power To connect both an answering machine and a telephone: 1 Plug the power cord into the back of the unit. 1 Connect your answering machine to your MFP. 2 Plug your external telephone’s cord into the telephone jack on your answering machine.
  • Page 28: Loading Paper

    Loading Paper 2 Remove the paper from its wrapper (up to 100 sheets). Note the “print side” notice printed on the label. Fan the Your OKIOFFICE can hold up to 100 sheets of standard- paper. weight (20 lb.) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or 3 Insert paper into the paper tray gently, print side down.
  • Page 29: Setting Basic Features

    Setting the Answering Mode Setting Basic Set the answering mode based on how you want your MFP to Features Overview answer calls and what telephone equipment is connected to it. Choose the mode that best fits your needs: Setting the Date and Time Follow these instructions to set the time and date on your OKIOFFICE MFP: Press the Select Function key.
  • Page 30: Telephone/Fax Mode [T/F]

    Telephone/Fax mode [T/F] Memory Reception mode [MEM] Incoming calls are a mix of fax and telephone calls. Received data is not printed but is stored into memory, even if there is fax paper on which to print. In this mode your MFP detects if the incoming call is a fax or a voice call.
  • Page 31: Setting The Fax Identification

    Setting the Fax Identification Call Back Number Fax machines must identify the sender and the telephone The Call Back Number is a telephone number (not a fax number of the sender on each page of every fax sent. number) which the operator of the remote machine can use to reach you.
  • Page 32: Setting The Language

    Press the Start key to save your entry. Press the Start key to save your entry. The display shows Enter your Sender ID, This is a descriptive title up to 32 characters long. Refer to the following instructions: NO=<CALL BACK NO.>. To Do This Enter numbers Numeric keypad (press once)
  • Page 33: Connecting To A Pbx

    FUNCTION NO. [ ]. Press the Select Function key. Press the 9/User Program One Touch key. Using the numeric keypad, enter 14. This display shows On the numeric keypad, press 2. The display shows USER LANGUAGE. 2:DIAL PARAMETER. Press the No key to switch to the other installed Press the Yes key until the display shows...
  • Page 34 Press the Space One Touch key until the display changes YES < > NO < >. 10 Press the Yes key. 11 Press the Select Function key to finish. Keep in mind that all of the outside telephone numbers you program into your MFP have to begin with your PBX’s access digit.
  • Page 35: Multifunction Pc Operation

    Printing Multifunction PC When connected to your computer, OKIOFFICE Operation Overview functions much like any normal printer. For details on the print function, see the Printing chapter in JetSuite Pro User’s Guide. Your OKIOFFICE is a fully integrated desktop multifunction Windows printer (MFP) for printing, faxing, copying and scanning.
  • Page 36: Copying

    2 Issue the command to print through your application. The If you want to make just one copy, you are finished. Your paper pulls in for printing. MFP pauses briefly, then begins copying. 3 If you are printing multiple pages, insert additional pages 3 To make multiple copies, enter the number of copies you when prompted by the software.
  • Page 37: Scanning

    Scanning Cleaning, straightening, and rotating of scanned documents. Converting of text using Optical Character You can use your MFP with JetSuite Pro to scan a Recognition (OCR). document into a file where it can be edited, stored, Saving in a standard format for use in other printed, copied or faxed.
  • Page 38: Basic Faxing Operations

    If you are not sure how a document will fax, first make a Basic Faxing copy on your MFP (load the document face down and press the Copy key). Operations Overview If your documents are heavily bent, creased or torn, make a copy on a photocopier and send the copy instead.
  • Page 39: Loading Documents

    When loading multiple-page documents, do not load 1 Adjust the document guides to the width of the paper you paper that is thinner than 0.003 (0.08 mm) or thicker than are using. 0.005 (0.13 mm). For single documents, do not load paper that is thinner than 0.002 (0.06 mm) or thicker than 0.006 (0.15 mm).
  • Page 40: Sending A Fax To A Single Location

    Sending a Fax to a Single Location 3 Your MFP grips the documents, and pulls the bottom page into the machine. 1 Load your documents. If necessary, use the Transmit Resolution or Yes key to set the resolution of your document. 2 Select a location.
  • Page 41: Search Key Dialing

    The table below explains some of the messages you may see When selecting locations, press the Search key. The during a typical fax transmission. display shows ENTER 1-ST CHAR. Message Explanation (location) The remote location’s Personal ID, Repeatedly press the search key to look through the entire TSI/CSI, Location ID or the list of locations in alphabetical order, or locate the letter telephone number you entered will...
  • Page 42: Real-Time Dialing

    Confirming Results As memory begins to empty, scanning resumes. Memory cannot “overflow,” requiring you to reload the document. After transmission, press the Copy key once (with no documents loaded) to see a report confirming your If you want to turn off this feature, see “Changing Your transmission on your MFP’s display.
  • Page 43: Receiving Faxes In Memory

    When your telephone or MFP rings, pick up the telephone b Print out Operation handset. If a person is on the line, carry on your Messages stored in memory can also be printed out using conversation. the following process: If a remote fax machine is on the line, or if a person wishes Press the Select Function key.
  • Page 44: Canceling Messages Stored In Memory

    key. The display shows CANCEL? If your MFP has received a message in memory because toner is low, MSG. IN MEMORY appears on the display. 3 Press the Yes key to erase the message from your MFP’s memory. To print out the message stored in memory, do the following: Power Failures and Memory 1 Press the Select Function key.
  • Page 45 can answer a voice request only after all pages have been transmitted. If you are receiving a fax, you can answer a voice request after reception of each page. You know that the person on the other fax machine has issued a voice request when you hear a warbling tone.
  • Page 46: Programming Your One Touch Directory

    Press the Select Function key. Programming Your Press the 8/Location Program One Touch key. The display shows LOCATION PROGRAMMING. One Touch Directory Overview Press a One Touch key to program. The display briefly shows NO=<FAX NO.>, Faxing is easier when you program frequently used fax ID=<LOCATION ID>...
  • Page 47: One Touch Parameters

    Enter the Location ID. This is a descriptive title up to 15 Press the Start key. The display shows NO=<OR characters long. Refer to the instructions below. LOCATION>. Enter the alternate fax number. Refer to the instructions following Step 5. To Do This 10 Press the Start key to finish programming the One Touch Enter numbers...
  • Page 48: Locating Unassigned One Touch Or Auto Dial Numbers41

    Locating Unassigned One Touch or Auto Using the numeric keypad, enter 28. The display shows 28:ONE TOUCH PARAM. Dial Numbers Press the One Touch key for the location whose settings You can also use the Search key to search for unassigned One you want to change.
  • Page 49 part of the number unprogrammed and enter it manually on the numeric keypad). To use a chain dial number: Select the One Touch key or Auto Dial number programmed with the first part of the chain dial number. The display shows: PRESS OT/AD/SRCH KEY. Select the One Touch key or Auto Dial number programmed with the second part of the chain dial number.
  • Page 50: Programming Your Auto Dial Directory

    To Do This Programming Your Enter numbers Numeric keypad (press once) Auto Dial Directory Enter spaces Space One Touch key Overview Enter Hyphens (-) Hyphen key Enter pauses (i.e., to wait for Pause key Your MFP has 70 Auto Dial numbers available for quick, two- long distance or outside lines) digit selection and dialing.
  • Page 51 Enter a unique character Press the Oper/Unique key repeatedly until the character you want appears. The following characters are available: ! # & ‘ ( ) * + , - . / : ; = ? ä ß ñ ö ü Æ Å...
  • Page 52: Sending A Fax To Multiple

    To Select Using Do This Sending a Fax to A One Touch key Press the One Touch key. An Auto Dial number Press the Auto Dial key, then enter Multiple Locations Overview the two digit Auto Dial number on the numeric keypad. (Broadcasting) A group Using the numeric keypad, press...
  • Page 53 prints. Or, Press the No key to skip printing the report. CHECK LOCATIONS YES (START) displays. Press the Start key. Each entry displays. Press the Start key to accept each entry or press the NO key to delete a location. When all the entries have been displayed and CHECK LOCATIONS displays again, press the NO key.
  • Page 54: Faxing To A Group

    The display shows the number of your current group and SELECT LOC.(S). You can now add a location to your group (or delete a location from it). Refer to the Faxing to a Group Overview instructions below. To Do This Once you have programmed some One Touch keys or Auto Dial numbers, you can use these programmed locations to Add a One Touch location...
  • Page 55: Sending A Fax To A Group

    After you have completed your selection (by pressing To see a list of the groups and the locations within each ), the display shows SELECT LOC. again. or No group, print a Telephone Directory. To do this: Continue to add or delete locations from your group. Each group can contain up to a maximum of all of the Press the Select Function key.
  • Page 56: Advanced Operations

    Sending a Delayed Fax from the Document Advanced Feeder Load your documents. Operations Overview Press the Select Function key. Press the 1/Delayed TX One Touch key. The display shows DELAYED TX and today’s date. Sending a Fax at a Later Date Press the Yes key to accept today’s date and go to step and Time...
  • Page 57: Sending A Delayed Fax From Memory

    Canceling a Delayed Transmission To Select Using Do This To cancel a delayed transmission from the document feeder A One Touch key Press the One Touch key. or from memory before it has been sent, follow the An Auto Dial number Press the Auto Dial key, then enter instructions below.
  • Page 58: Creating A Confidential Mailbox

    Creating a Confidential Mailbox Changing Your Password or Closing a Mailbox Press the Select Function key. If you want to change the password of an existing mailbox, or Press the 9/User Program One Touch key. The display shows 1: FUNC. PROGRAMMING. if you want to delete one, follow the instructions below.
  • Page 59: Sending A Confidential Fax

    If the message, ILLEGAL OPERATION displays, the Select a location. Refer to the instructions below. mailbox is not empty. Print out any message in the mailbox before you change its password. To Select Using Do This A One Touch key Press the One Touch key.
  • Page 60: Sending Documents Requested By Another Fax Machine (Polling Transmission)

    Sending Documents Requested by With Bulletin Polling, the scanned document is stored in memory until you delete it. You can therefore conduct Another Fax Machine (Polling polling transmission as many times as you want. Also, Transmission) when using a box number, the remote fax must also be equipped with a box function.
  • Page 61: Relay Broadcasting

    To Select Using Do This you can program your MFP to initiate a relay broadcast, obtain the following information from the operator of the fax A One Touch key Press the One Touch key. machine you intend to use as a relay key station: An Auto Dial number Press the Auto Dial key, then enter the two-digit...
  • Page 62: Initiating A Relay Broadcast

    Initiating a Relay Broadcast Auto Dial number on the numeric keypad. Load your documents. A group Using the numeric Press the Select Function key. keypad, press the # key, Press the 4/Relay Initiate TX One Touch key. The then enter the number of display shows RELAY PASSWORD.
  • Page 63: Restricted Access

    On the numeric keypad, press 7. The display shows Limit both transmission and reception (T/R) 7:RESTRICT ID PRG. No limitations on transmission or reception (OFF) key. The display shows DEPARTMENT Press the Yes To use the closed network function, follow the instructions NO.
  • Page 64: What You Can Do While Sending A Fax

    What You Can Do While Sending a Fax After your MFP has finished scanning a document into memory and while it is transmitting from memory, you can: • Load another document and prepare it for transmission. You can continue to load documents as long as memory is available.
  • Page 65: Using Your Okioffice Mfp For Copying

    Using the Manual Paper Feeder Your MFP’s manual paper feeder allows you to make copies Using Your OKIOFFICE on a different type of paper than you normally keep in the Overview paper tray. To make copies using the manual paper feeder, MFP for Copying follow the instructions below.
  • Page 66: Customizing Features And Operations

    Customizing User Function Settings Features and User function settings allow you to customize the general Overview operation of your MFP. Refer to User Function Settings List Operations to determine which settings you may need to change, then refer to “Changing Your User Function Settings” to make the change.
  • Page 67 4 IMAGE IN MCF: When a message confirmation is keys or Auto Dial numbers. Using this function, you can printed, this function adds a portion of the first page your set up a closed network of fax machines. If you do not MFP transmitted.
  • Page 68 automatically switches back to facsimile mode to allow 14 USER LANGUAGE: This function allows you to switch the calling party to send function controls how long your between the two languages programmed into your MFP. MFP waits before switching back to fax mode. Available English and French, Spanish, or Portuguese.
  • Page 69 from the document feeder). Available settings are memory 22 NO TONER MEM RX: With this function turned on, and Feeder. your MFP will automatically receive and store messages in its memory when it is low on toner. When turned off, messages will print even if toner is low or empty.
  • Page 70: Changing Your User Function Settings

    Changing Your User Function Settings 26 RESTRICT ACCESS: Select whether or not you want restricted access. Turning on this function renders your 1 Press the Select Function key. restricted ID registration active. Available settings are on 2 Press the 9/User Program One Touch key. The display and off.
  • Page 71: Setting Your Mfp's Distinctive Ring

    Setting Your MFP’s Distinctive Ring Dial Parameter Settings 1 Press the Select Function key. These functions allow you to control the way your MFP dials telephone numbers. Refer to Dial Parameter Settings List to 2 Press the 9/User Program One Touch key. The display determine which settings you may need to change, then refer shows 1:FUNC.
  • Page 72: Changing Your Dial Parameter Settings

    BUSY TONE DETECT: This function allows your MFP to PBX LINE: Turn this function on if your MFP is connected detect a busy tone when sending a fax. Available settings are to a PBX. Once this function has been turned on and the on and off.
  • Page 73 Changing Your Dial Parameter Settings 1 Press the Select Function key. 2 Press the 9/User Program One Touch key. 3 On the numeric keypad, press 2. The display shows 2:DIAL PARAMETER. 4 Press the Yes key until the display shows the dial parameter MH ONLY: This function controls the type of compression method your MFP uses during...
  • Page 74: Reports

    number of the location are printed. For receptions, the MFP’s personal ID or its telephone number are printed.) The communication mode used for each transmission or Reports Overview reception. The number of pages sent or received. The result of each communication. The department ID entered for the communication (if this Understanding Reports function is turned on).
  • Page 75: Confidential Reception Report

    Broadcast Confirmation Report The communication mode used for each transmission or reception. Use this report to confirm the results of a multiple-location The number of pages sent or received. transmission (or broadcast). Information provided on this The result of each communication. report includes: Service codes.
  • Page 76: Configuration Report

    The Location ID or telephone number of the fax machine The One Touch Parameter settings for each One Touch key you were communicating with (DISTANT STATION ID). (PRM. ECHO). The communication mode used. A listing of all of the One Touch keys and Auto Dial codes The number of pages sent or received.
  • Page 77: Codes Used In Reports

    Codes Used in Reports S_JAM A document jam occurred in the sending fax machine. Result Codes STOP The Stop key was pressed, ending Result codes indicate the results of communications. the communication session. Code Description BUSY The other machine’s line was busy or there Communication Codes was no answer.
  • Page 78: Problem Solving

    If you are experiencing frequent paper jams, it may be due to the type of paper you are using. For best results, select a paper which has been developed specifically for Problem Solving Overview photocopying or laser printing. Be sure to fan the paper before loading it into your paper tray.
  • Page 79: Printing A Cleaning Page

    Warning: Never expose the image drum cartridge to 5 Close the top cover. light for more than 5 minutes. Never expose the image 6 Close the control panel, then press down until it snaps drum cartridge to direct sunlight. Always hold the into place.
  • Page 80: Display Panel Messages

    Display Panel Messages PAPER OUT/JAM: FAX CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the This section lists the status and error messages that may printer. Or, paper may be jammed inside the printing appear on your machine’s display panel, and explains what mechanism under the image drum.
  • Page 81 Toner low: Toner is running low in the toner cartridge. Important : When you turn off your MFP, any received Replace the cartridge as soon as possible. When you close faxes or delayed transmission faxes in memory are the cover after replacing the toner cartridge, the message erased.
  • Page 82: Reading The Print Counters

    Reading the Print Counters The display is blank. Check the power cord to make sure that it is firmly plugged Your OKIOFFICE keeps track of the number of pages it has in and verify that the power switch is in the ON position. printed or scanned.
  • Page 83 Make sure that your telephone line (not your external If you have to dial a prefix number to get an outside line, telephone or handset) is connected to the LINE outlet on the or if you are dialing internationally, you may need to enter back of your MFP.
  • Page 84 You keep getting reports you do not want. your MFP has the Auto Start feature turned off, you have to press the Start key before dialing will begin, see the Check your user function settings and turn off the reports you “Customizing Features and Operations”...
  • Page 85 You set your MFP for delayed transmission but it did not send. ring response user function setting. See the “Customizing Features and Operations” section. Check the display to make sure that you have set your MFP’s clock to the correct time. See “Setting the Clock” in the Installation chapter.
  • Page 86: Maintenance

    If the print density does not improve, replace the toner cartridge. When your MFP’s display shows CHANGE DRUM, replace the image drum unit. Maintenance Overview Warning: Be careful when handling the toner cartridge. Do not let toner spill on your clothing or other porous materials.
  • Page 87 2 Grasp the control panel. Pull upward and toward you until Warning: Be careful when handling the toner cartridge. it releases. Swing the control panel up and out of the way. Do not let toner spill onto your clothing or other porous materials.
  • Page 88 5 Insert the left side of the toner cartridge into the toner 6 Lower the right side down into the toner well. well, placing it under the tab (a). 7 Push the lock lever forward until it stops. Handbook...
  • Page 89 8 Using the cleaning wipe provided with your new toner 9 Close the cover and front panel. Press down on the top cartridge, gently wipe back and forth across the full length cover to make sure it is firmly closed. of the LED array.
  • Page 90: Replacing The Image Drum

    Replacing the Image Drum 1 Lift the top cover and swing it out of the way. If the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your MFP displays a CHANGE DRUM message, your MFP needs a new image drum unit.
  • Page 91: Resetting The Drum Counter

    3 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new drum cartridge, and discard it. 5 Install a new toner cartridge. Follow Steps 3-7 in “Replacing the Toner Cartridge”...
  • Page 92: Consumables And Replacement Parts

    Consumables and Replacement Parts Shipping Your MFP Before you order, have the correct part number and When shipping the MFP once it is in use, please follow the description of the item. re-packaging procedure below: Consult the dealer where you purchased your OKIOFFICE 1 Remove the image drum unit with toner cartridge.
  • Page 93: Service And Support

    Customer Support Professionals 1-800-OKIDATA (1-800-654-3282) Service and Support Overview Toll Free in the U.S. and Canada This information is valid for the United States and Our Customer Support staff is available 24 hours a day, 7 Canada only. days a week. Please be sure that you are calling from a telephone close to your MFP so you can describe your Okidata is firmly committed to the satisfaction of our problem accurately.
  • Page 94: The Okidata Customer Information System

    The Okidata Customer Information Okidata on the Internet System For the latest product and technical support information, visit the Okidata Web site: 1-800-OKIDATA (1-800-654-3282) http://www.okidata.com For quick Answers to commonly-asked question, the Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week.
  • Page 95: Index

    Communication Codes in Reports 70 Communication Error 76 Confidential Fax Index Overview Creating a mailbox 51 Mailbox password 51 Sending 52 Confidential TX key 10 Alarm indicator 8 Consumables 85 Answering Mode Copies Changing 23 Making 29 Setting 22 Copy Key 8 Auto Dial Directory Copy Stacker 3 Programming 43...
  • Page 96 Sending from Feeder 49 Faxing Sending from Memory 50 Preparing Documents 31 Delayed TX key 10 Dial Parameters Changing 65 Group Settings 64 Faxing to 47, 48 Distinctive Ring 64 Programming 47 Document Jam 71 Removing locations 47 Document Stacker 3 Group Key 9 Document Tray 3 Documents...
  • Page 97 Programming 39 One Touch Keypad 9 Key Select Tone 11 One Touch Keys 39 One Touch Labels 9 One Touch Parameters 40 Language Setting 25 LCD Display Panel 7 Paper LED Printhead 5 Loading 21 Line Terminal 4 Paper Jam 71 Location Program Key 11 Paper Tray 3 Pause Key 9...
  • Page 98 Redial Key 8 Select Function Key 8 Redialing 35 Sender ID 24 Relay 54 Service Dealers 86 Relay Initiate TX Key 10 Shipping 85 Replacement Parts 85 Signal Tones 11 Report Print Key 11 Space Key 9 Reports 67 Start Key 8 Active Memory Files 67 Stop Key 8 Activity 67...
  • Page 99 Unassigned Auto Dial Numbers Locating 41 Unassigned Keys Locating 41 Unique Key 9 Unpacking 12, 14 Unsolicited Fax Messages 55 User Functions 59 Changing 63 Settings 59 User Program Key 11 Voice Request 37 Voice Request Key 7 Voice Request Tone 11 Yes key 7 Index...

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Okioffice 84

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