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Address or account changes
It's important that we have your most current information so we're able to
reach you for any reason. There are 3 ways to update your information:
• Online — Go to verizonwireless.com/contactus and follow these
instructions:
1. Select the appropriate choice from the drop-down menu in the
2.
3.
4.
• U.S. Mail — Use the change-of-address form on the back of your bill.
• Telephone — Call Customer Service at 1-800-922-0204 from any
phone (toll-free in the U.S.) or *611 and TALK from your wireless device
(airtime-free).
Billing options
Your service comes with a streamlined bill that you'll receive each month
at no additional cost. Your bill includes all applicable charges, but will not
contain any call details (e.g., date, time and wireless number called).
Detailed billing
Call details are available for free online at verizonwireless.com under My
Account. A monthly fee applies to receive call details on your paper bill.
Going paperless
You have the option of eliminating your paper bill and receiving
bill notification via e-mail. To eliminate your paper statement, or to
make manual or automatic bill payments, register for My Account at
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24
verizonwireless.com/myaccount and then select the quick link under the
Billing tab for "Go Paperless."
Send an E-mail section.
Fill out the online form.
Select "Topic" and "Subtopic" from the drop-down
menu.
Hit "Send" to submit e-mail.
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