AT&T E5827 User Manual

AT&T E5827 User Manual

5.8 ghz corded/cordless telephone/answering system with caller id/ call waiting
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User's manual
E5827
5.8 GHz corded/cordless
telephone/answering
system with caller ID/
call waiting

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Summary of Contents for AT&T E5827

  • Page 1 User's manual E5827 5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting...
  • Page 2 Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 55-57 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product.
  • Page 3 STOP! You must install and charge See page 7 the battery before using the for easy instructions. telephone. For customer service or product information, visit our web- site at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: •...
  • Page 4: Table Of Contents

    User's manual E5827 5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting Table of contents Getting started Answering system operation Quick reference guide .....2 Answering system operation ..37 Parts checklist ........4 Day & time announcements ..38 Telephone base installation ..5 Outgoing announcements ..
  • Page 5: Getting Started

    Getting started Quick reference guide Cordless handset SELECT DIR /VOLUME+ When phone is idle (not in use), Press to store a programming option press to display directory (pages 0-2), or to create a direc- entries (page 27). While entering tory entry in memory (page 25). letters in names, press to advance or press twice to enter space.
  • Page 6: Telephone Base

    Getting started Quick reference guide Telephone base CLEAR RINGER VOLUME: CONTRAST • : While using Adjust : Press to adjust menus, press to can- switch on side of base (off, low, screen contrast. cel an operation, or high). (page 4) exit the menu display.
  • Page 7: Parts Checklist

    Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following. The model number of your telephone can be found on the label located on the bottom of the telephone base.
  • Page 8: Telephone Base Installation

    Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat sur- face or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
  • Page 9 Getting started Telephone base installation Plug the small end of the larg- Plug one end of the Route cords through er power adapter into the power telephone line cord into slots. jack at the bottom of the tele- the telephone jack at the phone base.
  • Page 10: Battery Installation & Charging

    Getting started Battery installation & charging After installing the battery, you may be able to make or receive short calls. For best performance, place the handset in charger to charge for 6 hours before use. You can keep the battery charged by returning the handset to the charger after use.
  • Page 11: Wall Mounting

    Getting started Wall mounting The telephone base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment such as per- sonal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. .
  • Page 12: Belt Clip & Optional Headset

    Getting started Belt clip & optional headsett Install belt clip as shown below (if desired). To release belt clip from handset, lift one side of the belt clip out of the notch. Snap belt clip into notches on both sides of handset.
  • Page 13: Telephone Operation

    Telephone operation Handset settings You can change settings to program how the cordless handset works. • Press MENU , then use the CID/-VOLUME /CHAN or DIR /VOLUME+ buttons to scroll to the feature you want to change. Press SELECT to select the displayed item.
  • Page 14 Telephone operation Handset settings Set handset date and time The handset displays the date and time when idle. You can set the time manually, or you can allow it to be set automatically with incoming caller ID information. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (page 29).
  • Page 15 Telephone operation Handset settings Selectable handset ringer melodies This feature allows you to choose one of four ringing tones (-4) or turn the ringer off. Use the CID/-VOLUME or DIR /VOLUME+ button to hear an example of each ringer tone, then press SELECT to select the one you prefer.
  • Page 16: Base Settings

    Telephone operation Base settings You can change settings to program how the tele- phone base works. Follow the steps below to program the telephone base. To stop at any time, press CLEAR. If the telephone rings, programming stops automatically so you can answer the call. Telephone base language At this menu you can select the language used in all menus and screen displays.
  • Page 17 Telephone operation Base settings Base ringer volume The base ringer volume can be set to OFF, LOW, or HI, by adjusting the switch on the left side of the telephone base. This switch affects only the telephone base ringer volume, the handset ringer volume remains unchanged.
  • Page 18: Basic Cordless Handset Operation

    Telephone operation Basic cordless handset operation Making and answering calls To answer an incoming call, press PHONE/ FLASH (or any key except , CID/-VOLUME /CLEAR or DIR /VOLUME+). If you have caller ID service, the caller’s number and name will appear on the display screen after the first or second ring (see page 29 for caller ID features and options).
  • Page 19: Basic Base Operation

    Telephone operation Basic base operation Making and answering calls To answer a call, lift the corded handset, or press SPEAKER. If you have caller ID service, the call- er’s number and name will appear on the display screen after the first ring (see page 29 for caller ID features and options).
  • Page 20: Options While On Calls

    Telephone operation Options while on calls To adjust volume Press CID/-VOLUME or DIR /VOLUME+ buttons on the cordless handset or the VOLUME but- ton on the telephone base to adjust listening Volume volume. Flash Call waiting If you subscribe to a call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are /FLASH on the...
  • Page 21 Telephone operation Options while on calls Channel (cordless handset only) SCANNING... If a call is noisy, unclear or if words fade out, press MENU/ on the cordless handset to CHAN scan for a better communication channel between the handset and the telephone base. Temporary tone dialing If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by...
  • Page 22: Intercom Calls

    Telephone operation Intercom calls Intercom calls You can use the intercom feature to have con- versations between the handset and the tele- phone base. Press the INT/ button on the DELETE cordless handset or INTERCOM/ on the CID DEL telephone base. To answer an intercom page on a cordless hand- set, press INT/ .
  • Page 23 Telephone operation Intercom calls Intercom calls During a telephone conversation, you can intercom with the telephone base from a cordless handset, or to a cordless handset from the telephone base. To intercom a call from a cordless handset to the telephone base: •...
  • Page 24 Telephone operation Intercom calls Intercom calls To intercom a call from the telephone base to the cordless handset: • Press HOLD (if you are on the base speakerphone, this step is optional since the outside call will automatically be put on HOLD). NOTE: Before the inter- com call is answered, the per- •...
  • Page 25: Directories

    Directories Directories (handset and base) PAT WILLIAMS There are two separate directories, one on the 5551234 cordless handset and one on the telephone base. Each directory can store up to 30 entries. Each entry can contain a number up to 24 digits, and a name up to 5 letters.
  • Page 26: Speed Dialing

    Directories NOTE: The speed dial fea- Speed dialing (cordless handset only) ture occupies up to nine of the thirty memory locations in the On the handset, numbers called most frequently directory. For example, if there can be stored so that they can be dialed with only are only five speed dial entries, then up to 25 entries can be two button presses.
  • Page 27 Directories Speed dialing (cordless handset only) To call a speed dial number To use speed dialing, press and hold a dial pad button (-9). When you see the number and DIRECTORY name stored in that speed-dial location, press PHONE/ to dial. FLASH To edit or delete a speed dial number Press and hold a dial pad button (-9) to display...
  • Page 28: New Directory Entries

    Directories New directory entries NOTE: If all memory To create a directory entry locations are in use, an error tone will sound when you • Press MENU/ to begin programming. CHAN attempt to enter a number. This means the memory is •...
  • Page 29 Directories SELECT New directory entries ENTER NUMBER Use the dial pad to enter up to 24 digits. When the number is complete, press SELECT. Options while entering numbers: • Use DIR to advance to the next space to the right, or use CID then /DELETE on cordless /CID DEL on base to delete...
  • Page 30: Directory Search

    Directories Directory search DIRECTORY Follow the steps on the left to browse through the directory, or search to find a specific entry. You can press /CLEAR on the cordless handset (or CLEAR at the base) anytime to exit the directory. PAT WILLIAMS 5551234 To browse through the directory...
  • Page 31: To Dial Or Change An Entry

    Directories To dial or change an entry DIRECTORY You can make existing directory entries to speed dial entries if they are stored in the handset. You can also change names, numbers and the distinc- tive ringing settings, or erase entries, that are stored in the cordless handset or the telephone ADRM base.
  • Page 32: Caller Id Summary

    Caller ID summary Information about caller ID with call waiting CHRISTINE SMITH 908-555-0100 This product has a caller ID function with call waiting feature which works only with service 10:08 02/14 from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even when on another call.
  • Page 33 Caller ID operation Caller ID summary How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. CHRISTINE SMITH * Appears when a caller 908-555-0100 has made two or more consecutive calls.
  • Page 34 Caller ID operation Caller ID summary There are also occasions when other information or no information is displayed for various reasons: On-screen message Reason PRIVATE NAME Caller prefers to remain anony- mous. CHRISTINE SMITH PRIVATE CALLER Caller name and telephone number 908-555-0100 not revealed at caller's request.
  • Page 35: Caller Id Memory

    Caller ID operation Caller ID memory Memory capacity The telephone base and each cordless handset NOTES: . The call summary on the has its own directory, each can store up to 30 cordless handset and tele- caller ID records. These numbers are available for phone base are not shared.
  • Page 36 Caller ID operation Caller ID memory Dialing from the call summary • Press CID on the telephone base or on the cordless handset to activate the call summary. CID or DIR • Press on the telephone base or on the cordless handset to scroll to the desired number to be dialed.
  • Page 37 Caller ID operation Caller ID memory • Press SELECT to edit the telephone number. You can make any changes to the number by using CID then /CID DEL on the tel- INTERCOM DELETE on the cordless ephone base and INT/ handset to erase characters, or using the dial pad to enter new ones (see pages 25-26 for instruc- tions).
  • Page 38 Caller ID operation Caller ID memory Deleting all caller ID records • Press and hold /DELETE on the cordless hand- /CID DEL on the telephone base set or INTERCOM for two seconds or longer to clear all entries in the call summary. •...
  • Page 39: Call Waiting

    Caller ID operation Call waiting If you have subscribed to call waiting service from your local telephone company, you will hear a beep if there is an incoming call while you are already on the phone. The telephone number of the new incoming call will also be displayed on the screen.
  • Page 40: Answering System Operation

    Answering system operation Message capacity The answering system can record up to 95 mes- sages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 5 minutes. Messages will remain available for replay Message counter until you delete them.
  • Page 41: Day & Time Announcements

    Answering system operation Day & time announcements To set day and time Before playing each message, the answering sys- tem announces the day and time the message was received. Before using the answering system, follow the CLOCK Press steps on the left to set the day and time so mes- The system will announce the current clock setting, sages are dated correctly.
  • Page 42: Outgoing Announcements

    Answering system operation Outgoing announcements Outgoing announcements are the messages call- ers hear when calls are answered by the answering system. The telephone is pre-programmed with an announce- Press to stop E l a p s e d recording. recording ment.
  • Page 43: Changing Feature Options

    Answering system operation Changing feature options Menu features can be changed to program how the answering system operates. Press SETUP repeatedly to hear each feature. When you hear the feature SKIP or REPEAT then you want to modify press SETUP to change the setting. Press PLAY/ STOP confirm the setting and exit the menu.
  • Page 44: Message Playback

    Answering system operation Number of messages (or dur- ing playback, message num- Message playback ber currently playing). PLAY/ Press to hear messages. The system STOP announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first).
  • Page 45: Recording & Playing Memos

    Answering system operation Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for Elapsed Press someone else if other members of your household recording time...
  • Page 46: Message Counter Displays

    Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays No messages. 1-95 Number of messages/memos, or mes- sage number currently playing (flashes when there are new messages).
  • Page 47: Answering System Mode

    Answering system operation Answering system mode The answering system’s default factory setting is ON in order to answer and record messages. You can turn the answering system off, which disables the answering system from answering calls or recording incoming messages. ANSWER ON until the system announces To turn the answering system off...
  • Page 48: Remote Access

    Answering system operation Remote access A two-digit security code is required to access your Dial your telephone number answering system from any touch-tone telephone. from any touch-tone tele- phone. This code is 19 by default, see Changing feature options (page 40) to change it. When the system answers, enter the two-digit remote access code (19 unless...
  • Page 49: Appendix

    Appendix Display screen messages, lights & tones Screen display messages CONNECTING... The handset is waiting for a dial tone. ** RINGING ** There is a call coming in. CONNECTING . . . An intercom call has been initiat- ** PAGING ** ed.
  • Page 50: Alert Tones

    Appendix Display screen messages, lights & tones Alert tones “Beep-Beep...Beep-Beep...” Handset battery is low. Place (Double beep every five handset in charger to charge the seconds) battery. “Beep-Beep-Beep-Beep- Error tone (current operation has Beep” been unsuccessful; try again). (five quick beeps) “Beeeeeeeeep”...
  • Page 51: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones. att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone • Make sure the power cord is securely plugged in. does not work •...
  • Page 52 Appendix Troubleshooting • If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise. Noise from a television, radio or other appliance may cause the telephone to not dial out properly.
  • Page 53 Appendix Troubleshooting away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones. The batteries • Charge the battery in the cordless handset for at least 6 hours.
  • Page 54 Appendix Troubleshooting same problem, the problem is in your wiring or local serv- ice. Contact your local telephone company (charges may apply). • If you subscribe to DSL service and if you hear noise dur- ing conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the base telephone and the telephone line jack.
  • Page 55 Appendix Troubleshooting • Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away as possible from electronic devices wire- less routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, per- sonal computers, kitchen appliances and other cordless telephones.
  • Page 56 Appendix Troubleshooting T h e CHARGE • Clean the cordless handset and charging contacts on the charger each month using a pencil eraser or cloth. light is off • Make sure the power and line cords are plugged in correctly and securely.
  • Page 57 Appendix Troubleshooting System does • Make sure that the answering system is on (page 37). not answer • If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 40). after correct n u m b e r •...
  • Page 58: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 59 Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cord- less phone conversations could be intercepted by radio receiving equip- ment within range of the cordless handset.
  • Page 60: Save These Instructions

    Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. ™...
  • Page 61: Fcc Part 68 & Acta

    Appendix FCC Part 68 & ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 62 Appendix FCC Part 68 & ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emer- gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: •...
  • Page 63: Fcc Part 5

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 5 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 64: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replace- ment or warranty service, and all questions about this prod- uct should be directed to: In the United States of America call 1 (800) 222-3111 or visit www.telephones.att.com. In Canada dial 1 (866) 288-4268.
  • Page 65 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 66 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty;...
  • Page 67: Technical Specifications

    Appendix Technical specifications RF Frequency band 5863.8MHz — 5872.5MHz (Handset to base) RF frequency band 92.75MHz — 97.0MHz (Base to Handset) Channels Modulation Operating temperature 32°F — 22°F 0°C – 50°C Telephone base voltage 04 — 29 Vrms (AC voltage, 60Hz) Telephone vase voltage DC9V @500mA (DC adapter output)
  • Page 68: Index

    Appendix Index Alert tones, 47 Intercom calls, 9-2 Answering calls, 5-6 Indicator lights, 46 Answering system, 37 announcements, 39 Last number redial, 5-6 memos, 42 message playback, 4 remote access, 45 Making calls, 5-6 Memos, 42 Message playback, 4 Battery charging, 7 Message counter displays, 43 Battery installation, 7 Mute, 7...
  • Page 69: Remote Access Wallet Card

    Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line Call your phone number, then enter your two-digit access code (preset to 9). Action Remote command Play all messages ....
  • Page 70 www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 4 AT&T 09/07. 9-0008-040-00...

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