Page 1: Control Panel Buttons And Lights
Control Panel Buttons and Lights LF/FF button Paper Out light Tear Off (Font) lights** Feeds paper line by On when no paper is Flash when continuous paper is in the line when pressed loaded in the tear-off position; otherwise, the lights and released.
Page 2 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
Page 3: Table Of Contents
Contents Control Panel Buttons and Lights Getting to Know Your Printer Warnings, Cautions, and Notes......1 Important Safety Instructions .
Page 4 Chapter 2 Using the Printer Using the Control Panel ....... . . 2-2 Selecting a built-in font.
Page 5 Accessing EPSON Status Monitor 3....3-21 Using the EPSON Remote! Utility ......3-22 Installing EPSON Remote! .
Page 6 Command Lists......... A-16 EPSON ESC/P2 control codes......A-16 IBM 2390 Plus emulation control codes .
Page 7: Getting To Know Your Printer
High-speed printing of up to 300 cps (characters per second) at 10 cpi (characters per inch). Your printer comes packaged with the printer driver and other software, including the EPSON Status Monitor 3 utility for ® ® Microsoft Windows Me, 98, 95, 2000, or NT 4.0.
Page 8: Important Safety Instructions
Important Safety Instructions Read all of these safety instructions before using the printer. In addition, follow all warnings and instructions marked on the printer itself. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface.
Page 9: Print Head Caution Symbol
Unplug the printer and refer servicing to qualified personnel under the following conditions: If the power cord or plug is damaged. If liquid has entered the printer. iii. If the printer has been dropped or the cabinet damaged. iv. If the printer does not operate normally or exhibits a distinct change in performance.
Page 10: Energy Star ® Compliance
® NERGY ompliance ® As an NERGY partner, EPSON has determined that this product meets the NERGY ® guidelines for energy efficiency. ® The International NERGY Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal...
Page 11 Chapter 1 Setting Up the Printer Unpacking the Printer........1-2 Choosing a place for the printer.
Page 12: Unpacking The Printer
Unpacking the Printer Besides the items shown in the illustration below, the printer box should include an EPSON printer software CD-ROM and a Notice Sheet. Check that everything has been included in the package. printer paper supports paper-feed knob power cord...
Page 13: Choosing A Place For The Printer
You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future.
Page 14 Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. Use a grounded power outlet; do not use an adapter plug. If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 20 kg.
Page 15: Assembling The Printer
Assembling the Printer This section provides you with information on how to get your printer up and running. See “Printer Parts” on the last page of this manual for the names of the individual printer parts. Installing the paper-feed knob The first step in assembling the printer is installing the paper-feed knob.
Page 16: Attaching The Paper Supports
Attaching the paper supports You should install the paper supports before you begin using the printer. Follow these steps to attach the paper supports onto the printer: 1. Pull the paper guide backward. Raise it up, and then push it firmly until it fits in place.
Page 17: Installing Or Replacing The Ribbon Cartridge
3. Repeat step 2 for the other paper support. Installing or replacing the ribbon cartridge Before installing the ribbon cartridge, make sure that the printer is not plugged into an electrical outlet. Follow these steps to install or replace the ribbon cartridge: 1.
Page 18 2. Slide the print head to the middle of the printer. 3. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install. Setting Up the Printer...
Page 19 4. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 5. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide.
Page 20: Plugging In The Printer
6. Slide the print head from side to side to make sure it moves smoothly. 7. Reinstall and close the printer cover. When printing becomes faint, you need to replace the ribbon cartridge. To remove the old ribbon cartridge, first move the print head to the center of the printer.
Page 21: Running The Self Test
3. If the power cord is not attached to the printer, connect it to the AC inlet on the printer. 4. Plug the power cord into a properly grounded electrical outlet. Running the Self Test Use the built-in self test function to check that the printer is working properly.
Page 22 2. While holding down the LF/FF button, turn on the printer. 3. Slide the left edge guide until it locks in place at the guide mark. Next, adjust the right edge guide to match the width of your paper. 1-12 Setting Up the Printer...
Page 23 4. Slide a sheet of paper down firmly between the edge guides until it meets resistance. The printer loads the sheet automatically and begins printing the self test. 5. To stop printing temporarily, press the PAUSE button. 6. To end the self test, make sure the printer is not printing. Press LF/FF to eject the sheet;...
Page 24: Connecting The Printer To Your Computer
Connecting the Printer to Your Computer Your printer includes both an IEEE-1284-compatible parallel interface and an EIA-232D serial interface. Before you begin, place the printer upright, as shown below. (This makes it easier to connect the cable.) Connect your computer to the desired interface as described below.
Page 25 2. Plug the parallel cable connector securely into the printer’s parallel interface port. Squeeze the wire clips together until they lock in place on both sides of the connector. Note: If there is a ground wire at the end of the cable, attach it to the ground connector located to the right of the parallel interface port.
Page 26: Using The Serial Interface
Using the serial interface You need a serial cable that has a DB-25 male connector on the printer side to use the serial interface. Follow these steps to connect the printer to the computer using the serial interface: 1. Turn off both the computer and the printer. 2.
Page 27 Note: If there is a ground wire at the end of the cable, attach it to the ground connector located to the right of the serial interface port. 3. Plug the other end of the cable into the computer’s serial interface port and then tighten the screws on both sides of the connector.
Page 28: Installing The Printer Software
The printer driver is the software that runs, or “drives,” your printer. With it, you can make printer settings such as print quality, resolution, and paper size. EPSON Status Monitor 3 utility (Windows Me, 98, 95, 2000 or NT 4.0) The EPSON Status Monitor 3 utility notifies you of printer errors and displays printer status information.
Page 29: Installing The Software In Windows Me, 98, 95, 2000, Or
In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions. If you are using the floppy disk version of the EPSON software, make a backup copy of the EPSON printer software disk or disks before you begin installation.
Page 30: Installing The Software In Windows 3.1 Or Nt 3.5X
For information on opening and using the software, see Chapter 3 “Using the Printer Software”. After you install the printer driver on Windows Me, 98, 95, 2000 or NT 4.0, you can install the EPSON Status Monitor 3 utility program. See “About the EPSON Status Monitor 3 Utility”...
Page 31 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the EPSON printer software CD-ROM shipped with your printer in the CD-ROM drive. Note: If your system does not have a CD-ROM drive, you can make a floppy disk version from which to install the printer software.
Page 32: For Dos Programs
Choose the EPSON LQ-300+ printer at the appropriate step in the setup or installation procedure of your DOS application program. If the list in your application does not include the LQ-300+ printer,...
Page 33 Chapter 2 Using the Printer Using the Control Panel ........2-2 Selecting a built-in font .
Page 34: Using The Control Panel
Using the Control Panel You can control simple printer operations—such as line feeding, form feeding, loading and ejecting paper, and selecting fonts— with the buttons on the control panel. The control panel lights show the printer’s status. For information on the buttons and the lights on the control panel, see “Control Panel Buttons and Lights”...
Page 35: About Your Printer's Default Settings
About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setting mode. The following table lists the default settings and the options you can select in the Default Setting mode.
Page 36 Settings Options Packet mode Auto, Off Character table Italic, PC 437, PC 850, PC 437 Greek, PC 853, PC 855, PC 852, PC 857, PC 864, PC 866, PC 869, MAZOWIA, Code MJK, ISO 8859-7, ISO Latin 1T, Bulgaria, PC 774, Estonia, ISO 8859-2, PC 866 LAT, PC 866 UKR, PC APTEC, PC 708, PC 720, PC AR864, PC 860, PC 863, PC 865, PC 861, BRASCII,...
Page 37 Page length for tractor This setting allows you to set the page length (in inches) for continuous paper. Skip over perforation This feature is available only when continuous paper is selected. When you select On, the printer provides a one-inch (25,4 mm) margin between the last line printed on one page and the first line printed on the next page.
Page 38 When set to Auto, the printer analyzes the data and uses unidirectional printing only for lines which require vertical printing alignment. Software When you select ESC/P2, the printer operates in the EPSON ESC/P2 mode. When you select IBM 2390 Plus, the printer emulates an IBM printer. 0 slash The zero character has a slash ( ) when this feature is turned on.
Page 39 If your printer is connected to only one computer, select Parallel or Serial for the interface mode, depending on the interface you use. If your printer is connected to two computers, select Auto (automatic) to allow the printer to automatically switch between interfaces depending on which one is receiving data.
Page 40 Packet mode Select Auto to use the IEEE-1284.4 packet transfer mode. If packet transfer mode is unnecessary, or if you cannot connect, turn this off. Character table You can select from among 36 standard character tables. See “Character tables:” on page A-7 for more information on the tables.
Page 41: Changing Default Settings
A.G.M. (Alternate Graphic Mode) This setting is available only in the IBM 2390 Plus emulation mode. When A.G.M. is on, the printer can use some advanced graphics commands like those available in the ESC/P2 mode. Manual feed wait time This sets the amount of wait time between the time paper is inserted into the paper guide and when it is fed.
Page 42 If you use single sheets without an optional cut-sheet feeder, you need to feed a new sheet of paper each time the printer ejects a printed sheet. 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
Page 43: Printing On Continuous Paper
Note: Turn off the printer when it has finished printing. Printing on Continuous Paper Your printer can handle continuous paper from 101.6 mm to 254.0 mm wide. Depending on where you position the tractor, you can use it as a pull tractor or a push tractor. The following guidelines can help you decide where to position the tractor: Do you want to switch between printing on single sheets and continuous paper without removing the paper supply? Will...
Page 44 1. Make sure the printer is turned off. Remove the printer cover and the paper guide and place the paper-release lever in the continuous paper position. 2. Release the sprocket units by pulling the sprocket locks forward. 2-12 Using the Printer...
Page 45 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
Page 46 4. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and lock it in place.
Page 47 5. To separate the incoming paper from the printed paper, attach the paper guide by holding it horizontally and fitting its notches over the printer’s mounting posts as shown below. Then slide the paper guide toward the front of the printer until you feel it click.
Page 48: Removing A Printed Document From The Push Tractor
Removing a printed document from the push tractor Follow these steps to remove the printed document: 1. Press the Tear Off (Font) button. Make sure the Tear Off (Font) lights are flashing. (This indicates that your paper is at the current tear-off position.) 2.
Page 49: Switching Back To Single Sheets
When you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing. To feed continuous paper to the standby position where you can remove the paper, press the Load/Eject button. Then open the sprocket covers of the tractor and remove the paper. Caution: Always tear off your printed document before you press the Load/Eject button.
Page 50 Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. When using the pull tractor, set the Auto tear off feature in the Default Setting mode to Off;...
Page 51 2. Squeeze the tractor’s lock tabs gently on both sides, and then rotate the tractor up to pull it away from the printer. 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place.
Page 52 4. Release the sprocket units by pulling the sprocket locks forward. 5. Insert the paper into the bottom paper slot or into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0.
Page 53 6. Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it. Move the paper support midway between the two sprocket units.
Page 54 Note: Remove any remaining slack by gently pulling the paper from the rear or bottom. 8. To separate the incoming paper from the printed paper, attach the paper guide. Hold it horizontally and fit its notches over the printer’s mounting posts. Then slide the paper guide toward the back of the printer until you feel it click.
Page 55: Adjusting The Top-Of-Form Position
Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the micro adjust feature to adjust the top- of-form position.
Page 56 5. Press the LF/FF button to move the top-of-form position up on the page, or press the Load/Eject button to move the top-of-form position down on the page. plastic ribbon cover Note: The printer has a minimum and a maximum top-of-form position.
Page 57: Advancing The Paper To The Tear-Off Edge
First mark a point 2.5 mm above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm margin on the next page, meaning the printer starts printing 8.5 mm below the perforation.
Page 58: Adjusting Tear-Off Position
Using the Tear Off button After the printer finishes printing your document, check that the Tear Off (Font) lights are not flashing. Then press the Tear Off (Font) button. The printer advances the paper to the tear-off edge. Note: If the Tear Off (Font) lights are flashing, the paper is in the tear-off position.
Page 59 1. Make sure the Tear Off (Font) lights are flashing (the paper is at the current tear-off position). You may need to press the Tear Off (Font) button to advance the paper to the tear-off position. 2. Open the paper guide cover. 3.
Page 60: Printing On Single Sheets
6. Tear off the printed pages. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. Printing on Single Sheets You can load single-sheet paper one sheet at a time using the paper guide of the printer.
Page 61: Printing On Special Paper
Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. Printing on Special Paper Your printer can also print on a wide variety of paper types, including multipart forms, labels, and envelopes.
Page 62 1. Turn the printer off and open the printer cover. The paper- thickness lever is on the left side of the printer. The numbers next to the lever indicate the thickness setting. 2. Use the table below to select the appropriate paper thickness. Paper type Lever position...
Page 63: Multipart Forms
Multipart forms You can use continuous or single-sheet carbonless multipart forms of up to four parts (one original plus three copies). Before you print on the forms, set the paper thickness lever as described in the previous section. The following tips will help you get good results: Use only continuous multipart forms that are joined by spot gluing or side-crimping.
Page 64 Load labels the same way as you would load ordinary continuous paper. See “Printing with the pull tractor” on page 2-17 for loading instructions. Because labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. Make sure the printing stays entirely within the printable area.
Page 65: Envelopes
Envelopes You can feed envelopes individually using the paper guide. Keep the following tips in mind: Before loading an envelope, set the paper thickness lever to the proper position. See “Adjusting the paper-thickness lever” on page 2-29. To load an envelope, follow the steps in “Running the Self Test”...
Page 66: Installing And Using Options
Installing and Using Options Cut-sheet feeder The optional single-bin cut-sheet feeder (C806372) handles up to 50 sheets of standard bond paper (82 g/m² ) without reloading. Follow these steps to install the cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide and open the paper guide cover.
Page 67 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. latch lever 2-35 Using the Printer...
Page 68 5. Slide the left edge guide so it is aligned with the triangle mark. Next, slide the right edge guide to roughly match the width of your paper. Slide the paper support midway between the edge guides. 6. Pull the paper-set levers all the way forward until the edge guides retract and lock open to allow for paper loading.
Page 69 7. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder. 8.
Page 70: Pull Tractor Unit
13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use. Note: To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper guide.
Page 71 3. Turn on the printer. Hold down the LF/FF button to feed paper in one page. 4. Release the sprocket lock levers of the pull tractor and adjust the sprocket units to match the width of the paper. Be sure that the sprocket units on both tractors are aligned so that the paper is not crooked.
Page 72: Roll Paper Holder
Roll paper holder The optional roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. This option is not available in all countries. Follow these steps to install and use the roll paper holder: 1.
Page 73 4. Cut the leading edge of the roll paper straight across. Slide the roll paper holder shaft through the center of the paper roll. 5. Set the shaft and paper roll onto the roll paper holder. Orient the roll so that paper feeds from the bottom of the roll. Then turn on the printer.
Page 74: Color Upgrade Kit
Color upgrade kit The optional color upgrade kit (C832112) includes a color ribbon cartridge and a motor unit. Follow these steps to install the kit: 1. Turn off the printer and remove the printer cover. Slide the connector cover on the printer and pull it out as shown below. 2-42 Using the Printer...
Page 75 2. Install the motor unit in the right hand corner of the printer, with the gear facing the center of the printer. Push it down firmly to fit the metal pins into the slots. 3. Insert the motor unit plug into the connector on the printer. 4.
Page 76 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots.
Page 77 If the top or bottom edge of the characters in the self test are a different color from the rest, adjust the ribbon angle. Check the characters printed in red. If the top edge is blue, move the color ribbon adjustment lever forwards. If the bottom edge is yellow, move the lever backwards.
Page 78: Print Server
Print server You can use this printer as a network printer by installing the EpsonNet 10/100 BASE TX Ext. Print Server (C823782) in the printer’s parallel interface port. See the Administrator’s Manual packaged with this option for instructions on installation and use. 2-46 Using the Printer...
Page 79 Accessing EPSON Status Monitor 3....3-21 Using the EPSON Remote! Utility ......3-22 Installing EPSON Remote! .
Page 80: Using The Printer Driver With Windows Me, 98, And 95
Using the Printer Driver with Windows Me, 98, and 95 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications”...
Page 81 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu.
Page 82: Accessing The Printer Driver From The Start Menu
3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: 1.
Page 83: Using The Printer Driver With Windows 3.1
Using the Printer Driver with Windows 3.1 You can access the printer driver from your Windows applications or from the Control Panel. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications”...
Page 84 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. See “Changing the printer driver settings” on page 3-7 for detailed information about the settings in this dialog box.
Page 85: Accessing The Printer Driver From The Control Panel
Accessing the printer driver from the Control Panel Follow these steps to access the printer driver from the Control Panel: 1. In the Main window, double-click the Control Panel icon. 2. Double-click the Printers icon. The Printers dialog box appears. 3.
Page 86: Using The Printer Driver With Windows 2000 And Nt 4.0
Using the Printer Driver with Windows 2000 and NT 4.0 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications”...
Page 87 The screen shots in the following section are from the Windows NT 4.0 operating system. They may vary in appearance from what actually appears on your screen; however, the instructions are the same. 1. Select Print Setup or Print from the File menu of your application software.
Page 88 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus. These menus contain the printer driver settings. 3-10 Using the Printer Software...
Page 89: Accessing The Printer Driver From The Start Menu
3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: Note: The screen shots used in this procedure are from the Windows NT 4.0...
Page 90: Changing The Printer Driver Settings
3. Right-click your printer icon, and click Document Defaults. The screen displays the Default Document Properties window, which contains the Page Setup and Advanced menus. These menus display the printer driver settings. When you click Properties, the printer software window appears, which includes menus used to make the printer driver settings.
Page 91: Using The Printer Driver With Windows Nt 3.5X
When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes. Once you have checked your printer driver settings and changed them if necessary, you are ready to print. Using the Printer Driver with Windows NT 3.5x You can access the printer driver from your Windows applications or from the Control Panel.
Page 92: Accessing The Printer Driver From Windows Applications
Accessing the printer driver from Windows applications Follow these steps to access the printer driver from a Windows application: Note: The steps in this procedure provide general guidelines on accessing the printer driver. How you access the printer driver may differ depending on your application.
Page 93 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The screen displays the Document Properties dialog box, which contains the Form and Orientation printer driver settings. See “Changing the printer driver settings”...
Page 94: Accessing The Printer Driver From The Control Panel
Accessing the printer driver from the Control Panel Follow these steps to access the printer driver from the Control Panel: 1. In the Main window, double-click the Print Manager icon. The Print Manager window opens. 2. Make sure your printer is highlighted, then click Printer and select Properties.
Page 95: Printer Driver Settings Overview
Printer Driver Settings Overview The following tables show the Windows printer driver settings. Note that not every setting is available in all versions of Windows. The printer settings are shown below. Settings Explanations Paper size Select the size of the paper you want to use. If you do not see your paper size, use the scroll bar to scroll through the list.
Page 96: Using The Printer Software
Monitoring Click this button to open the Monitoring Preferences Preferences dialog box where you can make settings for the EPSON Status Monitor 3 utility. For more information, see “Setting up EPSON Status Monitor 3” on page 3-19. 3-18 Using the Printer Software...
Page 97: About The Epson Status Monitor 3 Utility
If you install the driver using Add Printer in the Printers folder, or using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in Chapter 1 “Setting Up the Printer.”...
Page 98 2. Click the Monitoring Preferences button. The Monitoring Preferences dialog box appears. 3. The following settings are available: Select Notification Displays the error item check box ON/OFF status. Turn on this check box to display the selected error notification. Select Shortcut The selected icon is displayed in the system tray icon on the taskbar on the PC screen.
Page 99: Accessing Epson Status Monitor 3
“Using the Printer Driver with Windows 2000 and NT 4.0” on page 3-8. When you access the EPSON Status Monitor 3 utility as described above, the following printer status window appears. You can view printer status information in this window.
Page 100: Using The Epson Remote! Utility
“D” with the appropriate letter.) Then press Enter. 3. Select your printer’s name in the Printer Model window and then press Enter. C:\EPUTIL appears as the default directory. 4. Press Enter again. The EPSON Remote! utility is copied to the C:\EPUTIL directory. Accessing EPSON Remote! To access the EPSON Remote! utility, type C:\PRNSET at the DOS prompt and press Enter.
Page 101 Chapter 4 Troubleshooting Using the Error Indicators ....... . 4-2 Problems and Solutions .
Page 102: Using The Error Indicators
Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, go to the next section.
Page 103 Panel light Beep Problem state pattern Solution Paper Out ••• Continuous paper is not fed back to the standby Pause position. Tear off the printed document at the perforation; then press the Load/Eject button. The printer feeds the paper to the standby position. Press the Pause button to turn off the Pause light, if necessary.
Page 104: Problems And Solutions
Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Running the Self Test” on page 1-11. If the self test works properly the problem probably lies in the computer, the application software, or the interface cable.
Page 105: Printing
The lights come on briefly and then go off. The lights stay off even when the power is turned on again. The voltage ratings of the printer and electrical outlet may not match. Check that the printer’s voltage rating matches the voltage of your electrical outlet.
Page 106: The Print Is Faint Or Uneven
The printer makes a strange noise, the beeper sounds five times, and the printer stops abruptly. The paper or ribbon may be jammed. Turn off the printer and check for a paper jam, a ribbon jam or other problems. The printer may have overheated. Let the printer cool. Then try to print again.
Page 107: Dots Are Missing In Printed Characters Or Graphics
Dots are missing in printed characters or graphics A line of dots is missing in the printout. The print head is damaged. Stop printing and contact your dealer to have the print head replaced. Dots are missing in random positions. Either there is too much slack in the ribbon or the ribbon has come loose.
Page 108: The Print Position Is Not What You Expected
The print position is not what you expected Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page. Your application software settings may be incorrect. Check the margin or top-of-form position setting in your application software.
Page 109: Continuous Paper Does Not Feed Properly
Move the paper a little to the left. Paper feeding is crooked or the paper jams. The paper was not fed correctly or is of the wrong type. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide.
Page 110 Paper feeding is crooked or the paper jams. The position of your paper supply may be preventing it from feeding straight. Make sure that the paper supply is not obstructed. Make sure that your paper supply is positioned within 1 meter of the printer.
Page 111: Options
Options When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. The cut-sheet feeder may be incorrectly installed on the printer. Reinstall it as described under “Cut-sheet feeder” on page 2-34. Make sure the paper-release lever is pushed back to the single-sheet position.
Page 112: Switching Between The Cut-Sheet Feeder And The Push Tractor Does Not Work Properly
One page of printing has spread to two pages. Your application software settings may be incorrect. Check that the page-length setting and lines-per-page setting in your application software are correct. Switching between the cut-sheet feeder and the push tractor does not work properly The desired paper type does not load.
Page 113: With The Color Upgrade Kit Installed, The Printer Does
With the color upgrade kit installed, the printer does not operate properly The lights on the control panel do not go on. Did you install the motor in the color upgrade kit? Follow the instructions under “Color upgrade kit” on page 2-42. The desired color or certain characters are not printed.
Page 114 Command Lists ......... A-16 EPSON ESC/P2 control codes ......A-16 IBM 2390 Plus emulation control codes .
Page 115: Cleaning The Printer
Be careful not to get water onto the printer mechanism or electronic components. Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed.
Page 116: Transporting The Printer
Transporting the Printer If you need to transport your printer for some distance, carefully repack it using the original box and packing materials. Follow these steps to repack the printer in its original packing materials: Warning: You need to move the print head by hand to remove the ribbon cartridge.
Page 117: Printer Specifications
Printer Specifications Mechanical Printing method: 24-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi Draft 225 cps at 10 cpi 270 cps at 12 cpi 337 cps at 15 cpi Draft condensed 192 cps at 17 cpi 225 cps at 20 cpi 75 cps at 10 cpi 90 cps at 12 cpi...
Page 118 Paper feed speed: Continuous 92 mm/second Intermittent 53 msec/line at 1/6-inch line spacing Color printing Method Print ribbon shifting (optional): Ribbon color Black, Magenta, Cyan and Yellow Reliability: Total print volume 12 million lines (except print head) MTBF 6,000 POH (25% duty) Print head life Black ribbon:...
Page 119: Electronic
(every 2 pt) EPSON Roman T 10,5 pt: 8-32 pt (every 2 pt) EPSON Sans Serif H 10,5 pt: 8-32 pt (every 2 pt) Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC- A, UPC-E, Code 39, Code 128, POSTNET...
Page 120 Character tables: One Italic and 35 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 PC 437 Greek, PC 852 (Eastern Europe), PC 853 (Turkish), PC 855 (Cyrillic),...
Page 121: Electrical
Electrical Input voltage range 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.3 A (maximum 0.7 A depending on the character type) Power consumption Approx. 20 W (ISO/IEC 10561 letter pattern) Note: Check the label on the back of the printer for the voltage of your printer.
Page 122 Single sheets (standard): paper guide and cut-sheet feeder entry Width Paper guide: 100 to 257 mm Cut-sheet feeder: 182 to 216 mm Length Paper guide: 100 to 364 mm Cut-sheet feeder: 257 to 356 mm Thickness Paper guide: 0.065 to 0.14 mm Cut-sheet feeder: 0.07 to 0.14 mm Weight...
Page 123 Weight 45 to 90 g/m² Continuous paper (standard and multipart): rear and bottom entry Width 101.6 to 254.0 mm Length (one page) 101.6 to 558.8 mm Copies 1 original + up to 3 copies Thickness Printable area 0.065 to 0.32 mm Gathering area up to 0.9 mm Weight 52 to 82 g/m²...
Page 124 Labels: bottom entry Label size 23.8 63.5 mm minimum 2.5 mm corner radius, minimum Backing sheet width 101.6 to 254 mm Backing sheet length 101.6 to 558.8 mm (one page) Backing sheet thickness 0.07 to 0.09 mm Total thickness 0.16 to 0.19 mm Label weight 64 g/m²...
Page 125: Printable Area
Printable area Single sheets and envelopes: printable printable area area The minimum top margin is 4.2 mm. The minimum left and right margins are 3.0 mm each. The maximum paper width is 257 mm and the maximum printable width is 203.2 mm. For single sheets wider than 209.2 mm, the side margins increase proportionally to match the width of the paper.
Page 126 Continuous paper: Printable area The minimum top and bottom margins above and below the perforation are 4.2 mm each. The minimum left and right margins are 13 mm each. The maximum paper width is 254 mm and the maximum printable width is 203.2 mm. For continuous paper wider than 229.2 mm, the side margins increase proportionally to match the width of the paper.
Page 127 Roll paper: printable area The minimum top margin is 4.2 mm. The minimum left margin is 3.0 mm. The minimum right margin is 3.0 mm. The maximum printable width is 203.2 mm. A-14...
Page 128: Paper Alignment
Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Standards and approvals Low Voltage Directive 73/23/EEC EN 60950 EMC Directive 89/336/EEC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 A-15...
Page 129: Command Lists
Command Lists Your printer supports the EPSON ESC/P2 control codes and IBM 2390 Plus emulation control codes listed below. EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in your software allows you to use advanced fonts and graphics. General operation:...
Page 130: Ibm 2390 Plus Emulation Control Codes
Bar code: ESC (B Color printing: ESC r IBM 2390 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2390 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, ESC 2,...
Page 131: Contacting Customer Support
ESC [f, ESC [p Download: Download command is not provided. Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance.
Page 132: Index
Envelopes Auto line feed 2-5 printing 2-33 Auto tear-off 2-5 specifications A-9 EPSON Remote! utility 3-22 – EPSON Status Monitor 3 utility 3-19 3-21 Baud rate 2-7 – Error indication 4-2 Bidirectional (Bi-d) printing. See Print – ESC/P 2 A-16...
Page 133 Printer software – installing 1-18 1-22 Options – Color upgrade kit 2-42 2-45 – Cut-sheet feeder 2-34 2-38 Remote! utility. See EPSON Remote! – Pull tractor unit 2-38 2-39 utility – Roll paper holder 2-40 2-41 Removing printed document from –...
Page 134 A-7 – mechanical A-4 – paper A-8 A-11 paper alignment A-15 – printable area A-12 A-14 Status Monitor 3 utility. See EPSON Status Monitor 3 utility – Tear-off 2-25 2-28 – adjusting 2-26 2-28 automatically 2-26 button 2-26...
Page 135: Printer Parts
Printer Parts paper supports edge guides paper guide cover paper guide printer cover paper-release lever paper-feed knob control panel ribbon cartridge paper thickness lever serial interface paper tension unit parallel interface tractor power switch power cord...

Epson LQ-300+II User Manual

Getting to Know Your Printer

Chapter 1 Setting up the Printer

Chapter 2 Using the Printer

Chapter 3 Using the Printer Software

Using the Printer Software

Chapter 4 Troubleshooting

Appendix A

Index

Printer Parts

Quick Links

Control Panel Buttons and Lights

Related Manuals for Epson LQ-300+II

Summary of Contents for Epson LQ-300+II

Table of Contents