Epson LQ-300+ User Manual
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Epson LQ-300+ User Manual

24-pin dot matrix printer
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  • Page 2 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...

  • Page 3: Table Of Contents

    Replacing the Ribbon Cartridge......61 Genuine EPSON ribbon cartridge..... . . 61...
  • Page 4 Cleaning the Printer ........103...
  • Page 5 Printer Specifications ........109...

  • Page 7: Getting To Know Your Printer

    Warnings must be followed to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. ® Me, 98, 95, 2000, XP or NT 4.0. The EPSON Getting to Know Your Printer...

  • Page 8: Important Safety Instructions

    Read all of these safety instructions before using the printer. In addition, follow all warnings and instructions marked on the printer itself. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or placed at an angle.

  • Page 9: Hot Parts Caution Symbol

    If the power cord or plug is damaged. ii. If liquid has entered the printer. iii. If the printer has been dropped or the cabinet damaged. iv. If the printer does not operate normally or exhibits a distinct change in performance.

  • Page 10: Energy Star ® Compliance

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

  • Page 11: Safety Information

    The brown wire must be connected to the terminal in the plug marked with the letter L. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. Getting to Know Your Printer...
  • Page 12 Getting to Know Your Printer...

  • Page 13: Using The Printer

    Selecting a built-in font....... . 14 About Your Printer’s Default Settings......15 Changing default settings .

  • Page 14: Control Panel Buttons And Lights

    **Micro Adjust mode When you hold down the Pause button for three seconds, the printer enters the micro adjust mode. In this mode, you can press the LF/FFD and Load/EjectU buttons to adjust the top-of-form or tear-off position.

  • Page 15: Selecting A Built-In Font

    Follow these steps to select a built-in font using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, wait until printing is complete. 2. Hold down the Pause button for three seconds to enter the Micro Adjust mode.

  • Page 16: About Your Printer's Default Settings

    About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setting mode.

  • Page 17: Using The Printer

    ISO 8859-2, PC 866 LAT, PC 866 UKR, PC APTEC, PC 708, PC 720, PC AR864, PC 860, PC 863, PC 865, PC 861, BRASCII, Abicomp, Roman 8, ISO Latin 1, PC 858, ISO 8859-15, PC 771 Using the Printer...

  • Page 18: Continuous Paper

    Skip over perforation This feature is available only when continuous paper is selected. When you select On, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. Because the program margin settings in...
  • Page 19 When set to Auto, the printer analyzes the data and uses unidirectional printing only for lines which require vertical printing alignment. Software When you select ESC/P2, the printer operates in the EPSON ESC/P mode. When you select IBM 2390 Plus, the printer emulates an IBM printer. Using the Printer...
  • Page 20 O and a zero. High speed draft When you choose On, the printer prints up to 413 cps (characters per second) at 10 cpi (characters per inch). When you choose Off, the printer prints up to 310 cps at 10 cpi.
  • Page 21 You can select among several international character sets for the Italic character table. Each character set contains eight characters that vary depending on the country or language, so you can customize the Italic table to suit your printing needs. Using the Printer...
  • Page 22 Roll paper When you turn on this mode, the printer recognizes that single sheets are not loaded in the printer, so it does not try to eject the paper and advance it forward to the next page when you press the LF/FF button.

  • Page 23: Changing Default Settings

    279 mm (11 inches) long and 210 mm (8.27 inches) wide. If you use single sheets without an optional cut-sheet feeder, you need to feed a new sheet of paper each time the printer ejects a printed sheet. 1. Make sure paper is loaded and the printer is turned off.
  • Page 24 The arrows on the instruction sheets indicate the printer’s current settings. 7. When you finish making settings, turn off the printer and exit the Default Setting mode. Any settings you have made remain in effect until you change them again.

  • Page 25: Printing On Continuous Paper

    Printing on Continuous Paper Your printer can handle continuous paper from 101.6 mm (4.0 inches) to 254.0 mm (10.0 inches) wide. Depending on where you position the tractor, you can use it as a pull tractor or a push tractor. The following guidelines can help you decide where to...
  • Page 26 1. Make sure the printer is turned off. Remove the printer cover and the paper guide and place the paper-release lever in the continuous paper position. 2. Release the sprocket units by pulling the sprocket locks forward.
  • Page 27 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
  • Page 28 Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is turned off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. 5. To separate the incoming paper from the printed paper, attach the paper guide by holding it horizontally and fitting its notches over the printer’s mounting posts as shown below.

  • Page 29: Removing A Printed Document From The Push Tractor

    7. Make sure the printer cover is closed. Press the LF/FF button to feed the paper to the loading position. When the printer receives data, it begins printing automatically. 8. After you finish printing, follow the steps in the next section to tear off your printed document.
  • Page 30 See “Adjusting the tear-off position” on page 39. Caution: Never use the paper-feed knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. 3. Close the paper guide cover. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing.

  • Page 31: Switching Back To Single Sheets

    1 through 3 in this procedure. If your tractor is already installed in this position, make sure the printer is turned off and skip to step 6. Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is off.
  • Page 32 1. Turn the printer off; then remove the printer cover and the paper guide. Next, remove the paper tension unit by squeezing the tension unit’s lock tabs gently and pulling the tension unit away from the printer. Finally, pull the paper-release lever forward to the continuous paper position.
  • Page 33 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place. 4. Release the sprocket units by pulling the sprocket locks...
  • Page 34 5. Insert the paper into the bottom paper slot or into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0.
  • Page 35 Turn the knob until the perforation between pages is just above the print head. Then turn on the printer. 10. Make sure the printer cover is closed, but with the paper guide cover open. When the printer receives data, it begins printing automatically.

  • Page 36: Adjusting The Top-Of-Form Position

    “Adjusting the top-of-form position” on page 36 in the next section to adjust the loading position. To eject the paper, tear off the paper entering the printer; then press the LF/FF button to feed the paper forward.
  • Page 37 Note: The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. When the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly.

  • Page 38: Advancing The Paper To The Tear-Off Edge

    This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation. If you mark a point 5.5 mm (0.22 inch) above the perforation, you get a 5.5 mm (0.22 inch) margin on the next...
  • Page 39 Note: If the Tear Off (Font) lights are flashing, the paper is in the tear-off position. If you press the Tear Off (Font) button again, the printer feeds your paper to the next top-of-form position. Advancing the paper to the tear-off position automatically...
  • Page 40 Load/Eject U button to feed the paper forwards, until the paper perforation is aligned with the tear-off edge. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.

  • Page 41: Printing On Single Sheets

    Printing on Single Sheets You can load single-sheet paper one sheet at a time using the paper guide of the printer. Your single-sheet paper may be from 100 to 257 mm (3.9 to 10.1 inches) wide. Before printing on single-sheet multipart forms, envelopes, or other special paper, be sure to the set the paper thickness lever to the appropriate position.
  • Page 42 1. Make sure the printer is turned off. Also make sure that the paper-release lever is pushed back to the single-sheet position and the paper guide is in the upright position, as shown below. 2. Slide the left edge guide until it locks in place at the guide mark.

  • Page 43: Printing On Special Paper

    When the printer receives data, it begins to print. Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.

  • Page 44: Adjusting The Paper-Thickness Lever

    Follow these steps to adjust the paper thickness setting: 1. Turn the printer off and open the printer cover. The paper-thickness lever is on the left side of the printer. The numbers next to the lever indicate the thickness setting.

  • Page 45: Multipart Forms

    Use only single-sheet multipart forms that are line-glued only at the top. Insert the forms glued edge first into the printer. Use only multipart forms that are free of wrinkles and waves.

  • Page 46: Labels

    LF/FF to advance the remaining labels out of the printer. Caution: Never feed labels backwards through the printer; they can easily peel off the backing sheet and jam the printer. If a label does become stuck in the printer, contact your dealer.

  • Page 47: Envelopes

    To load an envelope, follow the steps in “Loading single sheets” on page 41. Insert the wide edge of the envelope into the printer first, printable-side down. When you insert the envelope between the paper guides, push it firmly and hold it until it feeds into the printer.

  • Page 49: Installing And Using Options

    50 sheets of standard bond paper (82 g/m² or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide and open the paper guide cover. 2. If the tractor is installed in the pull-tractor position, remove it and reinstall it in the push-tractor position.
  • Page 50 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. latch lever...
  • Page 51 5. Slide the left paper guide so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. 6. Pull the paper-set levers all the way forward until the paper guides retract and lock open to allow for paper loading.
  • Page 52 7. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder. 8.

  • Page 53: Pull Tractor Unit

    When you print several pages of continuous paper, fold the first printed page forward at the perforation after the perforation emerges from below the printer cover. This helps the printer feed the printed pages properly and prevents paper jams. Pull tractor unit An additional pull tractor (C80030 ) is available as an option.
  • Page 54 3. Turn on the printer. Hold down the LF/FF button to feed paper in one page. 4. Release the sprocket lock levers of the pull tractor and adjust the sprocket units to match the width of the paper. Be sure that the sprocket units on both tractors are aligned so that the paper is not crooked.

  • Page 55: Roll Paper Holder

    Roll paper holder The optional roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. This option is not available in all countries. Follow these steps to install and use the roll paper holder: 1.
  • Page 56 6. Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance. 7. Install the paper guide. Slide the left edge guide to the center until it stops at the guide mark.

  • Page 57: Color Upgrade Kit

    Follow these steps to install the kit: 1. Turn off the printer and remove the printer cover and paper tension unit. Slide the connector cover on the printer and pull it out as shown below.
  • Page 58 3. Insert the motor unit plug into the connector on the printer. 4. Slide the print head to the middle of the printer; then slide the plastic part on the color ribbon to the center of the cartridge.
  • Page 59 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots.

  • Page 60: Print Server

    “Replacing the Ribbon Cartridge” on page 61. Print server You can use this printer as a network printer by installing the EpsonNet 10/100 BASE TX Ext. Print Server (C82378 ) in the printer’s parallel interface port. See the Administrator’s Manual...

  • Page 61: Replacing The Ribbon Cartridge

    Other products not manufactured by EPSON may cause damage to your printer, which is not covered by EPSON’s warranties. Your printer uses the following ribbon cartridge:...
  • Page 62 3. Make sure that the print head is in position at 10 cm (4 inches) from the left side. (If it is not, turn on the printer, and then, turn off the printer.) Then remove the ribbon cartridge from the paper.
  • Page 63 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install. 6. Reinstall and close the printer cover...

  • Page 65: Using The Printer Software

    Accessing EPSON Status Monitor 3 ..... 80 Using the EPSON Remote! Utility ......81 Installing EPSON Remote! .

  • Page 66: Using The Printer Driver With Windows Me, 98, And 95

    68. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications...
  • Page 67 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu.

  • Page 68: Accessing The Printer Driver From The Start Menu

    See “Changing the printer driver settings” on page 68 below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: 1. Click the Start button, and then point to Settings.

  • Page 69: Using The Printer Driver With Windows 3.1

    71. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications...

  • Page 70: Accessing The Printer Driver From The Control Panel

    71 for detailed information about the settings in this dialog box. 2. Make sure that your printer is selected and then click Printer, Setup, or Options. (You may need to click a combination of these buttons.) The Options dialog box appears. See “Changing the printer driver settings”...

  • Page 71: Changing The Printer Driver Settings

    Options. See the next section to change the settings. Changing the printer driver settings You can change printer driver settings in the Print (or Print Setup) dialog box and the Options dialog box. For an overview of the available settings, see “Printer Driver Settings Overview” on page When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes.

  • Page 72: Accessing The Printer Driver From Windows Applications

    Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications Follow these steps to access the printer driver from a Windows...
  • Page 73 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus. These menus contain the printer driver settings.

  • Page 74: Accessing The Printer Driver From The Start Menu

    See “Changing the printer driver settings” on page 75 below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: Note: The screen shots used in this procedure are from the Windows NT 4.0 operating system.

  • Page 75: Changing The Printer Driver Settings

    Your printer driver has two menus from which you can change the printer driver settings; Page Setup and Advanced. You can also change settings on the Utility menu in the printer driver. For an overview of the available settings, see “Printer Driver Settings Overview”...

  • Page 76: Using The Printer Driver With Windows Nt 3.5X

    79. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications...
  • Page 77 The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The screen displays the Document Properties dialog box, which contains the Form and Orientation printer driver settings.

  • Page 78: Accessing The Printer Driver From The Control Panel

    See “Changing the printer driver settings” on page 79 to change the settings. Accessing the printer driver from the Control Panel Follow these steps to access the printer driver from the Control Panel: 1. In the Main window, double-click the Print Manager icon. The Print Manager window opens.

  • Page 79: Changing The Printer Driver Settings

    You can change printer driver settings in the Document Properties dialog box and the Advanced Document Properties dialog box. For an overview of the available settings, see “Printer Driver Settings Overview” on page 79. To open these dialog boxes, see the previous sections on accessing the printer driver.

  • Page 80: Using The Printer Software

    Printing with the default settings uses the settings stored in the printer. You can access the EPSON Status Monitor 3 utility when you click this button. To monitor the printer, make sure the Monitor the printing status check box is selected.

  • Page 81: About The Epson Status Monitor 3 Utility

    If you install the driver using Add Printer in the Printers folder, or using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in your Setup Guide.

  • Page 82: Setting Up Epson Status Monitor 3

    Setting up EPSON Status Monitor 3 Follow these steps to setup EPSON Status Monitor 3: 1. Open the Utility menu as described in “Using the Printer Driver with Windows Me, 98, and 95” on page 66 or “Using the Printer Driver with Windows 2000 and NT 4.0” on page 2.

  • Page 83: Accessing Epson Status Monitor 3

    To add a shortcut icon to the taskbar, go to the Utility menu and follow the instruction. Open the Utility menu, then click the EPSON Status Monitor 3 icon. To find out how to open the Utility menu, See “Using the Printer Driver with Windows Me, 98, and 95”...

  • Page 84: Using The Epson Remote! Utility

    Then press Enter. 3. Select your printer’s name in the Printer Model window and then press Enter. C:\EPUTIL appears as the default directory. 4. Press Enter again. The EPSON Remote! utility is copied to the C:\EPUTIL directory. Accessing EPSON Remote! To access the EPSON Remote! utility, type C:\PRNSET at the DOS prompt and press Enter.

  • Page 85: Troubleshooting

    Chapter 3 Troubleshooting Using the Error Indicators........84 Problems and Solutions.

  • Page 86: Using The Error Indicators

    Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, go to the next section.
  • Page 87 = on, f = flashing •••= short series of beeps (three beeps) • • • • •= long series of beeps (five beeps) Note: The printer beeps once if you press a control panel button when the corresponding function is not available. Problem Solution Continuous paper is not fed back to the standby position.

  • Page 88: Problems And Solutions

    Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Printing a Self Test” on page 101. If the self test works properly the problem probably lies in the computer, the application software, or the interface cable.

  • Page 89: Troubleshooting

    What to do Check that the printer’s voltage rating matches the voltage of your electrical outlet. If the voltages do not match, unplug the printer and contact your dealer immediately.
  • Page 90 The interface cable may not match the specifications of the printer or computer. The Paper Out light is on and the printer beeps three times. Cause The printer may be out of paper. The printer sounds like it is printing, but nothing is printed.
  • Page 91 An error has occurred. Turn off the printer and turn it on again. If the PAUSE light stays on, check for a paper jam or ribbon jam. If there is no jam, contact your dealer or a qualified service person. (If an error occurs when...
  • Page 92 The print is faint or uneven Printed characters have parts missing at the bottom. Cause The ribbon cartridge may not be installed properly. The printout is faint. Cause The ribbon may be worn out. Dots are missing in printed characters or graphics A line of dots is missing in the printout.
  • Page 93 Cause Your software may be overriding your control panel setting. Check that the software is correctly configured for your printer. For instructions, see Chapter 2, “Using the Printer Software.” What to do Check the font setting in your application software.

  • Page 94: Paper Handling

    Check Page length for tractor if the printer’s default settings. See “About Your Printer’s Default Settings” on page What to do Set skip-over-perforation to off in the Default Setting mode. See “About Your...
  • Page 95 Move the paper (and the edge guides) a little to the left or right. What to do Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Make sure you’re using the right type of paper. See the paper specifications under “Printer...
  • Page 96 Make sure the paper supply is not obstructed by a cable or some other object. Make sure that your paper supply is within 1 meter (3 feet) of the printer. Close the printer cover. Position the edge guides at the diamond-shaped guide marks.
  • Page 97 Raise the paper guide to keep the printing position accurate. What to do Tear off the fresh supply of paper and eject the page from the printer. Use only paper that is within the specified length range described under “Printer Specifications” on page 109.

  • Page 98: Options

    When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. Cause The cut-sheet feeder may be incorrectly installed on the printer. The paper-release lever may be in the wrong position. You may have loaded too many sheets in the bin.
  • Page 99 Remove some sheets. Position the paper guides to match the width of your paper. Make sure your paper meets the requirements of your printer and cut-sheet feeder. See “Paper” on page 114 for information on the paper specifications. What to do...
  • Page 100 The paper may have too much slack. The paper may be caught on the edge guides. With the color upgrade kit installed, the printer does not operate properly The lights on the control panel do not go on. Cause Troubleshooting...

  • Page 101: Printing A Self Test

    Running the printer’s self test helps you determine whether the printer or the computer is causing the problem: If the self test results are satisfactory, the printer is working properly and the problem is probably caused by your printer driver settings, application settings, computer, or interface cable.
  • Page 102 Then turn off the printer. Caution: Do not turn off the printer while it is printing the self test. Always press the Pause button to stop printing and the LF/FF button to eject the printed page before you turn off the printer.

  • Page 103: Appendix

    Cleaning the Printer ........

  • Page 104: Transporting The Printer

    Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed. Transporting the Printer If you need to transport your printer for some distance, carefully repack it using the original box and packing materials.
  • Page 105 5. Make sure that the print head is not hot. Then remove the ribbon cartridge as described in Cartridge” on page 61. 6. Make sure the tractor that comes with your printer is installed in the push position. 7. Repack the printer, ribbon cartridge, paper guide, and power cord in their original packing materials and place them in the printer’s original box.
  • Page 106 Appendix...

  • Page 107: Printer Parts

    Printer Parts edge guides paper guide cover printer cover control panel serial interface parallel interface tractor power cord paper supports paper guide paper-release lever knob ribbon cartridge paper thickness lever paper tension unit power switch...

  • Page 109: Printer Specifications

    Printer Specifications Mechanical Printing method: Printing speed: Printing direction: Line spacing: Printable columns: Resolution: Paper feed methods: Friction (top paper entry) 24-pin impact dot matrix High speed draft 300 cps at 10 cpi Draft 225 cps at 10 cpi 270 cps at 12 cpi...
  • Page 110 Paper feed speed: Color printing (optional): Reliability: Dimensions and weight : Continuous 92 mm/second (3.6 inches/second) Intermittent 53 msec/line at 1/6-inch line spacing Method Print Black, Magenta, ribbon shifting Cyan and Yellow Ribbon color Total print volume 12 million lines (except print head) MTBF 6,000 POH (25% duty)
  • Page 111 Ribbon: Acoustic noise: Black ribbon cartridge (#7753) Color ribbon cartridge (S015077) Black film ribbon cartridge (#7768) Black ribbon life 2 million characters Color ribbon life black 1 million characters cyan 0.7 million characters magenta 0.7 million characters yellow 0.5 million characters Film ribbon life 0.2 million characters (LQ, 10 cpi, 48 dots/...

  • Page 112: Electronic

    EPSON Roman 10.5, 8-32 pt (every 2 pt) EPSON Sans Serif 10.5, 8-32 pt (every 2 pt) EPSON Roman T 10.5, 8-32 pt (every 2 pt) EPSON Sans Serif H 10.5, 8-32 pt (every 2 pt) Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC-A,...
  • Page 113 Character tables: Character sets: One Italic and 12 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 The following 23 graphical character tables are also available in some countries: PC 437 Greek,...

  • Page 114: Electrical

    Input voltage range Rated frequency range Input frequency range Rated current Power consumption Note: Check the label on the back of the printer for the voltage of your printer. Environmental Operation Storage Paper Note: Use recycled paper, envelopes and single-sheet multipart forms only under normal temperature and humidity conditions, as follows: Temperature: 15 to 25 °C (59 to 77 °F)
  • Page 115 Single sheets (standard): paper guide and cut-sheet feeder entry Width Length Thickness Weight Single-sheet multipart forms: paper guide entry Width Length Copies Thickness Weight Binding Envelopes: paper guide entry Size Paper guide: 100 to 257 mm (3.9 to 10.1 inches) Cut-sheet feeder: 182 to 216 mm (7.2 to 8.5 inches) Paper guide:...
  • Page 116 Thickness Weight Continuous paper (standard and multipart): rear and bottom entry Width Length (one page) Copies Thickness Weight (not multipart) Weight (one sheet of multipart) Binding Labels: bottom entry Label size Backing sheet width Backing sheet length (one page) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness Label weight 0.16 to 0.52 mm (0.0063 to 0.0205 inch)

  • Page 117: Printable Area

    Roll paper: rear entry with optional roll paper holder Width Thickness Weight Printable area Single sheets and envelopes: printable area The minimum top margin is 4.2 mm (0.17 inch). The minimum left and right margins are 3.0 mm (0.12 inch) each.
  • Page 118 Continuous paper: The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum printable width is 203.2 mm (8.0 inches).
  • Page 119 Roll paper: The minimum top margin is 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2 mm (8.0 inches). printable area...

  • Page 120: Paper Alignment

    Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Standards and approvals European model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC Australian model: EN 60950 EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 AS/NZS 3548 Class B...

  • Page 121: Command Lists

    Command Lists Your printer supports the EPSON ESC/P2 control codes and IBM 2390 Plus emulation control codes listed below. EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in your software allows you to use advanced fonts and graphics. General operation:...

  • Page 122: Ibm 2390 Plus Emulation Control Codes

    ESC (B Color printing: ESC r IBM 2390 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2390 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U,...
  • Page 123 Print position motion: ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J, ESC J (AGM*) Font selection: DC2, ESC P, ESC :, ESC E, ESC F, ESC I, ESC [d, ESC [I Font enhancement: DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H, ESC T, ESC S, ESC -, ESC _, ESC [- Spacing: BS, SP, ESC [\...

  • Page 125: Contacting Customer Support

    Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 126: For Users In North America

    For users in North America If you purchased your printer in the United States or Canada, EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service World Wide Web...

  • Page 127: The Republic Of Ireland

    You can purchase ink cartridges, ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766 or visit our web site at http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

  • Page 128: For Users In The Middle East

    Select your country from our Internet home page for a full list of support and warranty services including: Register your product on-line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly...

  • Page 129: For Users In Scandinavia

    Select your country from our Internet home page for a full list of support and warranty services including: Register your product on-line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly...

  • Page 130: For Users In South Africa

    For users in South Africa Some of these services may be available in English only. 80 88 11 27 0800 523 010 800 11 828 08 445 12 58 Home Page: http://www.epson.dk Telephone: 38 48 71 37 Home Page: http://www.epson.fi Telephone: 0981 710 083 Home Page: http://www.epson.no...

  • Page 131: For Users In Australia

    Home Page: Telephone: For users in Australia EPSON Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: (011) 444-5223 or 0800 600 578 http://www.epson.co.za...
  • Page 132 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise. Operators on the Helpdesk can aid you in installing, configuring and operating your EPSON product.

  • Page 133: For Users In Singapore

    We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your EPSON product documentation, type of computer, operating system, application programs, and any information you feel is required.

  • Page 134: For Users In Indonesia

    Epson Hotline (Phone: (66)2-670-0333) Our Hotline team can help you with the following over the phone: Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty For users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id)

  • Page 135: For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...

  • Page 136: For Users In Malaysia

    Latest versions of EPSON product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Electronic Bulletin Board System An electronic bulletin board system (BBS) is also available to obtain product information and the latest versions of product drivers.

  • Page 137: For Users In India

    Epson Trading (M) SDN. BHD Head Office. Phone: (60) 03-56288288 Fax: (60) 03-56288388 / 03-56288399 Epson Helpdesk Sales enquiries and product information (Infoline) Phone: Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: For users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in)
  • Page 138 Epson India Head Office - Bangalore: Phone: Fax: Epson India Regional Offices: Mumbai Delhi Chennai Kolkata Hyderabad Cochin Pune Ahmedabad Help Desk Nine City Help Line -9622 037766, available at Vadadora, Bangalore, Chennai, Hyderabad, Cochin, Mumbai, Pune, Delhi and Kolkata.

  • Page 139: For Users In The Philippines

    For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567 Fax: (63) 2-813-6545 E-mail: customersupport@epc.epson.com.ph...
  • Page 141 Buttons. See Control panel Buzzer (beeper) setting, 22 Character table list, 113 setting, 21 Cleaning the printer, 103 Contacting EPSON, 125 Continuous paper printing, 25 to 41 specifications, 116 Control panel, 13 to 24, 86 Customer support, 125 Cut-sheet feeder, 49 to 53...
  • Page 142 Emulation. See IBM 2380 Plus/IBM 2381 Plus emulation Envelopes printing, 47 specifications, 115 EPSON Remote! utility, 84 EPSON Status Monitor 3 utility, 81 to 83 Error indication, 86 to 87 ESC/P, 121 to 122 Font (default setting), 21 Font. See Built-in font...
  • Page 143 Windows 3.1, 69 to 71 from Windows Me, 98 or 95, 66 to 68 from Windows NT 3.5x, 76 to 79 settings, 79 to 80 Remote! utility. See EPSON Remote! utility Removing printed document from push tractor, 29 to 30...
  • Page 144 109 to 111 paper, 114 to 117 paper alignment, 120 printable area, 117 to ?? standards and approvals, 120 Status Monitor 3 utility. See EPSON Status Monitor 3 utility Tear-off, 38 to 41 adjusting, 39 to 41 automatically, 39 button, 39...

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