Common Error Messages; Installing, Partitioning, And Formatting The Drive - Western Digital WDBABV0010ABK - Elements SE Portable User Manual

Common Error Messages

If this message appears
HOME
No storage present.
Unrecognized storage.
Question XX: WD USB HDD
Trouble Shooting
CONTENT PLAYBACK
The video is out of supported
resolution.
Unable to play the selected file. Please
recreate the file by using media editing
software.

Installing, Partitioning, and Formatting the Drive

How to
Install, partition, and format the drive in Windows XP and Vista
Install, partition, and format the drive to Mac OS X 10.4.11 and 10.5+
Reformat from Mac GPT to Windows XP NTFS
Reformat the drive from Mac GPT to Windows Vista NTFS format
Format the drive to the FAT32 file system*
Use the drive on a Mac and a PC simultaneously
*The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger
than 32 GB in Windows; however, Windows users can overcome these file size limitations by
formatting the drive to NTFS using the Disk Management utility. See answer ID 1287 at
http://support.wdc.com
further details. To create partitions larger than 32 GB in FAT32 when reformatting the drive, download
the External USB/FireWire FAT32 Formatting Utility from http://support.wdc.com/download.
Perform this action
Attach the USB device that contains your media files.
The USB device model is not supported. Use another
USB device.
This indicates a system diagnostic failure. Contact WD
Technical Support for assistance.
WD TV multimedia drive only decodes in standard
definition resolution of up to 576.
1. Resample the video to the supported resolution.
See "Supported Media File Formats" on page 52.
1. Eject and disconnect the USB device from the
multimedia drive.
2. Connect the USB device to your computer and
make sure the file format is correct.
You can use media editing software to recreate the
file in a compatible format.
3. Attach the USB device to the multimedia drive
again.
and article IDs 314463 and 184006 at
WD ELEMENTS PLAY MULTIMEDIA DRIVE
USER MANUAL
Answer ID
3865
3865
3645
3647
1364
291
http://support.microsoft.com
SYSTEM MAINTENANCE – 49
for