Onkyo HT-S9400THX Instruction Manual page 70

UP-A1 Dock for iPod/iPhone
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There's no sound
Make sure your iPod/iPhone is actually playing.
Make sure your iPod/iPhone is properly inserted in
the Dock.
Make sure the UP-A1 Dock is connected to the
UNIVERSAL PORT jack on the AV receiver.
Make sure the AV receiver is turned on, the correct
input source is selected, and the volume is turned up.
Make sure the plugs are pushed in all the way.
Try resetting your iPod/iPhone.
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There's no video
Make sure that your iPod/iPhone model's TV OUT
setting is set to On.
Make sure the correct input is selected on your TV
or the AV receiver.
Some versions of the iPod/iPhone do not output
video.
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The AV receiver's remote controller doesn't
control my iPod/iPhone
Make sure your iPod/iPhone is properly inserted in
the Dock. If your iPod/iPhone is in a case, it may not
connect properly to the Dock. Always remove your
iPod/iPhone from the case before inserting it into the
Dock.
The iPod/iPhone cannot be operated while it's
displaying the Apple logo.
Make sure you've selected the right remote mode.
When you use the AV receiver's remote controller,
point it toward your AV receiver.
When connecting the UP-A1 Dock to the radio tuner
UP-HT1 (North American models)/UP-DT1
(European models) with AUTO selected with the
tuner's Mode Selector switch, you can switch the
input source between the UP-A1 Dock and the tuner,
by pressing PORT repeatedly on the front panel.
If you still can't control your iPod/iPhone, start
playback by pressing your iPod/iPhone model's Play
button. Remote operation should then be possible.
Try resetting your iPod/iPhone.
Depending on your iPod/iPhone, some buttons may
not work as expected.
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The AV receiver unexpectedly selects your
iPod/iPhone as the input source
Always pause iPod/iPhone playback before selecting
a different input source. If playback is not paused,
the Direct Change function may select your
iPod/iPhone as the input source by mistake during
the transition between tracks.
En
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Recording
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Can't record
— On your recorder, make sure the correct input is
selected.
—
To prevent signal loops and damage to the AV
receiver, input signals are not fed through to outputs
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with the same name (VCR/DVR IN to VCR/DVR
OUT).
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Zone 2
—
—
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There's no sound
Only components connected to analog inputs can be
played in Zone 2.
—
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The Zone 2 speakers produce no sound
—
Zone 2 speakers can be used when the "Powered
Zone 2" setting is set to "Yes".
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Music Server and Internet Radio
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Can't access the server or Internet radio
— Check the network connection between the AV
receiver and your router or switch.
Make sure that your modem and router are properly
connected, and make sure they are both turned on.
Make sure the server is up and running and
—
compatible with the AV receiver.
Check the "Network" settings.
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Playback stops while listening to music files on
the server
—
Make sure your server is compatible with the AV
receiver.
If you download or copy large files on your
computer, playback may be interrupted. Try closing
any unused programs, use a more powerful
computer, or use a dedicated server.
—
If the server is serving large music files to several
networked devices simultaneously, the network may
become overloaded and playback may be
—
interrupted. Reduce the number of playback devices
—
on the network, upgrade your network, or use a
switch instead of a hub.
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Can't connect to the AV receiver from a Web
browser
—
If you're using DHCP, your router may not always
allocate the same IP address to the AV receiver, so if
you find that you can't connect to a server or Internet
radio station, recheck the AV receiver's IP address
on the "Network" screen.
Check the "Network" settings.
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