Table of Contents
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Table of Contents
Related Manuals for Plantronics CS500
Summary of Contents for Plantronics CS500
- Page 1 CS510A /CS520A ™ ™ Wireless headset system User guide...
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Page 2: Table Of Contents
Contents Contents Welcome 3 What’s in the box 4 Base and headset basics 5 Accessories 6 Headset set-up 7 Connect your desk phone 8 Connect the power 8 Charge the headset 8 Connect and configure your desk phone 9 Desk phone (standard) 9 Check configuration and make a test call 10 Desk phone plus HL10 lifter (sold separately) 11 Desk phone plus EHS cable 13... -
Page 3: Welcome
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your CS510A/CS520A wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. -
Page 4: What's In The Box
What’s in the box Base Headset Model WH350A (binaural) shown - Model WH300A (monaural) available Telephone interface cable Power supply... -
Page 5: Base And Headset Basics
Base and headset basics Base overview FRONT BACK Call/mute LED Power on/subscription LED BOTTOM Charging LED Subscription button Narrowband/wideband switch Power jack Handset lifter/EHS cable jack Telephone interface cable jack Auto answer switch Listening volume dial* Speaking volume dial* Configuration switch* * For installation set-up Headset overview Headband... -
Page 6: Accessories
Accessories Electronic hookswitch cable (EHS) Electronically takes your desk phone handset off the hook. Enables remote call answer/end with your headset. HL10™ lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset... -
Page 7: Headset Set-Up
Headset set-up Your headset comes fully assembled. You can adjust the headband for a bet- ter fit and the mouthpiece for optimal performance. Adjust the headband To adjust the headband, lengthen or shorten the band until it fits comfortably. The click-stop feature keeps the headband securely adjusted. -
Page 8: Connect Your Desk Phone
Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. NOTE The product has a replaceable battery. Contact Plantronics for replacement information. -
Page 9: Connect And Configure Your Desk Phone
For further installation information, refer to the EHS Getting Started guide that came with your EHS cable or at plantronics.com/accessories. Desk phone (standard) Connect one end of the telephone interface cable to the back of the base. -
Page 10: Check Configuration And Make A Test Call
Check configuration and make a test call If your desk phone has a volume control, set it to mid-range. Look at the bottom panel of your base and make sure the default settings are correct. Set your desk phone’s volume as well. listening volume dial ( ) = 3 and speaking volume dial ( ) = 3... -
Page 11: Desk Phone Plus Hl10 Lifter (Sold Separately)
Desk phone plus HL10 lifter (sold separately) NOTE First follow the steps above for Desk phone (standard). Firmly press the handset lifter power cord into the handset lifter jack. While wearing your headset, slide the handset lifter arm under the handset until the lifter base touches the side of the phone. - Page 12 If you do not hear a dial tone If you do not hear a dial tone, raise the lifter height switch to the next highest position. Repeat steps 2 to 5 above as necessary until you hear a dial tone. When you hear a dial tone, secure the lifter as described in Steps 6 to 8.
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Page 13: Desk Phone Plus Ehs Cable
Connect the end of the EHS cable to the base and the other end to the desk phone as described in the EHS Adapter Getting Started guide. NOTE For further installation information, refer to the EHS Getting Started guide that came with your EHS cable or at plantronics.com/accessories. 13 13 13 13... -
Page 14: Position Your Base
Position your base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. 14 14 14 14... -
Page 15: Your Headset
For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics.com/healthandsafety. Talk time With a single full charge, the CS510A/CS520A will provide up to 8 hours of talk time. Talk time will be reduced when operating in wideband mode or if the headset is used consistently at a far distance from the base. -
Page 16: Battery
Battery This product has a replaceable battery. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, only use replacement batteries provided by Plantronics. Low battery warning If you are on a call and the headset battery is critically low, you will hear a repeated single low tone every 15 seconds indicating that the battery is low. -
Page 17: Your Base
Your base Base phone button and switches 1 Subscription button The headset and base that came in the box are subscribed (connected) to each other. However, if you wish to use a new headset or need to restore subscription to your current headset, the units can be subscribed to each other by the following two methods. -
Page 18: Wideband/Narrowband Switch
When auto answer is set to green, you can answer a call just by lifting the headset from the base. NOTE Auto answer/end capability requires the use of an EHS cable or HL10 lifter. Visit plantronics.com/accessories for more information. 18 18... -
Page 19: Daily Use
NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories. To end the call, press the headset call button and hang up the handset. Conference up to three additional headsets You can conference up to three additional headsets to a call in progress. -
Page 20: Troubleshooting
Troubleshooting Headset Talk time performance Battery is wearing out. Call Plantronics at (800) 544-4660 for factory is significantly degraded replacement information or contact us at plantronics.com/support. even after a full recharge. Desk phone I can’t hear a dial tone in Make sure your headset is charged. -
Page 21: Need More Help
2132 LR Hoofddorp Netherlands © 2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS510A, CS520A and HL10 are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents US 5,210,791; 6,735,453; 7,633,963; D505,413; D535,285; D538,785; EM 000543798-0004, 000543798-0005; China ZL200630123313.2;...