Epson C11C560111 - PLQ 20 B/W Dot-matrix Printer User Manual page 79

The printer does not print when the computer sends data.
Cause
The printer is paused.
The interface cable is not
plugged in securely.
Your interface cable does not
meet the printer and/or
computer specifications.
Your software is not properly
set up for your printer.
The printer makes noise, but nothing prints or printing stops
abruptly.
Cause
The ribbon has too much slack,
the ribbon has come loose, or
the ribbon cartridge is not
installed properly.
What to do
Press the Offline button to turn off the
Power light.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self-test as
described in "Printing a Self-Test" on
page 55.
Use an interface cable that meets the
requirements of both the printer and
computer. See "Electronic" on page 84
and your computer documentation.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the printer
driver software. For details, see Reference
Guide that is included on the User
CD-ROM.
What to do
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in the section under
"Replacing the ribbon cartridge" on
page 25.
Problem Solver
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