Troubleshooting; After-Sales Service; E Number And Fd Number - Bosch HMT85ML53B Instruction Manual

Troubleshooting

Problem
The appliance does not work
The appliance is not in operation.
A cooking time appears in the
display.
The microwave does not switch
on.
It takes longer than before for the
food to heat up.
An audible signal sounds. The
colon in the display flashes.
Error messages
You can take remedial action yourself for some error
messages.
Error message
Error message "E723" appears in the dis-
play.
Error message "Er1", "Er4", "Er18" or "E305"
appears in the display.
Error message "Er11" appears in the dis-
play. "Button jammed"

After-sales service

Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
E no.
O
After-sales service
Possible cause
Faulty circuit breaker
Plug not plugged in
Power cut
Incorrect operation
The button was not pressed after the set-
n
ting had been made.
The door was not fully closed.
The button has not been pressed.
n
The microwave power setting is too low.
A larger amount than usual has been placed
in the appliance.
The food was colder than usual.
The appliance is in demonstration mode.
Possible cause
The door is not properly closed.
Technical malfunction.
The buttons are dirty or the mechanism
has jammed.
FD no.
Remedy/information
Look in the fuse box to make sure that the fuse
for the appliance is OK.
Plug the plug in
Check whether the kitchen light works.
Disconnect the fuse in the fuse box. Reconnect
it after approx. 10 seconds.
Press the
n
Check whether food remains or foreign material
is trapped in the door. Make sure that the seal-
ing surfaces are clean. Check whether the door
seal is twisted.
Press the
n
Select a higher power setting.
Double the amount = almost double the time
Stir or turn the food during cooking
Press the
1.
Press and hold the
2.
onds.
The demonstration mode is deactivated.
Remedy/Note
Open the appliance with the
close it again.
Call the after­sales service.
Press all the buttons several times. Clean
the buttons with a dry cloth. Open and
close the appliance door. If this does not
help, consult the after-sales service.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928979
GB
Calls from a BT landline will be charged at up to 3
pence per minute. A call set-up fee of up to 6 pence may
apply.
01450 2655
IE
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.
button or switch the appliance off.
button.
button.
2
button for three sec-
`
^ button and
9