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• Troubleshooting
The troubleshooting guide is designed to help you. If problems
continue, please contact your local customer support hot line. See your
registration card for help line contact details.
For Windows® Users:
Symptom
I receive an error message
when
I
am
installing
"Polaroid PDC 5350 Camera
Driver".
I cannot upload images to my
computer.
I cannot run the "Polaroid
PDC 5350 Camera Driver".
I see the following error
message during driver
installation.
"An
error
occurred
during
move data process: -115
Component:\WIN98\ICO File
Group: 98ICO File: C:"
My CD Installation wizard
does not work.
Images do not show on TV.
Images on the TV screen do
not display in colour.
62
9 Troubleshooting Problems
Problem
"Polaroid PDC 5350 Camera
Driver" does not load.
Connection failure.
Camera Driver is not installed.
Conflict with another camera
driver or capture device.
Polaroid PDC 5350 driver installs
second time.
the
The
auto
installation
switched off or The CD-ROM is
disconnected.
Video cable is not connected
correctly.
Wrong system selection
Polaroid PDC 5350 Digital Camera User Guide
Solution
Shut down all other applications and attempt
to reinstall the driver.
Check to see if the USB controller in your
BIOS if it is activated. Please refer to Polaroid
website for how to active USB controller
in BIOS
Check all cable connections are secured.
You need to install the camera driver for
Windows 98SE systems.
If you have another camera installed on your
computer, remove it and it's driver completely
from your system to avoid conflicting with
your PDC 5350
Please remove the existing PDC 5350 driver
first and install again.
Go to the computer desktop. Right click
file
is
on
"My
Computer".
Select "Device Manager". Double click on
"CD_ROM", double click on "CD-R (normally
the manufacturer's name. Click on "Settings".
Ensure both "Auto insert notification" and the
"disconnect" are ticked. If you change the
settings the computer will ask you to restart
your PC. Click "Yes".
Make sure the video cable is connected to the
TV "Video In" socket.
Change to NTSC for USA.
www.polaroid-digital.com
PC
Click
"Properties".
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