Troubleshooting; The Printer Does Not Respond After Installation; Make Sure The Option Card Is Installed Correctly; Forms Manager Cannot Detect The Printer - Lexmark 6500e Supplementary Manual

Troubleshooting

The printer does not respond after installation

M
AKE SURE THE OPTION CARD IS INSTALLED CORRECTLY
Turn the printer off, and then reinstall the option card. For more information, see the installation sheet that came
with the Forms and Bar Code Card kit.

Forms Manager cannot detect the printer

Try one or more of the following:
C
HECK PRINTER CONNECTIONS
Make sure:
• The printer is turned on.
•
The power cord is plugged into the printer and into a properly grounded electrical outlet.
•
The printer is not plugged into any surge protectors, uninterruptible power supplies, or extension cords.
• The printer is securely connected to the computer, print server, or other network access point.
• You have resolved any error messages on the printer control panel display.
M
AKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
The printer must be on the network and must match the IP or DNS name of the network.

International fonts do not print as expected

The international font set on the client computer does not match the font set on the DLE card.
S
WITCH TO ONE OF THE FONTS AVAILABLE ON THE
The following international fonts are recommended for forms printed on a printer with an installed DLE card:
Intl-Univers
Intl-CG Times
Intl-Courier
ArialMT
Times New RomanPSMT

Mismatched fonts in Forms Composer and on printed forms

Try one or more of the following:
DLE
CARD
Troubleshooting
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