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MXDMA65 OPERATION
Troubleshooting
Problem
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuses
Excessive skipping
ERROR-01 appears
on display
ERROR-02 appears
on display
ERROR-03 appears
on display
ERROR-04 appears
on display
PROTECT appears
on display
NO FILE appears
on display
INVALID appears
on display
Unit will not accept
a disc
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Cause
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Black wire not connected
Fuse blown
Speaker wires not connected
One or more speaker wires touching each
other or touching chassis ground
Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Unit is not mounted correctly or backstrap is
not secure
Physical defect in media (CD, CD-R or CD-RW) Check media for scratches
Disc read error
Focus error or disc is in upside down
FAT error
MP3/WMA decode error
The WMA file is copy-protected by DRM
(Digital Rights Management)
Selected file is not available in direct or
alphanumeric search modes
The WMA file is copy-protected by DRM
(Digital Rights Management)
CD mechanism position out of alignment
CD transit screws still in place
Dual Electronics Corp.
Toll Free: 1-866-382-5476
www.dualav.com
©2007 Dual Electronics Corp. All rights reserved.
NSA0207-V01.1
Action
Check connections for proper voltage
(11~16VDC)
Check connection to ground
Replace fuse
Check connections at speakers
Insulate all bare speaker wires from
each other and chassis ground
Check for pinched wire
Check for pinched wire
Use fuse with correct rating
Check mounting sleeve and backstrap
support
Press eject or RESET
Press eject or RESET
Press eject or RESET
Press eject or RESET
Write disc using WMA files that are not
copy-protected
Repeat search using valid parameters
Write disc using valid audio files with
.mp3 or .wma file extensions
Press EJECT for 3 seconds to reset
CD mechanism position
Remove 2 transit screws located on
top of the unit
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