Samsung WF350ANP/XAA Technical Information page 3

ALIGNMENT AND ADJUSTMENTS
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
error Diagnostic Code
NO
code Error Image
11 ds
12 tE
13
3E
14
Sr
15
Hr
16
nF1
17 2E
18 7E
19 suds
20 AE
SF1,
21 SF2,
SF3
Door is detected as open while it is
22
trying to lock the door.
Abnormal high/low temperature or
29
resistance (Thermal sensor or PBA
resistance).
MICOM is attempting to drive the motor
but is not getting any response signals
2E
from the hall sensor. Visual check shows
motor is not running. (Locked, Defective
Hall Sensor or Overload)
System Relay (Main Relay) Failure.
34
(PCB does not notice the relay
operation when there should be.)
Heater Relay Failure (No Heater
36
Relay Check Signal)
The hot/cold water hose connection
5
is not correct.
Voltage for motor control bus is
-
over or under specified limit.
-
Silver Care Kit (PCB) Failure.
Suds is detected during the washing
session. ("SUdS" is not an error. If the
-
washer is in suds period, "SUdS" will
light up instead of remaining time.)
Communication error between SUB
-
PBA and MAIN PBA
-
System Error
WARNING
Description

Corrective Action
Go to "Quick Test Mode" and then
do Door Lock/Unlock Test
Go to " Board Input Test" and check
Water Temperature. Check loose
or pinched wires. Replace PCB or
thermistor.
Evaluate wire harness for loose or
unhooked connections. Go to "
Quick Test Mode" and test Motor.
Replace PCB.
Replace PCB
Please connect the hot/cold water
hose connection correctly.
Replace PCB
Check PCB ,Main PCB & Wire-
harness
Guide a user to reduce amount of
detergent usage.
Check Main PBA, SUB PBA & Wire-
harness. Replace PCB
Replace PCB