Troubleshooting - Amana NTW4600YQ Use And Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.amana.com/help
If you experience
Vibration or Off-Balance
Check the Feet may not be in contact
with the floor and locked.
following for
proper installation
Washer may not be level.
or see "Using Your
Washer" section
Load could be
unbalanced.
Noises
Clicking or Objects caught in washer
metallic noises drain system.
Gurgling Washer may be draining
or humming water.
Humming Fill light is on.
Water Leaks
Check the following Washer not level.
for proper installation:
Fill hoses not attached
tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing
for leaks or clogged sink or
drain.
Washer not loaded as
recommended.
Washer not performing as expected
Washer won't run Check for proper water
or fill, washer stops supply.
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
for assistance and to possibly avoid a service call.
Possible Causes
Front and rear feet must be in firm contact with floor, and washer must be level
to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of
plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load dry garments in loose heaps evenly around basket wall. Adding wet
garments to washer or adding more water to basket could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single garments.
Use the Normal Regular cycle and select Large Load Size for oversized,
non-absorbent garments such as comforters or poly-filled jackets.
See "Cycle Guide" and "Using Your Washer".
Empty pockets before washing. Loose items such as coins could fall between
basket and tub or may block pump. It may be necessary to call for service to
remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or
zippers touch against the basket.
It is normal to hear the pump making a continuous humming sound with
periodic gurgling or surging as final amounts of water are removed during
the Drain/Spin cycles.
You may hear the hum of the sensing spins after you have started the washer.
This is normal. Sensing spins will take several minutes before water is added
to the washer.
Water may splash off basket if washer is not level. Check that load
is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to drainpipe
or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water pipes,
and faucets.)
Improper loading can cause basket to be out of alignment and
cause water to splash off tub. See "Using Your Washer" for loading
instructions.
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Solution
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