Table of Contents
Advertisement
HELP & TROUBLESHOOTING
• Press the POWER button on the remote control or on the top of your Sound Bar.
• Ensure the power cord is securely connected.
There is no power.
• Ensure the light on the power adapter is glowing green.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
• Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.
• Press MUTE on the remote to ensure the Sound Bar is not muted.
There is no sound.
• Press INPUT on the remote or on the top of your Sound Bar to select a different input source.
• Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or
• Ensure all cables and wires are securely connected.
I hear buzzing or
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not,
humming.
• Connect your device to a different input on the Sound Bar.
All VIZIO products include FREE lifetime technical support.
The VIZIO support team is highly trained and is based in the United States.
We can help with:
• Product Setup
• Technical Problems
• Warranty Questions
• And More
Hours of operation:
Monday - Friday: 5 AM TO 9 PM
Saturday - Sunday: 8 AM TO 4 PM
STANDARD, not VARIABLE. Consult your TV's user manual for more detailed information.
the problem may be with the original device.
Phone:
(877) 698-4946
Email:
techsupport@VIZIO.com
(PST)
Web:
www.VIZIO.com/support
(PST)
(TOLL-FREE)
Hide quick links:
Advertisement
Table of Contents
