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• Press the POWER button on the remote control or on the top of your sound bar.
There is no power.
• Ensure the power cord is securely connected.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
• Increase the volume. Press VOLUME UP on the remote control or on the top of your sound bar.
• Press MUTE on the remote to ensure the sound bar is not muted.
• Press INPUT on the remote or on the top of your sound bar to select a different input source.
• When using the Digital Optical input, if there is no audio: (A) try setting the TV output to PCM or (B) connect
There is no sound.
• On digital inputs, the input LEDs will flash rapidly and announce "format not supported" if an unsupported
• Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or
• If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.
• Ensure all cables and wires are securely connected.
I hear buzzing or
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the
humming.
• Connect your device to a different input on the sound bar.
• Replace the remote batteries with new ones.
The remote isn't
• Point the remote directly at the center of the sound bar when pressing a button.
working.
• If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming
directly to your Blu-ray/other source, some TVs do not pass through digital audio.
format is present. Set the source to output PCM.
STANDARD, not VARIABLE. Consult your TV's user manual for more detailed information.
problem may be with the original device.
application.
Help & Troubleshooting
ENG - 23
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