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Intel SRSH4 - Server Platform - 0 MB RAM Service Manual

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Summary of Contents for Intel SRSH4 - Server Platform - 0 MB RAM

  • Page 1 5800/140Rc-4 XPRESS S e r v i c e G u i d e...

  • Page 3: Table Of Contents

    Contents 1 Important Safety Information ................ 9 Important Safety Information....................9 Intended Application Uses ....................9 Safety Instructions and Information................... 9 Checking the Power Cords ..................... 10 Multiple Power Cords ...................... 10 Earth Grounded Socket-Outlets ..................10 Before You Remove the Access Cover................11 Power Supply Modules ....................
  • Page 4 Installing the Access Cover to the System Boards............32 Removing the Memory Board ..................33 Installing the Memory Board ................... 34 Removing the Processor Board Air Baffle............... 35 Installing the Processor Board Air Baffle................. 36 Removing the Processor Board ..................37 Installing the Processor Board ..................
  • Page 5 Hot-Swap Drive Bay......................76 Removing the Hot-Swap Drive Bay................. 76 Installing a Hot-Swap Drive Bay..................77 Hot-Plug Indicator Board....................... 77 Electronics Bay ........................78 Removing the Electronics Bay ..................78 Installing the Electronics Bay ..................79 Cable connections......................... 80 Cable form at maintenance ..................... 84 6 Solving Problems ..................
  • Page 6 Baseboard Connector and Component Locations ............111 Baseboard Jumpers ...................... 112 Processors ........................114 DIMM Memory....................... 114 Onboard Video ......................114 SCSI Controller ......................114 Network Interface Controllers..................115 Network Teaming Features ................... 116 ACPI..........................118 Lamps ..........................118 POWER/SLEEP Lamp ....................118 STATUS Lamp ......................
  • Page 7 Figure 18. Removing a Processor..................45 Figure 19. Installing Memory....................47 Figure 20. Removing DIMMs ....................48 Figure 21. Hot-Swap SCSI Drive Bay and Status Indicators ..........49 Figure 22. Removing a Plastic Air Baffle from a Carrier ............50 Figure 23.
  • Page 8 Table 8. Feature Summary....................100 Table 9. Front Control Panel Features ................106 Table 10. Server Board Set Features................110 Table 11. Boot Block Jumper Descriptions................ 112 Table 12. Main Jumper Descriptions ................. 113 Table 13. Serial Port B Jumper Descriptions..............113 Table 14.

  • Page 9: Important Safety Information

    1 Important Safety Information Important Safety Information Only a technically qualified person shall access, integrate, configure, and service this product. Intended Application Uses This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other Product Categories and Environments (such as medical, industrial, alarm systems, and test equipment), other than an ITE application, may require further evaluation.

  • Page 10: Checking The Power Cords

    Checking the Power Cords WARNING To avoid electrical shock, do not attempt to modify or use the supplied AC power cord(s), if they are not the exact type required. If a power cord(s) supplied is not compatible with the AC wall outlet in your region, get one that meets the following criteria: •...

  • Page 11: Before You Remove The Access Cover

    Before You Remove the Access Cover WARNING To avoid personal injury or property damage, the following safety instructions apply whenever accessing inside the product: • Turn off all peripheral devices connected to this product. • Turn off the system by pressing the power button on the front of the product. •...

  • Page 12: Cooling And Airflow

    • Hold the server components (especially boards) only by the edges. • Place the server components on a grounded, static-free surface. Use a conductive foam pad if available but not the component wrapper. • Do not slide the components over any surface. Cooling and Airflow CAUTION For proper cooling and airflow, always install all access covers before...

  • Page 13: Important Set-Up Safety Information

    OVER CURRENT PROTECTION The system is designed to operate on a 20A AC voltage source that is provided with 20A over current protection. If the AC source for the rack exceeds 20A over current protection, each system must be provided with 20A or less over current supplemental protection.

  • Page 14: Warnings

    WARNINGS The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply.
  • Page 15 WARNINGS (Continued) A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced.

  • Page 16: Getting Started

    2 Getting Started This section discusses the main steps you need to perform to get your server up and running: 1. Select an appropriate site. 2. Install processors, memory, hard disk drives, and other options. 3. Connect the monitor, keyboard, and mouse. 4.

  • Page 17: Space And Power Requirements

    Space and Power Requirements Table 2. EXPRESS5800/140Rc-4 Server Physical Specifications Specification Rack Mode Only Height 7 inches (178 mm) (4u) Width 17.5 inches (445 mm) Depth 28.0 inches (711 mm) Weight 57 pounds (25.9 kg), minimum configuration 77 pounds (35.0 kg), maximum configuration Required front clearance 3 inches (76 mm), inlet airflow <35 °C (95 °F) Required rear clearance...

  • Page 18: Installing Processors, Memory, Hard Disk Drives, And Options

    NOTES Surge suppressor recommended: In geographic regions that are susceptible to electrical storms, NEC strongly recommends that you plug the server into a surge suppressor.. Installing Processors, Memory, Hard Disk Drives, and Options The server is shipped without processors, memory, or hard drives. To install the memory, processors, hard drives, and other options, follow the steps shown in “N8100-821F NEC Express5800/140Rc-4 User’s Guide”...

  • Page 19: Turning On The Server And Running The Power-On Self-Test (Post)

    Turning On the Server and Running the Power-On Self-Test (POST) Each time you start the server, the Power-On Self-Test (POST) runs automatically. POST is stored in flash memory. To start the server, do the following: NOTE To access certain features, such as BIOS Setup, you must press specific keys at specific times during POST.

  • Page 20: Hot Keys For Post

    If you have a device with a bootable operating system but see this message anyway, reboot and use BIOS Setup to make sure your boot device settings are correct. Hot Keys for POST Table 3 lists the hot keys you can use during POST to access setup utilities and alter the normal POST execution.

  • Page 21: Installing The Maintenance Partition

    Installing the Maintenance Partition When you need the installation for Maintenance utilities, please see in “EXPRESS BUILDER CD 3.091 A-N” (363-01632-000) Off-line maintenance utility The off-line maintenance utility can be started by various methods. Although an off-line maintenance utility can also be started manually, it can also be made to start automatically at the time of obstacle generating.

  • Page 22: Installing The Operating System

    Management of system environments Back-up the information for customer’s file property on system. This back-up is absolutely needed for system restoration at change of board from maintenance. However there are the possible information, the impossible information, and the unnecessary information on Back- up.

  • Page 23: Table 4. Software Security Features

    • System Security Table 4 summarizes the security features provided by the BIOS to prevent unauthorized or accidental access to the system. You can enable these features using the Security section of BIOS Setup. Additional information on passwords is provided following the table. Table 4.

  • Page 24: Installing The Server In A Rack

    Table 4. Software Security Features (Continued) Feature Description To enable, do the following: Fixed Disk Boot Sector Write Protect • Set Fixed Disk Boot Sector to Write Protect in the Security section of BIOS Setup. To activate: Power on or reset the server. When enabled: Write protects the master boot record of the IDE hard disk drive when the system boots from drive A:.

  • Page 25: Configuration Software And Utilities

    3 Configuration Software and Utilities When you need the settings for configuration of the following software and utilities, please see “N8100-821F NEC Express5800/140Rc-4 User's Guide” (856-121794-502-00): • BIOS Setup—for modifying server board set features, including setting time, date, and system passwords;...

  • Page 26: System Management

    4 System Management NEC integrates system management features into the hardware and provides additional features through NEC Express System Management PRO (NEC ESM PRO). When you need this integration for hardware features, please see in “EXPRESS BUILDER CD 3.091 A-N” (363-01632-000)

  • Page 27: Installing And Removing Components

    5 Installing and Removing Components Tools and Supplies Needed • † Phillips screwdriver • Small flat-bladed screwdriver • Antistatic wrist strap and conductive foam pad (recommended) • Pen or pencil • Equipment log (page 131) As you integrate new parts into the system, record the model and serial number of the server system, all installed options, and any other pertinent information specific to the server system.

  • Page 28: Removing And Installing The Bezel

    Removing and Installing the Bezel You need to remove the bezel to install and remove hot-swap power supplies and to install and remove devices in the 5.25-inch peripherals bay. The bezel has ball studs (Figure 2, A) on the back that snap-fit into holes on the chassis front.

  • Page 29: Removing The Rear Access Cover

    Removing the Rear Access Cover The rear access cover provides access to the hot-swap fans and to the electronics bay that contains PCI add-in cards and the server board set. To remove the cover: 1. Release the captive screws located on the rear edge of the cover (Figure 3). 2.

  • Page 30: Removing The Front Access Cover

    Removing the Front Access Cover To install or remove devices in the peripherals bay and to install or remove the hot-swap drive bay or power supply bay, you need to remove the front access cover. To remove the front access cover: 1.

  • Page 31: Installing The Front Access Cover

    Installing the Front Access Cover NOTE Before installing the front access cover, check that you have not left tools or loose parts inside the system. To install the front access cover: 1. Position the cover on the chassis so that the cover tabs align with the chassis slots. 2.

  • Page 32: Removing The Access Cover To The System Boards

    Removing the Access Cover to the System Boards To remove the access cover to the system boards: 1. Remove the rear access cover (page 29). 2. Loosen the two captive screws located at the front of the access cover to the system boards (Figure 5).

  • Page 33: Removing The Memory Board

    Removing the Memory Board To remove the memory board: 1. Grasp the bracket on the top edge of the memory board and pull straight up until the board disengages from the connector on the processor board (Figure 6). 2. Lift the memory board out of the chassis. Figure 6.

  • Page 34: Installing The Memory Board

    Installing the Memory Board To install the memory board: 1. Holding the bracket on the top edge of the memory board, insert the board into the guides at both ends of the electronics bay. 2. Align the memory board with the connector on the processor board and press down on the bracket until the board is fully inserted into the connector.

  • Page 35: Removing The Processor Board Air Baffle

    Removing the Processor Board Air Baffle To remove the processor board air baffle: 1. Remove the screw holding the dual power receptacle (located at the top left rear of the chassis) and pull it clear of the chassis as far as the attached cords will allow (Figure 8, A and B). 2.

  • Page 36: Installing The Processor Board Air Baffle

    Installing the Processor Board Air Baffle To install the processor board air baffle: 1. Orient the baffle so that the two release tabs are toward the rear of the chassis (Figure 9). 2. With the rear of the air baffle raised, insert the tab on the front of the air baffle into the slot in the chassis.

  • Page 37: Removing The Processor Board

    Removing the Processor Board To remove the processor board: 1. Rotate the handles on the processor board until they are fully open (Figure 10). 2. Using the handles, tilt the processor board up and remove it from the chassis. Figure 10. Removing the Processor Board Installing and Removing Components...

  • Page 38: Installing The Processor Board

    Installing the Processor Board To install the processor board: 1. Insert the tabs on the processor board into the slots on the baseboard bracket (Figure 11, A). 2. With the handles in the open position, lower the processor board until it rests on the baseboard bracket.

  • Page 39: Removing The Baseboard

    Removing the Baseboard To remove the baseboard: 1. Remove all external cables from the baseboard I/O ports at the back of the chassis. 2. Remove the fan assembly (page 74). 3. Label and disconnect all internal cables connected to the PCI add-in boards. 4.

  • Page 40: Figure 13. Baseboard Mounting

    8. Remove the plastic protective overlay covering the PCI area of the board as follows: a. Unscrew the captive screw holding the overlay in place (Figure 12, D). b. Near the middle of the baseboard, lift the edge of the overlay until it is clear of the connectors on the board (Figure 12, B).

  • Page 41: Installing The Baseboard

    Installing the Baseboard To install the baseboard: 1. With the rear of the electronics bay closest to you and the baseboard oriented so that the I/O connectors line up with the cutout in the back left of the chassis (Figure 13, above), lower the right end of the baseboard into the electronics bay and slip the board edge into the slots of the foam panel (Figure 13, B, above).

  • Page 42: Processors

    Processors This section includes instructions for installing and removing processors and heat sinks. For a list of supported processors, call your service representative. Installing Processors To install processors: 1. Observe the safety and ESD precautions at the beginning of this document. NOTE You must install a processor in processor socket 1.

  • Page 43: Figure 15. Raising The Locking Bar

    2. Raise the locking bar on the socket. Figure 15. Raising the Locking Bar 3. Orient the processor so that the triangle on the corner of the processor aligns with the triangle on the corner of the socket (Figure 16). 4.

  • Page 44: Figure 17. Installing The Heat Sink

    6. Following the instructions packaged with the applicator, apply thermal grease to the processor. 7. Insert the heat sink into the air baffle and place it on top of the processor (Figure 17, A). 8. Install both heat sink clips as follows: a.

  • Page 45: Removing Processors

    Removing Processors To remove processors: 1. Observe the safety and ESD precautions at the beginning of this document. 2. Remove both heat sink clips as follows: a. Press down the tab of the clip until the end of clip is free. (Figure 18). b.

  • Page 46: Memory

    Memory This section includes instructions for removing and installing DIMMs on the memory board. For a list of supported memory, call your service representative. Installing DIMMs CAUTION Use extreme care when installing a DIMM. Applying too much pressure can damage the socket. Keyed DIMMs insert only one way. NOTE Load the DIMMs in the following order (Figure 19).

  • Page 47: Figure 19. Installing Memory

    To install DIMMs: 1. Remove the memory board (page 33), and place the board component-side up on a nonconductive, static-free surface. 2. Holding the DIMM only by its edges, remove it from its antistatic package. Figure 19. Installing Memory 3. Open the plastic ejector levers at each end of the DIMM socket on the memory board (Figure 19, A).

  • Page 48: Removing Dimms

    Removing DIMMs 1. Remove the memory board (page 33). Place the board component-side up on a nonconductive, static-free surface. 2. Locate the DIMM you want to remove and gently push down on the plastic ejector levers (Figure 20, A) to eject the DIMM from its socket. 3.

  • Page 49: Hot-Swap Scsi Drives

    Hot-Swap SCSI Drives Hot-swap drives are installed in carriers that fit into the hot-swap drive bay. This section describes the LED status indicators for the drive bays and gives instructions for using the drive carriers to install and remove drives. Checking a Hot-Swap SCSI Drive Status Indicator Each hot-swap SCSI drive slot has an LED that indicates drive status (Figure 21).

  • Page 50: Installing A Hot-Swap Drive In A Carrier

    Table 5 lists the LED states and the drive status indicated by each state. Table 5. LED States for Hot-Swap SCSI Drive Status LED State Status Solid green The hard drive is present and powered on. Flashing green The hard drive is active. Solid yellow There is an asserted fault status on the hard drive.

  • Page 51: Removing A Hot-Swap Drive From A Carrier

    4. Place the drive in the carrier with the component side down. 5. Using the four screws removed earlier, attach the drive to the carrier. SCA Connector Plastic Rail Drive Screw Carrier Figure 23. Installing a SCSI Hard Disk Drive in a Carrier Removing a Hot-swap Drive from a Carrier To remove a hot-swap drive from a carrier: 1.

  • Page 52: Removing And Installing Hot-Swap Disk Drives

    Removing and Installing Hot-Swap Disk Drives CAUTION Do not leave any drive slots without a drive or air baffle installed in the carrier. An empty carrier installed in a drive slot reduces cooling efficiency and can affect performance or cause damage due to overheating. To replace a hot-swap disk drive: 1.

  • Page 53: Figure 25. Installing A Drive Carrier

    3. Install a new drive into the carrier (page 50). 4. Hold the carrier handle in the fully open position and slide the carrier into the desired bay. 5. Push the carrier into the drive bay until the carrier handle latch engages the locking slot in the edge of the drive bay (Figure 25, C).

  • Page 54: Dc Power Supplies

    DC Power Supplies The power supply bay accommodates up to three power supply modules. The bay contains a power distribution board (PDB) that manages the delivery of power from the power supply modules. Checking the Power Status LEDs To view the power supply status LEDs (Figure 26), remove the bezel, as described on page 28. Power LEDs (PWR) Redundant AC LED (AC_R) Standby LEDs (SB1 and SB2)

  • Page 55: Removing A Power Supply Module

    NOTE If all power supply modules are functioning and all power cables from the power distribution board are properly connected to the baseboard and other components, but the server still won’t power on, replace the power supply bay (page 72). Removing a Power Supply Module To remove a power supply module: 1.

  • Page 56: Installing A Power Supply Module

    Installing a Power Supply Module To install a power supply module: 1. Remove the bezel (page 28). 2. If present, remove the filler panel from the vacant slot. 3. Slide the power supply module into the vacant slot until you feel resistance. CAUTION The module engaging its connector causes the resistance.

  • Page 57: Pci Add-In Boards

    PCI Add-In Boards The EXPRESS5800/140Rc-4 server supports four hot-plug PCI add-in boards and four non-hot-plug PCI add-in boards. Four hot-plug 64-Bit, 100-MHz Two non-hot-plug 32-Bit, 33-MHz PCI-X add-in board slots PCI add-in board slots Two non-hot-plug 64-Bit, 100-MHz PCI-X add-in board slots Figure 28.

  • Page 58: Checking The Status Indicators For A Hot-Plug Add-In Board

    Without a driver, the operating system does not support hot-plug installation and removal of PCI add-in boards. In that case, you must treat all eight PCI slots as non-hot-plug slots and follow the instructions on pages 61 and 62 for installing and removing all PCI add-in boards. Checking the Status Indicators for a Hot-Plug Add-In Board A bank of LED indicators on the back panel of the electronics bay indicates the status of the hot-plug PCI add-in boards (Figure 29).

  • Page 59: Installing A Hot-Plug Pci Add-In Board

    Installing a Hot-Plug PCI Add-In Board To install a hot-plug PCI add-in board: 1. Remove the rear access cover (page 29). 2. If the LED for the slot indicates that power to the slot is on, turn it off by using the PCI hot-plug application software on your system (see “Operating System Support for Hot-Plug Add-In Boards”...

  • Page 60: Removing A Hot-Plug Pci Add-In Board

    8. Close the front and rear latches. 9. Install the rear access cover. 10. Turn on power to the add-in board using the PCI hot-plug application software on your system. Removing a Hot-Plug PCI Add-In Board To remove a hot-plug PCI add-in board: 1.

  • Page 61: Installing A Pci Add-In Board In A Non-Hot-Plug Slot

    Installing a PCI Add-In Board in a Non-Hot-Plug Slot CAUTION The PCI add-in board slots located under the system board access cover are not hot-plug slots. To install a PCI add-in board in a non-hot-plug slot: 1. Disconnect the AC power cords from the power source or wall outlets. 2.

  • Page 62: Removing A Pci Add-In Board From A Non-Hot-Plug Slot

    8. Insert the board into the front and rear retention mechanisms. Carefully push down on the board until it engages and fully seats in the slot connector. 9. Close the front and rear latches. 10. Install the system board access cover and the rear access cover. 11.

  • Page 63: Cooling System Fans

    Cooling System Fans The server accommodates six hot-swap fans. CAUTION Don’t remove a fan while the server is powered on unless you have a replacement unit available. Once you remove an individual fan from the system, replace it within five minutes. Vacant spaces alter airflow patterns in the server system and can cause overheating and damage to system components.

  • Page 64: Removing A Fan Module

    Removing a Fan Module To remove a fan: 1. Remove the rear access cover (page 29). 2. Grasp the fan module and pull it straight out of the fan assembly. Airflow direction indicator Figure 34. Removing and Installing a Fan Module...

  • Page 65: Installing A Fan Module

    Installing a Fan Module NOTE If you are replacing a failed fan, wait for the fan status indicator to turn off. Generally, this will take less than ten seconds. To install a fan, follow these instructions: 1. Remove the rear access cover (page 29). 2.

  • Page 66: Figure 35. Replacing The Backup Battery

    VAROITUS! Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. To replace the battery: 1. Before proceeding, record your custom BIOS settings. 2. Disconnect the AC power cords from the power source or wall outlets. 3.

  • Page 67: Front Panel Board

    Front Panel Board For a description of the features on the front panel board, see page 106. To replace the front panel board: 1. Turn off power to the server and unplug the AC power cords from the power source. 2.

  • Page 68: Peripheral Drives

    Peripheral Drives This section provides information and instructions for installing and removing devices from the 5.25-inch peripheral bay and the media bay. Preliminary Considerations CAUTION You should not install hard drives in the 5.25-inch peripheral drive bay for two reasons: •...

  • Page 69: Installing A 5.25-Inch Peripheral Drive

    Installing a 5.25-inch Peripheral Drive To install a peripheral drive: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel and the front access cover (pages 28 and 30). 3.

  • Page 70: Removing A 5.25-Inch Peripheral Drive

    Removing a 5.25-inch Peripheral Drive To remove a peripheral drive: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel and the front access cover (pages 28 and 30). 3.

  • Page 71: Installing A Device In The Media Bay

    Power cables Screw Data cables Figure 38. Removing a Device from the Media Bay Installing a Device in the Media Bay To install a device in the media bay: 1. Turn off power to the server and unplug the AC power cords from the power source. 2.

  • Page 72: Power Supply Bay

    Power Supply Bay Replacing the Power Supply Bay To replace the power supply bay: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel, the front access cover, and the rear access cover (pages 28, 29, and 30). 3.
  • Page 73 10. Loosen the captive screw retaining the power supply bay, slide the bay forward to free the tabs at the rear of the bay, and lift the power supply bay out of the chassis. 11. Position the replacement power supply bay in the chassis so that the chassis tab slips into the slot in the bottom of the bay to the rear of the captive screw.

  • Page 74: Cooling System

    Cooling System Removing the Fan Assembly To remove the fan assembly: 1. Turn off power to the server and unplug the AC power cord from the power source. 2. Remove the rear access cover (page 29). 3. Remove all fan modules from the fan assembly. 4.

  • Page 75: Installing The Fan Assembly

    Installing the Fan Assembly To install the fan assembly: 1. Position the fan assembly over the fan bay. 2. Attach the cables to the fan board at the bottom of the assembly. 3. Lower the fan assembly into the fan bay. 4.

  • Page 76: Hot-Swap Drive Bay

    Hot-Swap Drive Bay Removing the Hot-Swap Drive Bay To remove the hot-swap drive bay: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel, the front access cover, and the rear access cover (pages 28, 29, and 30). 3.

  • Page 77: Installing A Hot-Swap Drive Bay

    Installing a Hot-Swap Drive Bay To install a hot-swap drive bay: 1. Slide the drive bay into the chassis, pushing it firmly to the rear to fully engage the locking tabs in the chassis slots. 2. Connect the cables to the back of the drive bay. 3.

  • Page 78: Electronics Bay

    5. Place the end of the new hot-plug indicator board into the notched bracket in the back of the electronics bay. 6. Align the plastic rivet sleeves in the chassis back panel with the two mounting holes in the board and press the sleeves into the holes.

  • Page 79: Installing The Electronics Bay

    8. Slide the electronics bay toward the rear of the server about six inches (Figure 45, A). 9. Insert the AC power bracket through the opening in the side of the electronics bay and let it hang down (Figure 45, B). 10.

  • Page 80: Cable Connections

    9. Install the air baffle, memory board, and system board access cover. 10. Install the rear access cover, the front access cover, and the bezel. 11. Plug in the AC power cord and turn on power to the server. Cable connections 1.

  • Page 81: Figure 47. The Cable Connection Of Disk Array Configuration

    2. Configuration for Disk Array Reconnect the item A cable which had been connected to “ch.A on Baseboard” at basic configuration, from “ch.A on Baseboard” to “the connector on DAC card”. Cable names Part Numbers Qty. Dimensions Descriptions U320 SCSI CABLE (104) BB-HDDBA 804-063107-1040 1040mm LSI –...

  • Page 82: Figure 48. The Cable Connection In Case Of Providing Rear External Vhdci Scsi Port

    3. In case of providing SCSI (VHDCI) interface onto rear external port Remove “ ” which had been connected to ch.B on Baseboard at SCSI 3CONN TERM (160M)(001) basic configuration. Instead by using “ ” which is attached in 0.8MM Pitch EXT. SCSI CABLE (053) “Accessory kit of system unit”, connect between “ch.B port on Baseboard”...

  • Page 83: Figure 49. The Cable Connection In Case Of Providing Rear External Com Port

    4. In case of providing COM interface onto rear external port Remove “ ” which had been connected to Serial connector on Baseboard at F/P SERIAL CABLE(060) basic configuration. Instead by using “ ” which is attached in “Accessory RJ45 SERIAL CABLE(035) kit of system unit”, connect between “Serial connector on Baseboard”...

  • Page 84: Cable Form At Maintenance

    Cable form at maintenance After Internal maintenance performing, please check and care the following points so that any internal cables do not have damages by being sandwiched with chassis drives. At installation of FAN bay、please take care not to bite off cables.

  • Page 85: Solving Problems

    6 Solving Problems This chapter helps you identify and solve problems that might occur while you are using the system. Resetting the System To do this: Press: Clear system memory, restart POST, and reload the operating system. Reset button Cold boot reset, which clears system memory, restarts POST, reloads the Power off/on operating system, and halts power to all peripherals.

  • Page 86: Running New Application Software

    Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Application Software Checklist Does the system meet the minimum hardware requirements for the software? See the software documentation.

  • Page 87: Verifying Proper Operation Of Key System Lights

    Verifying Proper Operation of Key System Lights As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As POST checks each device, the activity light for that device should turn on briefly.

  • Page 88: No Beep Codes

    No Beep Codes If the system operates normally, but there was no beep, the speaker might be defective. If the speaker is enabled, but the speaker does not function, contact your service representative or authorized dealer for assistance. No Characters Appear on Screen Check the following: Is the keyboard working? Check to see that the “Num Lock”...

  • Page 89: System Cooling Fans Do Not Rotate Properly

    System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, system components could be damaged. If the system power LED is on, but the fans are not rotating properly, check the following: Are any of the fan fault indicators lit? Is so, try replacing the corresponding fan module. Is the cable from the fan carrier board connected to the baseboard? Are the power supply cables properly connected to the baseboard and the fan carrier board assembly?

  • Page 90: Cd-Rom Drive Activity Light Does Not Light

    CD-ROM Drive Activity Light Does Not Light Check the following: Are the power and signal cables to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled in the BIOS? Network Problems The server hangs when the drivers are loaded.

  • Page 91: Pci Installation Tips

    PCI Installation Tips Check the following: Some drivers might require interrupts that are not shared with other PCI drivers. For certain drivers, it might be necessary to alter settings so that interrupts are not shared. Check PCI interrupt interdependencies among slots and onboard devices. Problems with Application Software If you have problems with application software, do the following: Verify that the software is properly configured for the system.

  • Page 92: Error Messages

    Error Messages If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.

  • Page 93: Post Error Messages

    POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
  • Page 94 Error Error message Recommended Action code 02D0 System cache error - Cache disabled. The cache cannot be used. Contact your service representative. 02D1 System Memory exceeds the CPU's caching Contact your service representative. limit. 02F5 DMA Test Failed. 02F6 Software NMI Failed. 02F7 Fail-safe Timer NMI Failed.
  • Page 95 Error Error message Recommended Action code 0B50 Processor #1 with error taken off line. The CPU is degraded. Contact your service representative. 0B51 Processor #2 with error taken offline. 0B52 Processor #3 with error taken offline. 0B53 Processor #4 with error taken offline. 0B5F Forced to use Processor with error Because an error is detected in every CPU,...
  • Page 96 Error Error message Recommended Action code 0B92 Internal Use Area of BMC FRU All the commands and functions other than the FRU corrupted. command and the EMP function can be used. This is not a fatal error. Turn off the power once and then on again to restart the server.
  • Page 97 Error Error message Recommended Action code 0BD9 4th SMBus address not acknowledged. Contact your service representative to replace the board specified in the system 0BDA 4th SMBus device Error detected. event log. 0BDB 4th SMBus timeout. 0BDC 5th SMBus address not acknowledged. 0BDD 5th SMBus device Error detected.
  • Page 98 The following figures show the location of specific components referenced in the POST error codes and messages table listed above. NOTE: Failed CPU or memory boards can be also identified with the BIOS SETUP utility. 7. Fans Fan 5 Fan 3 Fan 2 Fan 4 Fan 1...

  • Page 99: Beep Codes

    Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2- 2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.

  • Page 100: A Server Description

    Compact 4U design (7 inches high and 28 inches deep). design ® Configuration Up to four processors from the Intel Xeon™ processor family flexibility Eight full length PCI slots (4 PCI-X hot plug, 2 PCI-X non hot plug, 2 PCI non hot plug).

  • Page 101: Technical Specifications

    On-Board Adaptec 7902W Internal option DiskArray LL MegaRAID(2ch, 4ch) Max. 8 boards Ext. option Standard (1000BASE-T x1 Intel 82544, On-Board, RemoteWakeUp 100BASE-TX x1 Intel 82550) Video (VRAM) 640x480 ~ 1280x1024 (4MB) On Board 3.5" (2mode) x1 CD-ROM Standard (x48) ATAPI/Slim CDROM/DVD-ROM 5.25”...
  • Page 102 Total 8slots Slot (64bit/100MHz PCI-X x6, 32bit/33MHz PCI 1x 32bit/33MHz: Half size PCI slot other slots: Full size PCI Total 4slots Plug (64bit/100MHz PCI-X x4) Front Serial(RJ45) x1**, USB x1 CRT x1, KB(PS/2) x1, Mouse(PS/2) x1, USB **Serial x1 is alternatively used between inter front and rear.

  • Page 103: Chassis Access

    Chassis Access The EXPRESS5800/140Rc-4 server provides easy access for changing hot-swap devices: • A door in the bezel provides access to hot-swap disk drives. • Removing the bezel, which simply pulls off, provides access to hot-swap power supplies. • The rear access cover provides access to the hot-swap fans and hot-plug PCI boards. Bezel Rear access cover Front access cover...

  • Page 104: Main Chassis Components

    Main Chassis Components Figure 52 shows the chassis with the access covers removed. Power supply bay Fan bay 5.25-inch peripheral bay Electronics bay Media bay with 3.5-inch diskette Hot-plug PCI add-in cards and CD-ROM Memory board Front control panel Processor board air baffle Figure 52.

  • Page 105: Electronics Bay Components

    Electronics Bay Components Figure 53 shows the electronics bay with the access cover, memory board, and air baffle removed. Processor board Hot-plug PCI slots Baseboard Non-hot-plug PCI slots Figure 53. Electronics Bay Internal Components Server Description...

  • Page 106: Front Control Panel

    Front Control Panel Figure 54 and Table 9 describe the features of the front control panel of the EXPRESS5800/140Rc- 4 server platform. Figure 54. EXPRESS5800/140Rc-4 Front Control Panel Table 9. Front Control Panel Features Device Operation Sleep button To put a system supporting ACPI into sleep mode (S1), press the sleep button momentarily.

  • Page 107: Rear Panel

    Rear Panel Figure 55 describes the features of the rear panel of the EXPRESS5800/140Rc-4 server platform. Power supply AC inlet 1 LAN2 Gbit port Power supply AC inlet 2 USB ports 0 (upper) and 1 (lower) Optional ICMB ports 1 (left) and 2 (right) LAN1 100/10 RJ45 connector Hot-plug PCI LEDs Video connector...

  • Page 108: Hot-Swap Hard Drive Bay

    Hot-Swap Hard Drive Bay The hard drive bay supports up to five 3.5-inch by 1.0-inch Ultra320 SCSI hard drives. The hard drive bay also supports SCSI hard drive technologies, such as Ultra2, that are slower than the Ultra320 SCSI technology. Each hard drive is connected to an Adaptec Ultra320 SCSI hot-swap backplane.

  • Page 109: Power Supplies

    Power Supplies The power supply bay comes with two 430-W power supply modules and can accommodate a third module for redundancy. The modules connect through the power distribution board (PDB) and auto-sense input voltage. The power redundant (2+1) configuration allows you to hot-swap a failed power supply without interrupting normal system operation.

  • Page 110: Server Board Set Features

    Server Board Set Features Feature Description Processors Up to four processors from the Intel Xeon processor family. Memory 12 dual inline memory module (DIMM) slots support PC-200-compliant registered ECC DDR DRAM DIMMs. • Minimum configuration: Four 128-MB DIMMs, for a total of 512 MB •...

  • Page 111: Baseboard Connector And Component Locations

    USB #3 Header (P18) (P23) Front Panel Header (P19) Back Panel I/O connectors (see page 107) IDE Connector (P13) ® Intel 82550 Ethernet controller SCSI LVD connectors (P4 and P7) ATI Rage XL 2D/3D graphics accelerator Intelligent Platform Management Bus (IPMB) connector (P12) ®...

  • Page 112: Baseboard Jumpers

    Baseboard Jumpers Jumpers on the baseboard are organized into three groups: boot block jumpers (JP3), main jumpers (JP4, JP5, and JP6), and serial port B jumpers (JP25). Figure 58 identifies the jumper blocks and pin numbers. The function of each pair of pins is described in the sections that follow. Figure 58.

  • Page 113: Table 12. Main Jumper Descriptions

    Main Jumpers Table 12 identifies the function of each pin pair on the main jumper blocks (JP4, JP5, and JP6). The BIOS Recover, Password Clear, and CMOS Clear jumpers are described in more detail elsewhere in this product guide (see the references in Table 12). The FRB3 Timer Disable jumper and the BMC Force Update jumper are special purpose jumpers that you should use only when instructed to do so by an NEC support document.

  • Page 114: Processors

    Processors The EXPRESS5800/140Rc-4 accommodates one to four processors from the Intel Xeon processor family. For a complete list of supported processors see “N8100-821F NEC Express5800/140Rc-4 User’s Guide” (856-121794-502-00). DIMM Memory The memory board contains twelve 168-pin DIMM slots each supporting 72-bit ECC (64-bit main memory plus ECC) registered PC-200 Double Data Rate (DDR) DIMMs.

  • Page 115: Network Interface Controllers

    The baseboard includes two network interface controllers (NICs): • Intel 82550 NIC that supports 10Base-T and 100Base-TX networks • Intel 82544 NIC that supports 10Base-T, 100Base-TX networks, and 1000BASE-T networks The 82550 controller supports the following features: • 32-bit PCI, CardBus master interface •...

  • Page 116: Network Teaming Features

    • † ® Fast EtherChannel (FEC) or Intel Link Aggregation—creates a team of up to eight adapters to increase transmission and reception throughput and includes AFT. Requires a FEC-enabled switch. Adapter Fault Tolerance Adapter Fault Tolerance (AFT) is a simple, effective, and fail-safe approach to increase the reliability of server connections.
  • Page 117 PRO/100+ Server Adapter takes over. Then when the PRO/1000 Server Adapter is replaced, it automatically reverts to being the primary adapter in the team. If a Preferred Primary is not selected, Intel PROset will attempt to select the best adapter, based on adapter model and speed.

  • Page 118: Acpi

    ACPI The server supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 1.0b and PC97 specifications. An ACPI-aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run.

  • Page 119: Status Lamp

    STATUS Lamp The STATUS lamp stays lit in green when the server is in successful operation. When the STATUS lamp is unlit or lit/flashing in amber, it indicates that the server has failed. The following table lists indications of the STATUS lamp, descriptions, and actions to take. NOTES: If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the error log to identify the cause of a trouble.
  • Page 120 STATUS lamp Description Action indication Lit in amber A thermal error (critical) was Check internal fans for dust or debris. detected. Also make sure that the internal fan cables are firmly connected. If this error indication persists, contact your service representative. A power supply(ies) was failed to Contact your service representative.

  • Page 121: Disk Access Lamp

    DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disks in the 3.5-inch disk bay. This lamp lights in green every time any of such hard disks is accessed. When the DISK ACCESS lamp is lit in amber, it indicates that a hard disk error occurred. To identify a failed hard disk, see the lamps provided for each hard disk.

  • Page 122: Uid Lamp

    UID Lamp Pressing the UID switch turns the UID lamp located on the front and rear of the server on and off. The UID lamp is visible through the rear of the chassis and allows you to locate the server you're working on from the rear of the servers on a rack.

  • Page 123: Hard Disk Drive Lamp (Disk Lamp)

    Hard Disk Drive Lamp (DISK Lamp) The disk lamp on the 3.5-inch disk bay has different meanings depending on the display status. DISK lamps 10. Lighting green The hard disk is installed and powered on. 11. Blinking green Indicates that the hard disk is accessed. 12.

  • Page 124: Ac Standby Lamp

    IMPORTANT: To abort rebuilding, power off the server. In such a case, restart the server, hot-swap the failed hard disk, and restart rebuilding. Observe the following notes to use the auto-rebuild feature. Do not power off the server. (If the server is powered off before rebuilding hard disks, the auto-rebuild feature will not start.) When you removed a hard disk, wait at least 90 seconds before installing the hard disk back again.

  • Page 125: Power Lamp

    Power Lamp The power unit has the Power lamp. When the power of the server is turned on, the lamp goes on green. If the lamp is not lit after turning on the power of the server, the power unit may be defected. Contact you service representative to replace the power unit.

  • Page 126: Lan Connector Lamps

    LAN Connector Lamps LAN1 and LAN2 connectors on the rear panel have two lamps as follows. LINK/ACT lamp 1000/100/10 lamp LINK/ACT lamp 100/10 lamp LAN1 connector LAN2 connector 16. LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with the server. If the power is supplied to the server and the hub and they are correctly connected with each other, the lamp is lit green (LINK state).

  • Page 127: Pci Slot Lamps

    PCI Slot Lamps PCI Slot Power Lamp PCI Slot Fault Lamp PCI Slot Power Lamp The PCI slot power lamp lights in green when a PCI board is installed in the slot and powered up. PCI Slot Fault Lamp This lamp is available only when the operation system is Windows 2000. If the driver of a Hot Plug PCI board is stopped under Windows 2000 and then the PCI board is logically disconnected from the system, PCI slot fault lamp blinks in amber.

  • Page 128: Fan Fault Lamps

    FAN Fault Lamps FAN Fault lamp is adjacent to each fan module. These lamps are triangular in shape and point to their respective fans. When the cooling fan is functioning normally, the lamp does not light. When a fan is not functioning normally, the lamp lights in red.

  • Page 129: Beep Codes

    Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1- 2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.

  • Page 130: B Error Messages And Error Codes

    B Error Messages and Error Codes When POST detects an error, it displays an error message on the display unit screen. And also, beeps, indicating the type of error. Refer to the “N8100-821F NEC Express5800/140Rc-4 User’s Guide” (856-121794-502-00) coming with the server for detail message, meaning and recommended action.

  • Page 131: C Equipment Log And Configuration Worksheets

    C Equipment Log and Configuration Worksheets Equipment Log Use the blank equipment log provided here to record information about the system. Manufacturer Name and Model Item Number Serial Number Date Installed System Server Board Set Processor Speed and Cache Video Display Keyboard Mouse Diskette Drive A...
  • Page 132 Equipment Log (Continued) Manufacturer Name and Model Item Number Serial Number Date Installed...

  • Page 133: Calculating Power Consumption

    Calculating Power Consumption The total combined wattage for the system configuration must be less than the output of your power supplies. Use the two worksheets in this section to calculate the power used by your system. For current and voltage requirements of add-in boards and peripherals, see your vendor documents. Calculating DC Power Usage 1.

  • Page 134: Table 15. Power Usage Worksheet 2

    Total Combined Power Used by the System 1. From the previous worksheet, enter the total current for each column. 2. Multiply the voltage by the total current to get the total wattage for each voltage level. 3. Add the total wattage for each voltage level to arrive at a total combined power usage on the power supply.

  • Page 135: Index

    Index ８ Ｃ 82544 Ethernet controller, 100, 104 cabling, peripheral drives, 67 82550 Ethernet controller, 100, 104 cautions cooling system, 11 Ａ electrostatic discharge, 10 fans, replacing, 62 access covers, 10, 26, 92 peripheral drives, 67 ACPI, 107 CD, system resource, 21 Adaptec SCSI controller, 100, 103 chassis access, 92 adapter fault tolerance, 105...
  • Page 136 hot-swap drive bay Ｆ hard drive bay description, 97 fan baseboard connector, 100 installing, 76 fan board,replacing, 74 removing, 75 fans, 62 avoiding injury, 10 Ｉ avoiding system overheating, 11 I/O controller, 100 cooling system description, 98 ICMB baseboard connector, 100 installing fan modules, 64 ICMB ports, 96 installing the fan assembly, 74...
  • Page 137 mouse connector, 96 Power LED, 95 moving the server, 11 power outlets, 9 power requirements, 16 Ｎ power sources, 9 power supply bay, replacing, 71 networking power supply inlet, 96 adapter fault tolerance, 105 power supply modules, 53 adaptive load balancing, 106 fusing, 10 CISCO Fast EtherChannel, 106 installing, 55...
  • Page 138 serial port A connector, 96 Ｖ serial port B configuration jumpers, 102 video connector, 96 serial port B connector, 95, 96, 100 video controller, 100, 103 ServerWorks bridge controller, 100 video RAM, 100 service partition hot key, 19 Ｗ setting up the server, 12, 15 site selection, 15 write protecting the boot sector, 23 Sleep button, 95...

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